Friendly, Fast and most importantly Honest. Tina and Allen were great from the get go…read more Other mechanics wanted to charge me an exorbitant amount of money not even being sure as to what was wrong. Allen's immediately found the problem and fixed it getting rid of a check engine light that two other garages couldn't diagnose. I couldn't recommend them any higher. If I could give them 10 stars I would.

Allen and his wife are great. I have had issues with finding an honest mechanic and I trust Allen…read moreto do anything with my vehicles that I don't personally do. Pricing is fair and services are great.

My alignment still had the steering wheel tilted to the right after it was tilted to the left when…read moreI dropped it off. Also I think the only thing they really do for alignment is toe, not sure what they can do to correct caster and camber

They were very quick and very efficient on the work. All I need was a simple tire repair and the…read moreprice for the change was very reasonable. To be honest, I probably found my favorite and go to mechanic shop!

Went in for an inspection and they looked over my Ford 150 and found I had a coolant leak. Of…read morecourse since other shops in jacksonville-nc always say u need this and that I declined and came back for a diagnostic. I did see for myself that it was leaking. They did the work for a fair rate and gave me a maintenance sheet for upcoming 100,000k maintenance. I plan on starting getting more work done soon. I like the pictures they prove that the switched out the part. I liked how the mechanics didnt get an attitude like other places.

Wonderful crew, honest and fair. I gave 4 stars because I'm not crazy about texting your car…read morediagnosis with an estimate. Why not just call? Most people will have questions anyway. But otherwise highly recommend.

We've been here twice in the last month, with 2 different cars. Today we came in close-ish to…read moreclosing time with a nail or screw in my tire. Not only did they get me in and taken care of, they made it seem like it wasn't an imposition at all. The lady behind the counter, I completely forget her name, was exceptionally kind and the overall service provided sealed it for me that we'll continue to bring our vehicles here.

Piney green auto , what can I say still the best in Jacksonville Nc if you take your vehicles any…read morewhere else your foolish. Honest, great ppl, great service pricing and I have trusted them for a very longtime. Never disappointed. Ty piney green auto.

My car was broken down for about a week. We did have to reschedule due to road conditions. I will…read moresay this. He was on time and very knowledgeable. I tried to find a cheaper part for my car but his prices were dead on to what I could have paid. The only downside was paying a diagnostic fee that wasn't added into the repair. I do have someone locally (Dunn, NC) that I use and he includes the fee into the service. Not sure how most other mechanics do their fees. Overall he finished the work within 2 hours and I was back on the road. He was polite and a pleasure to deal with. He didn't try to break our pockets either. I would definitely recommend him and his company to anyone.

From the owner: Mobile Auto Mechanic servicing in the Jacksonville, NC area. Call today to schedule!…read more We cover all areas of any vehicle, such as : Gasoline Engine Repair/ Diesel Engine Repair/ HVAC Repair/ Suspension System Repair/ Brake Repair/ Transmission Repair/ Electrical Fault Repair/

I wanted to write an honest review about my experience at this transmission specialist Bob and his…read moreteam at Crom. I showed up with a transmission that had been, at quite an expense to myself been rebuilt in a faulty manner which no one wanted to touch. I had been ripped off and after spending 4.2K on what was supposed to be a 'high performance' transmission from Monster Transmission I couldn't even use first gear out of the box from Monster, and had a blinking O/D light. I am about to deploy and I didn't have time to wait another 6 weeks for a turn around to send it to FL and then get MAYBE a non-defective product. Bob sat in the vehicle with me and saw the codes that I was getting and that the gear shift solenoids were shifting properly. After pulling the valve body and determining that it wasn't the valve body that was faulty, I made the decision to have him pull the transmission and rebuilt it AGAIN.  This was after I saw how many other customers had been ripped off by monster transmissions. I mean I had to REALLY dig to find it on the internet and I regretted I didn't see the reviews sooner.  What he found was absolutely unbelievable.The clutch packs which was out of tolerance of .01 x4 which was the main culprit preventing first gear from working but also a blown out valve plug a broken, deep pan bracket which he had to fabricate a fix for, corrosion on the 'replaced high performance shims', There was another section that had been installed 180degrees from Ford Specifications as well. Bob felt so bad for me after 3 days of troubleshooting and rebuilding even though he replaced all the rusted pieces and parts that they had 'replaced' at monster free of cost to me. Can you believe that Bob found that monster transmissions had put in rusted components into a transmission!? SMH for monster trans. I digress, He re-shimmed everything else back to spec and the transmission is very nice.  He had pictures and showed me in person all the replaced components as well. There was no mystery as to what he had installed and it was an honest and transparent experience.  I wish I had the sense to just have sought out Crom from the beginning! I would have been back on the road within 2 weeks with his 2 year unlimited mile warranty and not spent twice that for a piece of junk that was just painted nice! It now has positive firm shifts and it operates as it should. I don't know if I'll be re-funded by monster but I now trust Crom transmissions to rebuilt my transmissions. I know that Bob rebuilding my transmission and unraveling the problems was tough but he solved it and I'm as happy as I can be and I know that he could have charged me much more for the parts that he had to replace. he loves what he does and the whole shop was awesome to work with as well! I came out 500-800 ahead and only paid for labor.  I trust these guys they are professional and love what they do! Happy to do business with them again in the future. Now a loyal customer!

Crom was recommended by many in this town. They quoted a bit high for an isolated reverse repair,…read moreand much higher for a rebuild. This prompted me to go with a "new" remanufactured Fraser 4R75E. They did all the labor. They charged a lot, but their reputation makes up for it. The staff is obviously capable and professional. They were also very quick.

Prompt expert service at a reasonable price in Jacksonville, yes it's true.Fixed bad repair in no…read moretime after towing from Swansboro. My new go to shop

Im given 1 star because i wasn't able to give anything less ive been bringing my family vehicles…read moreand business vehicle to this shop for a few years now ..after my recent encounter I will be finding a new local shop to do business with..I dont have enough space on here to go in to all the situations ive been threw with this shop.What I can tell ya is The honesty/ trustworthy ,the workmanship, the length of time you wait for things to be done and the prices that you pay NOT for the actual work but WHAT the computer says he should charge SO all im saying is seeking other shops in the area before committing to this garage its sad that I had to come on and leave a review like this i had really thought we had built a good customer/business relationship But i was wrong ..

One of best very happy with them . very fast excellent serviceread more

Very considerate, knowledgeable , and reasonable price. Recommend them to anyone any age. Polite…read moreservice from the start, Thankyou.

The people were very friendly, the service was very quick, and the prices were very fair.read more

I went to get my inspection done I didn't realize they were closing at five ( being it was…read more(Saturday) but they we so nice and went ahead and did my inspection and check my oil level as well. They were fast courteous and so nice. I appreciate them getting my car serviced as quick as they did. I would recommend them to everyone who is looking for any kind of service done on their car.

Daily driver Gen V Silverado throws a check engine light and starts shaking under light throttle. I…read morepull over and read the code, cylinder 7 misfire. With these engines I was confident it was a failed AFM (active fuel management) lifter. Per my aftermarket warranty I was REQUIRED to bring my truck to a licensed repair shop for a diagnostic in hopes the company would cover the repair. Reviews seemed decent so I had the truck towed to the shop. They said the diagnostic fee is normally not covered by warranty and I'd have to pay out of pocket.. alright no worries. The next day they call and say cylinder 7 is dead and has no compression. Ok, kind of knew this already. So what's exactly broken? "We don't know, we would have to tear down the engine more. It could be a bad piston, piston ring land, piston rings or a bent/broken valve". When I asked did they pull the valve cover to physically look at the rockers due to it being a gen V LT motor which are notorious for failed AFM lifters, "no, we just did a compression and a vacuum test". Ok, so are you going to pull the valve cover and look so my warranty company can know exactly what's broken? "we have to have them tell us to continue with the tear down, we only bill the master tech for 1 hour of diagnostic time". Long story short, after a 1 HOUR $173 diagnostic fee they were able to accomplish a compression and vacuum test, unable to tell me what exactly was broken, the truck was there for 7 days, the warranty company denied my claim for engine repair and I had to pay $125 to have the truck towed home. They then said if you want us to move forward with the repairs we can, and with this kind of failure we recommend a full engine replacement....Yea I bet you do. I said absolutely not, I'll fix it myself and called a tow truck. Once off the tow truck and in my drive way it took 10 MINUTES to pull the valve cover (about 10 bolts) and wouldn't ya know it, #7 cylinder intake valve is not moving at all when cranking and the rocker arm is loose. Classic symptoms of a collapsed lifter. Now im in the hole for roughly $2,500 for a cam swap and tune. During the engine removal and tear down cylinder 7 was immaculate with all visible cross hatchings on the cylinder walls, piston was perfect and valves perfectly straight and intact. What was the issue?.... A failed, collapsed pos AFM lifter that is stuck in the lifter bore (as pictured). A $173 "we don't know", 7 day excursion on my daily driver that took me 10 minutes to figure out is what I walked away with. This is the first time I've ever taken one of my vehicles to anyone for anything other than front end alignments and Needless to say, I'll continue to do my own work and save the headache. Also, just my 2 cents, save your money on a warranty unless it's from a manufacturer. The front desk employees were nice though.

I came in to get a safety inspection and they told me that I would need to pay $4000 for a new…read morecatalytic converter alone and my entire exhaust system would need rebuilt totaling $6-7k with labor just to meet the requirements for the inspection to pass. I was surprised as I had just gotten the car from an owner who registered the car less than 3 months before and he passed his safety inspection with no issue. After looking online and finding my exact model car's catalytic converter for $200-$400, I know they were trying to scam me. I took it to Black's tire and auto to get inspected straight from their's and I passed just fine. They will try to take advantage and scam you for your money. A similar situation happened with my wife involving them in the past. 0 stars.