I've been a customer for a long time in 3 homes in the Charlotte area, with good results every…read moretime. That specifically included customer service over the phone. The calls were answered quickly by friendly well trained people who helped. Now an automated agent answers, a serious step back. It kept repeating that I'm due for A/C tuneup, though we are at the end of September.

BUYER BEWARE!!!!! DO NOT USE THIS COMPANY! ,…read moreWe had a 20K HVAC install and within ONE YEAR, the unit leaked and caused massive damage to the ceiling in the bedroom beneath the attic (where the unit is installed). The Tech came by 8 HOURS later, though we emphatically stated there was a leak and damage at 6AM... The Tech stated the install was faulty, as the part that was supposed to drip IN THE PAN was in fact dripping OUTSIDE OF THE PAN, which caused the water damage to the ceiling in the bedroom below. The Tech also stated the part that was to seal the water from leaking was faulty as well. Pics and video were shared. This happened Sunday, July, and to date, July 30th, NO ONE HAS FOLLOWED UP.... CALLED... EMAILED... TEXT... SMOKE SIGNAL.... NOTHING... about the leftover damage... The ceiling has buckled, is falling, and there is a smell from the damaged, soaked insulation. I've made repeated calls and asked for emails and was told "we do not provide or have emails".... IN THE ENTIRE COMPANY THERE IS NO ONE TO EMAIL????????? This is HIGHLY DUPLICITOUS and certainly not customer-focused or friendly. This company charges 20K then ABANDONS their customers to figure it out on their own. Their customer Service is extremely cavalier. After 4 days, and ME CALLING THEM, I finally get "we'll send a tech over there, will there be anything else?" As if a 20K investment and damaged property due to a faulty install isn't something to be upset about! And like I'm annoying them?! I also called the Salesman and left a message... The same guy that claimed we could call him "anytime" has yet to return ANY CALLS.... I guess since he made his sale, he could give a rats ass.... REAL NICE! This is SHAMEFUL, and CLEARLY they are incredibly comfortable treating their customers this way! DONT DO IT! There are far more reputable companies out there to deal with this crap!

Had a great experience with Rideout Plumbing. He was prompt, professional and on-time. He quickly…read morediagnosed the leaking issue with my sink and completed the repair, replaced the garbage disposal and adjoining hoses. if you have plumbing issues, check out Rideout plumbing. S. Dawkins - Harrisburg

I 100% recommend Rideout Plumbing and had such an easy and pleasant experience hiring Jason to…read morereplace my kitchen sink. Jason immediately answered my call and was able to give me a very fair quote for the work after we spoke and I provided pictures of the sink. He got me on the schedule quickly, arrived when he said he would, and was an absolute pleasure to work with! He did great work replacing my old sink and faucet with a new version and even disposed of my old sink for me. I really enjoyed the experience from start to finish and will definitely be hiring Jason and Rideout Plumbing the next time I need work done!

I made my appointment about a week in advance, then, two days before, I had to adjust the…read moreappointment day. They were very accommodating and rescheduled for my next available time. The day of the appointment, I was called around 8:15 to confirm that a technician would arrive between 9 and 10 am. Frank arrived in the promised window of time. I explained briefly, that I'd like to create a half bath in an existing closet. Within minutes, Frank took all of the current plumbing into consideration and was able to quote the project. Luckily, the closet is in a very central location and neighbors and kitchen and master bath. My parents have used AAA City Plumbing several times, so I know they do great work. I will still do a little research and estimate gathering prior to selecting a contractor, but overall, pleased with the initial experience.

Fabulous service from start to finish ! From the wonderful office staff answering the phone and…read moreimmediately dispatching technicians when we had pipes freeze and bust under our home... to Tyler and Eric showing up to assure us that they had this. Professional, punctual, caring,,, yes! I recommend AAA City Plumbing of Rock Hill. 5 stars!

Our outdoor faucet failed and leaked water continuously. Called Precision because they are close…read more They listened, scheduled and appointment and communicated exceptionally well. The plumber was courteous, concerned, and efficient. I'm sorry I don't remember his name. He did an excellent job at a reasonable rate. They've been added to my "go to" list

On 2-2-2026 a water pipe broke in our garage which created quite a mess. Chris and Robert from…read morePrecision Plumbing came out right away, repaired the broken pipe, and installed new insulation around the water line. Chris and Robert explained what needed to be done and I was impressed with the quality of their work. I highly recommend Precision Plumbing and I will be sure to call them for all of my plumbing needs.

Arrived promptly as scheduled. Quickly identified the problem and priced the work. Completed the…read morework quickly-- here and gone in under one hour. Christian was our technician and he is bright, knowledgeable and friendly. I would not hesitate to recommend this business to friends and family.

We had Joe came to our home from the Roto Rooter Rock Hill, SC. I have used them for years and…read moreeveryone I got was great. Joe was excellent and I highly recommend him and this company. It is so nice to be able to talk to a real person scheduling their service. Also great customer service people, the young lady who we dealt with was just so helpful and it was a pleasure working with her. If you want great work and caring people this is the plumber to work with.

Excellent service, fairly priced, called last minute and was promptly at our house a 8:00am as…read moreexpected. The gentleman is very courteous and incredibly efficient. Would recommend highly.

I was trying to have a dishwasher installed and on the day of installation, I was told it was a no…read morego because the piping underneath the sink was (his words) "illegal as hell". Years before we had our disposal removed after we got new countertops for the kitchen. Apparently, the plumber then made shortcuts unbeknownst to us. In order to have our new dishwasher installed, we had to fix the mess underneath the sink and get it up to code. All Hours were unbelievably amazing! They were able to come out the next day. They were on time, professional, and very knowledgeable. Best of all, reasonably priced! Morris Jenkins quote was ridiculously expensive! I will definitely recommend All Hours to anyone in need of a great plumber. I made sure I keep their number for future projects or repairs.

HOTCO replaced my hot water heater and did a great job. Their price was reasonable. Everything…read morewent smoothly. I believe the technician was David. Thanks HOTCO!

Quality work done and quickly!! Plumber was here on time and…read moredid his work efficiently and at the price quoted. No surprises!!!

Professional experts. Quick and efficient. Good at communicating when they are coming and staying…read moreuntil the job is complete. Mad respect for these hardworking people.

Honest, reliable and very responsive. They have been fantastic every time that I've needed plumbing…read moreor well servicing. Also did a fantastic job with installing full house water filtration system at a fair price. They rock!

If I could rename this company, I'd call them "Dishonesty Mechanical."…read more What makes this experience even more disappointing is that I had previously trusted this company and spent approximately $1,300 on plumbing work. Based on that experience, I expected an honest assessment. Instead, Mike came to my home for a warranty claim through AHS and immediately told me my leak wasn't covered because my water pressure was too high and I didn't have a pressure reducing valve (PRV). The interesting part? He reached that conclusion without actually determining whether I had one. I specifically asked him, "Are you sure I don't have a PRV?" His response was yes; older homes like mine typically don't have them, so there was no need to look. After I insisted, he went into the crawl space, shined a flashlight at one section of pipe for a few seconds, and declared, "If you had one, it would be right here." He then explained how difficult and risky it would be to install one because my pipes might crumble during the work. For context, my crawl space isn't some tiny, impossible area to access. It's approximately 4 feet high, has lighting and a fan installed, and is easy to move around in. A more thorough inspection would have taken very little additional effort. I was then quoted $650 to install this supposedly nonexistent PRV, plus another $650 to replace my kitchen faucet. Something didn't sit right with me, so I contacted another plumber for an estimate. Within minutes, he located the PRV that Mike had insisted wasn't there. It had simply failed and needed to be replaced. I then contacted AHS and requested a second opinion. They assigned a different plumbing company, whose technician also located the existing PRV, confirmed that it had failed, and replaced it under my home warranty. So, to recap: I was told I didn't have a PRV, quoted hundreds of dollars to install one, and then two separate plumbers confirmed that the PRV was there all along and simply needed to be replaced. Everyone has to earn a living, but customers deserve an accurate diagnosis before being told their warranty doesn't apply or being handed expensive estimates. I expected much better from a company I had already trusted with over $1,300 worth of work. Based on my experience, I DO NOT recommend Honesty Mechanical.

They have one really good and capable technician and his name is Lenny or Denny or something…read moresimilar. Every time he shows up everything goes great and problems are explained and fixed. They need to pay that man a lot more, he's the only one keeping this business going.

I requested service on our tankless water heater. E. R. Plumbing was out the next day to perform…read morethe maintenance service on both tankless water heaters. The technicians were knowledgeable and courteous to explain what they were going to do. I value their expertise. I have been using their service for several years and always satisfied with their service.

The Technician came to my house and never got out of the van and serviced my unit. THen He left…read moreand sent me a bill for service not rendered. The pictures attached were not my unit. I watched and waited for the Technician to come to the front door, and he never came but I got a Bill for No Service rendered! Liar and Thieves. Then when I spoke to the Mgt., they defending the Technician, and cancelled the bill. I do not recommend HVAC ER services. Just a Big Corp, that doesn't care, nor want to make things right!