We have had Brothers servicing our AC unit with a service plan for 4 years. They have done a good…read morejob for the most part. recently I received a letter from them regarding my service contract asking me to call them to go over my plan. I have called them 6 times in the last 2 weeks with not a single returned call for all the messages I have left. I have spoken to different people who promised they would call me back that day, but nothing. Really poor customer service and everyone just doesnt seem to care when you call. Way too many other companies out there to be treated like this.

I called Brothers because of advertising I heard on T.V. so I gave them a call, they came…read more out and did the job, but less than two years i had a problem, I tried to call them to talk about it they said they would call me back but never did, it was something to do with the installation of the A.C UNIT, NOT RELIABLE.

SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

Fabulous service from start to finish ! From the wonderful office staff answering the phone and…read moreimmediately dispatching technicians when we had pipes freeze and bust under our home... to Tyler and Eric showing up to assure us that they had this. Professional, punctual, caring,,, yes! I recommend AAA City Plumbing of Rock Hill. 5 stars!

Cindy was very experienced and a most positive representative of your company and credit to your…read moreorganization . I can't say enough about the customer service and personality she provide for me. She is very patient and a tremendous help to me... A skill that is hard to find in this day in time.. Ken M Fort Mill

Our outdoor faucet failed and leaked water continuously. Called Precision because they are close…read more They listened, scheduled and appointment and communicated exceptionally well. The plumber was courteous, concerned, and efficient. I'm sorry I don't remember his name. He did an excellent job at a reasonable rate. They've been added to my "go to" list

On 2-2-2026 a water pipe broke in our garage which created quite a mess. Chris and Robert from…read morePrecision Plumbing came out right away, repaired the broken pipe, and installed new insulation around the water line. Chris and Robert explained what needed to be done and I was impressed with the quality of their work. I highly recommend Precision Plumbing and I will be sure to call them for all of my plumbing needs.

We had Joe came to our home from the Roto Rooter Rock Hill, SC. I have used them for years and…read moreeveryone I got was great. Joe was excellent and I highly recommend him and this company. It is so nice to be able to talk to a real person scheduling their service. Also great customer service people, the young lady who we dealt with was just so helpful and it was a pleasure working with her. If you want great work and caring people this is the plumber to work with.

The single worst experience i have ever had with a plumbing company. The customer service from the…read moretechnician to the owner (Beth) was absolutely egregious. When i attempted to point out the misconduct i was met with hostility and a generally uncaring attitude. I could continue describing this horrifying experience during our month long encounter though I will simply end with this: save yourself the trouble and find another one of the many plumbers that service the city of rock hill.

Excellent service, fairly priced, called last minute and was promptly at our house a 8:00am as…read moreexpected. The gentleman is very courteous and incredibly efficient. Would recommend highly.

I was trying to have a dishwasher installed and on the day of installation, I was told it was a no…read morego because the piping underneath the sink was (his words) "illegal as hell". Years before we had our disposal removed after we got new countertops for the kitchen. Apparently, the plumber then made shortcuts unbeknownst to us. In order to have our new dishwasher installed, we had to fix the mess underneath the sink and get it up to code. All Hours were unbelievably amazing! They were able to come out the next day. They were on time, professional, and very knowledgeable. Best of all, reasonably priced! Morris Jenkins quote was ridiculously expensive! I will definitely recommend All Hours to anyone in need of a great plumber. I made sure I keep their number for future projects or repairs.

HOTCO replaced my hot water heater and did a great job. Their price was reasonable. Everything…read morewent smoothly. I believe the technician was David. Thanks HOTCO!

Quality work done and quickly!! Plumber was here on time and…read moredid his work efficiently and at the price quoted. No surprises!!!

Yesterday we discovered a heavy water leak in the crawl space under our house, and it was a…read morestressful situation. We contacted Giles Plumbing, and they responded incredibly quickly. They sent out two technicians, Robert and Zack, who were professional, courteous, and efficient from the moment they arrived. They quickly found the source of the problem -- our hot water heater -- and explained everything clearly. Their work was excellent, and the price was more than fair. It's such a relief to find a company that is prompt, honest, and dependable. We were very pleased with the entire experience and highly recommend Giles Plumbing.

We purchased a water heater less than three years ago and the water heater for the past year is…read morevery inconsistent with the temperature that you may get when you turn on a faucet. I have called about this and my answer was this.......only three components of a water heater.... the thermostat, the element and the tank. Giles warranty only covered the install, and the manufactures warranty only cover a five year warranty on the tank. Giles would only replace the element and the thermostat because that was common practice in these situations......at a cost of $450.00. We paid $2,000.00 upon install and was confident that this install would last us longer than three years. I would be very cautious if Giles recommends installing a Bradford-White water heater in your home. By the way, I was told if I was a handy man, I could do this myself.

They have one really good and capable technician and his name is Lenny or Denny or something…read moresimilar. Every time he shows up everything goes great and problems are explained and fixed. They need to pay that man a lot more, he's the only one keeping this business going.

The ladies in the office and the install Technicians are very polite and professional. The company…read moreon the other hand has been found to be fraudulent and very dishonest. They wrote a fake list of upgrades turning it into my warranty company. This list was out of pocket cost rising greater than $5000.I took them at there word and paid it up front but later found that these upgrades were never done. Four months later I received a small portion of my money back but still out of thousands. Beware of this company and the manipulation of there name Honesty. There are wolves in sheep's clothing.

I was out of town when my neighbor noticed an outdoor water leak and sent me pictures. I called…read moreE.R. services the next day and a technician was at my house within a few hours and repaired the disconnected pipe. I was very pleased that it could all be handled over the phone. I'd call them again if needed

First class service. Our hot water heater, probably 20 years old, stopped functioning. E.R. came…read moreout, explained a number of options, and helped us come to a solution. They didn't try to upcharge us into buying a tankless water heater. The next morning, arriving on time, the job was complete by noon. At what I thought was a reasonable price.