Hi Tim, I'm a bit late with this review, but I wanted to once again express my thanks to you and Fulton for another job "well done" on my home. John and Stephen replaced our water line which fed from the county tap to our home. Here's a short story I penned to describe the repair process, a bit tongue in cheek Part One- The Decision It starts with a diagnosis from John Bauer... "Look son, the main line, she's broken. Thar be water spewing from all angles under ground I tells ya. Now we can fix it, ya can be sure o' that. She'll hold whar we patch er, but if'n ya wanna be sure that thars only but one break, you'll haf ta have a gas passer check the line for more. If'n he detects more breaks, then the bill, she mounts up more. John sensed my hesitancy, he must have noticed that I was undecided on what to do. Should I cut corners and have the known break fixed, only to have another break appear elsewhere? The water line was old for sure. The front lawn was soft in several places and the rains of the past month were long enough past that the ground should have been firmer. "Come with me laddie," he said, "we''ll sit on the front porch and talk about life, water, and pipes." Over the next few minutes, John reasoned with me, making more sense each moment he talked- "Boyo," he said, "Thar be doctors who've birthed hundreds o' babies. I'm a doctor of sorts too. You see, me pipe cutter is me scalpel and me wrench is me tourniquet. I've saved hundreds of basements and yours could be the next. Now if'n you wanna be sure your basement don't turn into a boat pond sometime this spring, then maybe you should let us replace that old plastic feeder pipe with a copper one what'll hold for the life of your house and into the next." Of course John was right. I was tired of wading rather than walking down into our basement. "One final thing laddie,... if'n Martha Stewart was here, she'd tell ya ta replace that line. An she knows a thing or two about plumbing!" That sealed it. "Go ahead John, replace that water line, but put your best men on it, " I exclaimed. "You know I will me boy, you know I will. After all... I hates water leaks like I hates fascists." I knew I had hired the right man and the right plumbing company. Part Two- A Trench for all Seasons It was a Friday morning when John called me to say that he was on his way. "What's more," he said, "I have Stephen coming along to make sure the installation goes right from beginning to end. Ya see, he handles the trenching scalpel much like our Scotty handles that digging machine what you've already witnessed last month like." Within the hour he was at the house, wasting no time prepping for the process of replacing our water line. He took me aside one final time before the process began, "Now I know you be nervous like, son. It'd be only natural like. But Stephen here, (he nodded to Stephen all scrubbed and prepped for surgery) is well versed with the trenching machine. We gonna just bypass th' old line and install a nice fresh new one. It'll go like clockwork and you'll hardly even feel it. Now go have's a cup o' coffee an leave th' rest to us." Over the course of the next few hours, John and Stephen managed the bypass process. They were cool (it was 50 degrees outside with a light wind), calm, self assured, and efficient. Stephen did manage that trenching tool much like a neuro-surgeon guides a laser across a nerve path. From to to time he gave me a reassuring smile to let me know that the process was going well. John checked boring alignment, making sure that the entry hole into the house was right where it should be. The new copper pipe was laid and tied to each end with careful precision. The entire process was becoming a blur. I had reaped the whirlwind! Somewhere in the process, I lost consciousness; time stood still. John gently nudged me awake- "laddie, laddie... she's done. Ye haves water again." I shook the cob webs from my addled brain. "What?", I asked. He repeated, "Ye haves water. We be finished an you can go takes a long, long shower." It was over. The water line had been replaced. Stephen walked up to me, removing his plumbing smock and mask. He again flashed that reassuring smile, shook my hand, steered his trenching tool onto its trailer, then drove into a waning sunset. John took one long look at the thin dirt scar where the new trench line ran from the county tie to base of our house. He nodded his head once, smiled again, shook my hand and as I watched him climb in his truck, I believe I heard him say...."she was a devil, but I got the best of another one I did." So he did. So he did. John D. read more

I agree with what "Bill S." said below. After years of dealing with cheap, jackleg plumbers, I switched to Fulton Plumbing. No, they are not cheap, but my Fulton guy is a Master Plumber. He knows what he is doing, does it right the first time, and is a master at diagnosing the problem where the other guy missed it entirely and would have cost me much more. I have ALWAYS been satisfied after lots of things replaced including our reverse osmosis water filter annual servicing. I'm a good customer and Fulton has always treated me right. Do not hire a master plumber to do work not requiring that level of skill. Also be aware of shadetree companies that have no insurance. They can charge much less at your risk. O.H. read more

We returned from a week out of town to the coldest October day ever recorded in Atlanta and couldn't get our furnace started. We called Fulton Services and they said they would have the technician that services our home every six months there is four hours, but he was there is two. Stephen is thorough, courteous, and always calls when he is on his way and then shows up in the next 30 minutes. He diagnosed our problem which was bigger than we had hoped, but worked the schedule so we had a new furnace installed the next day. They were on time, worked efficiently and left with no mess for us, only a comfortable warm house. I would recommend Fulton Services to everyone. read more

I called Fulton Services and could not be happier with the service. I first contacted them online. They returned my message in 5 minutes and then called me for the details. The service was scheduled for a few days later. I had to cancel and they were very accommodating rescheduling for the following day at 8:30 AM. Stephen Matthews (the Technician) arrived on time and was exceptionally professional. He replaced the filters of my furnaces, explained to me the problem and quickly fix it all. I recommend their services and will certainly continue to rely on them for my future needs. read more

Awesome service today from Victor! Even though he had truck problems, he still was able to service my 2 homes within the window Fulton had indicated! He also identified a plumbing problem in our basement while working on the furnace and brought it to our attention. I called Fulton and asked for Ricky and have him coming out in just a few days. I have used Fulton for a while and can't say enough about their customer service and professionalism! read more

I called Fulton Services a couple of weeks ago (they had to come out on a Sunday) and they were no less than great. Wonderful service. Highly competent. And most importantly, they were honest. Victor R. showed up on time (actually, a little ahead of schedule), diagnosed the problem (one pinhole leak in our family room) and voilà!--problem solved. Thank you Fulton Services and especially Victor. A very refreshing experience. Highly recommend. read more

Last month- apparently I got the shock of my life when I saw my utility bill. I had a toilet that was running and didn't realize it! Baker Brothers came out promptly, installed some new gadgets in the tank and even showed me how to adjust the apparatus if it ever needed it. I was very impressed that the plumber was willing to teach me how to do something he certainly could have charged me for on another visit. Highly recommended. read more

Fulton Services immediately called me when I submitted a request on their website and were able to visit my home that afternoon but I had them come the next morning. The next morning the service technician was on time. The service technician answered all of my questions and provided beneficial advice. He determined what the problem was. Overall, great and courteous and I am glad I contacted Fulton. read more

The existing water heater was installed wrong and dangerous - found a solution to some existing installation limitations that made everything safe and brought it up to code. Once again they were on time and did a perfect install. They cleaned up and removed all the old units and packaging. I know quite a bit about home systems and these guys were outstanding. read more

Last month we called Fulton Plumbing to repair the leaks of water pipe. We were very pleased with this plumber. They came on time for both the estimate and to perform the work. They were always professional, did clean work, and performed every item on our "to-do" list to complete satisfaction. Nice to find a reliable company like this! read more

There was a leak in the sewage line of my room and I called Fulton Plumbing on the recommendation of one of my clients. Very personable and professional, they went over what my insurance covered, made all the necessary repairs, and were super patient. I'm very pleased with the quality of their work and highly recommend them to anyone. read more

I've never needed them for emergency service...that is until tonight when my neighbor's furnace went out. I recommended Fulton Plumbing to her because she is elderly and I knew they could be trusted. I feel that the company was honest and did exactly what needed to be done for their entire future furnace and heating cooling needs. read more

We have used Fulton Services for over 10 years. We had our heater serviced today. Stephen called before coming, wore a mask and shoe coverings,never left a mess , and was totally professional as well as knowledgeable about the heating system! I completely appreciate their competence and work ethic! I would highly recommend them! read more

I called Fulton Plumbing, Heating and Air conditioning to install a new AC. This was a two days install job. The crew was highly respectful of my property, clean, neat, and conducted themselves with true professionalism. Most importantly, they are trained and experienced installers who know what they are doing. read more

Great solution to a difficult situation with installing a whole house dehumidifier. I asked used Fulton Plumbing for years and will continue to do so in the future. Tim was super. Left the house as clean as before they arrived. I would highly recommend Fulton Plumbing for any of your plumbing needs. read more

My furnace went out last night about midnight. I called Fulton around 12:30 am to scedule a service call. They called me back at 6 am, were at my house by 10:30 am and my heat was back on by Noon. Professional and flexible..great job and thanks to Tim and the guys at Fulton Plumbing, Heating and Air! read more

People of Fulton Air Conditioning were great during several visits to my house. I was extremely happy with the service - nothing short of outstanding. The quality of job was made better with the wonderful attitude of their workforce. They offer great service, great people, and great price! read more

I had some slow leaks in the sewage line that went undetected for a few weeks and I called Fulton Plumbing make the repairs. They came to work the next day, dry out the bathroom and laundry area that had the leaks, and got all the repairs done quickly. I highly recommend them to all. read more

The guys were very sweet and very informative about what needed to be done. I have solved the leak by a couple of other companies in the past. Your staff was the friendliest and helpful crew. I would be more than happy to see them again, and I would absolutely refer them to friends. read more