I hired this business to pull a hall bath tub and replace with a shower/surround and pull the…read moremaster garden tub and replace with a soaking tub, move the water supply line from right to left, and hang a surround. It's been about 9 months since the work was completed. (Let me also say that I am an older female recovering from a stroke, burst aneurysm, coma, etc and haven't been home from the hospital a year yet. I am NOT crawling under my house!) I had my foundation vents replaced, and the guy sent me pics of this company having cut the belly wrap for the under the house insulation under my master tub and NOT repairing any of it. Under the tub is just wide open. It also appears that the hall shower is leaking. It's a good thing it is not used regularly! I texted them the pics and asked for an explanation. I did not get a response. This mess cost me a lot of money, not to mention the laundry room wall (piece of drywall) they broke moving the master tub in and the many holes they put in my wall to "find" something. They never offered to repair that either. Now I get to pay someone to come in and repair their mess. Don't waste your money!

I am a single mom of three children one in college one about to graduate. I'm currently renting. I…read morecould not get in touch with my landlord and called his company due to a water leakage around my toilet I can't express the gratitude that I have for them coming out to help me and honestly I didn't have enough money for the full amount of work they did. They fix my issue anyway with the smile I recommend them to anyone because they truly deserve all the credit and praise for helping someone like me. I'll always feel like I owe them something.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

They were amazing! Came in, quickly identified what parts needed replacing for our leaking shower…read morefaucet, and had the issue fixed within a week. Would have been sooner except for scheduling issues. They were very respectful, responsive, and reasonable pricing. We will definitely be using them again if we ever need it

Our hot water heater stopped working on a Saturday. They came that afternoon and had it fixed…read morewithin an hour! Very professional and kind. 100% would recommend. I will definitely call back if other plumbing issues arise.

Very bad experence with this company. They inspected our septic line and said we needed to replace…read more100 lf of line from the house to the septic tank. Quoted 6500.00. Turned out the septic tank was only 15 feet from the house. I paid them 3500 up front for "materials". They showed up with 3 guys and a shovel. After digging up the line they insisted I still needed to pay another 3000.00 to finish putting in 15 feet of line. I hired another more repetitable company to finish the work.

My home warranty contacted him for my clogged up kitchen sink 3 days ago.Originally he was…read morescheduled to come by yesterday somewhere between 7am- 11am. I had to work, so I called him to reschedule.We spoke & agreed for today roughly around 10am. He even called me yesterday to confirm. I waited nearly 3 hours today,I called first but no one answered, so I texted him.He immediately replied with a bogus apology about he meant to call me& that was very busy & could probably come this weekend. I was beyond pissed off I told him I have had this stoppage over 2 weeks & that it was a serious health hazard & nevermind I would find someone else. The fact that he didn't bother to call was VERY UNPROFESSIONAL, I guess if I hadn't texted him I'd still be waiting right now at nearly 10pm......I WOULD NOT RECCOMEND HIM!!!!!EVER!!!!

Homestead Services came out same day. They fixed my kitchen sink and garbage disposal, explained…read morewhat was wrong, and gave me advice on how to prevent further problems with routine maintenance. They went above and beyond and they'll be my go-to from now on.

He keeps making false promises and setting virtual appointments that he doesn't keep. His word…read morecannot be trusted