Serving both Metrolink and Amtrack for the Fullerton community, this station makes it both easy to drop off/pick up passengers AND park and see somebody off.
My daughter takes Amtrak to see friends in San Diego, and this station is the closet/most convenient one for us from DTLB. We came a bit early to see her off, and parked in the (free but no overnight) train station customer only surface lot...plenty of space on a Friday afternoon. As you head to the station, there is an outdoor area with old locomotives and railroad car for display. This is the Fullerton Train Museum and it was closed, but you can still peek through the fence and take photos.
There are 4 tracks at this station, with Track 1 and 2 on the Northside where the inside station (with a small cafe is) resides. Bathrooms and ticket purchases happen there. This is where Google Maps will direct you if you type in the station. There is a similar set-up (without the station) for Track 3 and 4, with dropoff on Walnut Avenue or parking in the nearby lot. A large pedestrian bridge (with two elevators and manual stairs) will take you across the tracks to the other side for Track 3 and 4 (and vice versa of course). The southbound Amtrak seems to consistently take Track 3, but there are lighted signs signifying which track for the next train for confirmation. There are a few places to sit on the Track 3 side, and some of it was shaded.
Throughout our wait, the intercom would periodically come on and say something about the upcoming Amtrak. We heard it when stating it would be on Track 3, but as the time came closer, it stated about where you should stand....it was overly complicated and we really didn't understand. But about 10 minutes before, an employee actually came out and told people the info face to face. I thought that was really nice and great service. Basically, she wanted us to know where to stand if you were business class (the first rail car) vs coach (all the ones afterwards). It's always nice to know you are doing the correct thing.
The train came right on time from the West (from the left) and the locomotive stopped under the pedestrian bridge. People were ready to get off at the exits, and there were conductors ready to help with the luggage and make sure everything was proper. Once most people got off, the conductor started to allow inbound passengers to get on (after checking their ticket). The whole process took only 5 minutes, and then they were gone.
Remember the old days where you could see a visiting loved one for the maximum amount of time, by first greeting them when they exit the plane or seeing them off when they enter the plane? It wasn't a very good use of time, but often provided an inherent sense of importance (i.e. you are so important to me that I'm going to spend every last SECOND with you and make sure you leave us safely). Well, that will never happen again at airports...but you can still get that similar experience by TRAIN. And there is something to being at the station for the holidays, where you see either young people coming home to see parents, or older parents visiting to see grandchildren. We saw multiple instances of a father and young son greeting their dad/grandpa when he got off the train...so much love there and ... humor ... when the grandpa and boy are walking hand in hand in front, excitedly talking to each other, and the dad trying to keep up with all the multiple pieces of luggage trailing...haggard but with a big smile on his face watching his loved ones being together. That's Christmas. read more