I can't say enough good things about Thu Nhan "Tutu" Ho at Ferguson. I contacted her needing a…read morereplacement for a damaged floating shelve -- not exactly a fun situation and completely our fault-- and Tutu turned it into a genuinely pleasant experience. She was so sweet and thoughtful, taking the time to really understand what I needed and making sure everything was taken care of. You could tell she actually cared, not just about getting the order right, but about making sure I felt good about the whole thing. If you're visiting Ferguson, do yourself a favor and ask for Tutu. She's the kind of person who makes you want to come back!

I have to say with the exception of Cassie the whole experience wasn't great. We first started off…read morewith Chuck who when I didn't agree with his design input treated me like I was a mere peasant. I didn't feel listened to and when I knew what plumbing would work in my building. By the way Chuck my inlaws bought a fancy fridge from you and this is the way I was treated. No thanks. I did end up purchasing my plumbing supplies from Cassie, but realized that they wouldn't meet my needs. Easy to return, but come on a return penalty! Um no thanks. Out of principle I did return everything I could and purchased the same items from another vendor who was less and happily took my returns no questions asked. This is the last time doing business with Ferguson especially now that I know their return policy is terrible.

I reached out to Romo through Yelp, and within minutes he had both called and texted me. Even more…read moreimpressive, he personally came out to my house within an hour and a half and quickly diagnosed and fixed the electrical issue. Throughout the entire process, his communication was excellent. He was friendly, professional, and took the time to explain what was going on. It's hard to find contractors who are this responsive and reliable these days. If you're looking for an honest, knowledgeable electrician who truly cares about his customers, I highly recommend Romo. I wouldn't hesitate to use him again and would absolutely recommend him to anyone in San Diego County.

My experience with ER Electric was really bad. I went with them because their reviews were so good…read morebut the negative reviews aligned with my experience.  TLDR:  - random cancellations, no shows, and no response when trying to reschedule - still has not provided a receipt for my $3000 payment, after having asked numerous times - shady payments via zelle. His bank kept rejecting my payments and I ended up having to pay his wife's zelle account (??)  Long version: Romo took almost 2 months to complete my project of replacing the subpanel, adding a 20 amp circuit, and repairing any damaged drywall. He and his team cancelled/ no showed on my tenant more than 5 times and was super unresponsive when scheduling. My tenant had to live in a home with holes in the walls for almost a full month before it was finally repaired. The business operates very shadily. I have asked for a receipt for my payment numerous times, and he still has not provided one. I had to pay him in 3 separate transactions via zelle because his bank kept rejecting my payments. I'm not sure how this business has a 4.8 rating on Yelp, but will not be trusting those reviews from now on.

Super friendly staff, very reasonable pricing on lamp repair, would definitely use them for future…read morelamp repair needs. Also, they have a huge selection of items in their store!

I couldn't have come away happier! This couple knows what they're doing and offer just about…read moreanything lamp-related: repair, shade purchase, or bespoke order, referrals, and overall glee-inducing satisfaction. I wish I had more lamps to bring to you! And thank you for meeting me right where I was and getting me to the other side of a long-awaited fix.

Very professional with a variety of products from many Italian and German vendors , like flos ,…read morefoscarini , Artemide and Luceplan . Tim and Cecilia are awesome .

I recently had to replace a hanging ceiling light in my dining room, and started the search for…read moresomething unique that didn't break the bank. I went to most of the usual haunts - various lighting stores, department stores, even Ikea on someone's suggestion. While there was some OK stuff, I found nothing that wowed me. Doing another web search, I found Urban Lighting and made it down to the store. As nice as the pieces looked online, they even looked better in person. The staff let me know I could browse around at my leisure and to let them know if I had any questions. After looking at a few, I inquired about the pricing and found them a good value. Yeah, some were out of my budget, but I also found some that were in my range and very nice. Mark was extremely helpful in getting my order placed, and his recommendation of using Electric Green to install the light was a great choice. I know I'll be back when I'm redoing some other fixtures around the house, and can't wait to see what really cool items they have to show me. So if you're decorating a dorm room, this probably isn't the place. If you're decorating a home, though, you owe it to yourself to check this place out.

Amazing skill, attention to detail, customer service and quality of work! Joe and his team of…read moreskilled electricians did a complete rewire of my 1940 Talmadge home. I got three bids from highly rated companies and Kensington electric was my clear choice based on their detailed inspection and thoughtful plan for the rewire. These older homes present challenges and mine was no different. When you start tracing back old wiring on a vintage house that has had multiple owners, you always run into complication from past remodels and work done by previous contractors. Joe and his guys worked through these issues, figured out solutions and options and completed the work with precision. They work hard and are always on time and professional. Joe has been in this business a long time and brings a level of wisdom to the game that will help you solve problems such as how best to future-proof your house, where to best set up security cameras and what color temperatures work best for specific lighting. He answers his phone when you call and is always attentive and focused on customer service. Kensington Electric checks every box. I'm so impressed!

Julien was quick, efficient, and educational. While I didn't end up needing any major repair, I…read moreappreciated his help and input on preventative measures. Thank you!