Awesome service, great prices and huge selection.Our family have purchased numerous guns and even…read morehad a pistol dipped in rose gold for my wife and it turned out perfect. They are also so involved in the community and they give back so much. We will be forever customers!

This place is an absolute joke. I would never take anything there ever again I dropped off my…read moreshotgun to have an adjustable butt plate put on they told me four weeks this was October 31 didn't hear anything from them so I called December 3. They told me the gun was not done yet. It was on the bench. It was next on the list. I asked if they could add an adjustable comb to it if that would be a problem they said no it'll probably be another two weeks so I said fine. Call back a month later they told me two weeks I went and picked up the gun today. they had it for three months. They didn't do anything. They told me they put the adjustable butt plate on never did anything to the gun very unprofessional huge waste of time. I wouldn't trust anything they say.

Trek should reconsider there Green Bay representative. Stadium bike charged $150 bucks for an…read moreelectric bike tune up and check out and never even removed the front tire which take 10 seconds. Never check the tire rim for straightness and didn't remove the rust on the brake disc. When I pointed the rust out to the woman in charge she didn't even offer to clean up the rust. Unbelievable bad attitude you think you pay extra for a quality product like trek and you get a money first poor workmanship bad attitude dealer. I hope trek reads this. Because I'm not the only customer not happy with this establishment.

I was traveling on my bike from Iowa to Door County and got a flat tire. I stopped in to see if I…read morecould get my tire fixed on the immediate fly. The two gents there were very helpful, kind, thorough, and quick. They really saved my day off traveling. Much thanks too Stadium Cycle West!!

I have had the same cue from JPechauer for about 20 years and to this day the shaft is still…read morestraight and the the cues hits solid. I recently ordered a new shaft from an online retailer but didn't research whether or not the joints would match up. I emailed JP after buying to confirm, half expecting a reply a week later, but they replied within the next business day. They were so helpful that I was able to cancel my order from the other store. They even gave me options on sending my cue back to them for a custom shaft. I ended up sticking to the original shaft as it is still hitting solid, but great to know the customer service left me feeling confident for when I am ready to order.

Bought a gun that didn't fire. Upon investigation, the gun hadn't even been cleaned or fired to…read moreverify functionality. Bottom line, it doesn't work & they would not do a return. Despite the so-called 30-day warranty. -The shop owner said "buyers remorse"- Shop somewhere else Buyers beware

Have been doing business with Gus for so many years I can remember Lime Kiln Rd. This is the…read morepremier shop in GB! Used, New, and all the parts, swag, and ammo you need. In the very rare event Gus is sold out or does not stock an item, they will gladly drop what they are doing, find the product online, and order all while the customer is in the store. Have never been treated poorly at Gus's. Shop with confidence.

So very helpful and patient. Thank you for your help and repair on my grandson's bike!!! It was a…read moregood lesson for me, too!!! Awesome!!!

I am new to road biking for competition, the employees here were extremely helpful. They took the…read moretime to answer my questions. The prices are comparable to large bike chains. The shop was small but had a large selection of bike. I loved this small town bike shop.

They're great, honest and if you're not satisfied you either don't know what your gear is worth or…read moreyou're trying the cheat them.

poor service and interaction, failed to respond and reported me as the "buyer failed to pay".read more

Great service, pricing that beats any other services, quick turn around. If needing a bike…read morerepaired, contact this guy first, you won't be disappointed. Straight forward and honest, doesn't try to upsell anything. You will not find better nor cheaper service anywhere else. Only thing cheaper is to do the work yourself. Don't expect accessories, just great service

Really happy with tune up and repairs on my old Trek !! He was able to adjust properly and hitting…read moreall the gears. I'll drop it off this winter for tune up. Instead of waiting 16 years. Great price. Fast service !!

Greg at Hi-Fi Heaven has been amazing to work with; he's knowledgeable and exhibits true passion…read morefor his work. I wish I were closer to try things out in person, but regardless I highly recommend calling them and talking through things - they'll not only help you choose the right gear, but also discuss unlisted specials or ways to save. I didn't actually read other Yelp reviews but doing so now it seems some have concerns about stock - all the more reason to just call them and talk! I haven't returned anything so can't comment on the restocking fee, but I think it makes sense as they'd have to sell it as open box and if you're looking for the best price, they have to manage costs (so they don't offer free returns / free restocking). For that, check out Amazon or Best Buy, but you won't get nearly as great of service or value imo.

Buyer Beware!! I…read morerecently contacted Hi-Fi Heaven to purchase an open box amp listed on their website. I spoke to salesperson "Greg" who was happy to confirm how I could purchase the item through Zelle for a discount, but he never thought it relevant to tell me they didn't actually have the open box item in stock. After I paid online, he indicated the payment was received and that he'd be sending me a tracking #. When the tracking # never arrived days later, I called the store and spoke to a different salesperson who was surprised to hear the order was even taken in the first place, as they said they didn't actually have the open box amp they just sold me. I was told several more "open box" amps would be shipped soon by the manufacturer if I wanted to wait. All the while, the same amp was still listed for sale on their website. There are obviously a few things fishy in Hi-Fi Heaven! For one, "open box" usually implies it's a customer return, not a used item coming from the manufacture. Are they actually selling 'open box' returns from their customers or actually "reconditioned" units they receive from the manufacture? Second, it's just not good business to take a customer's money when knowing full well they don't actually have the item they are selling. Reputable companies don't do this. The one thing I will give them credit for, which is why this isn't a 1 star review, is that when I asked them for my money back they did refund me without trouble or delay. I should've noticed they don't actually indicate whether anything they list for sale on their website is in stock or not. They will happily take your money either way and apparently this common practice with these guys based on other reviews. Great way to treat your customers guys!