SUPER great service. Arrived on time (actually early). Fixed broken 1/2" water line under bathroom…read moresink, replaced rusted p-trap and shutoff valve. Awesome! 5 stars.

Fast service, easy to work with very professional service…read more Needed help same day and they were there in 2hr

Unfortunately, after 2 visits, they didn't find the leak in my toilet tank. Whatever they did left…read moreme with a leak that overnight flooded and warped my wood floors. On the 3rd visit they saw a crack in the tank. I subsequently asked him to install the new toilet or pay for having the floors refinished and he opted to refuse to do anything. This is my first negative review ever but sadly they earned it.

Needed my garbage disposal replaced. Traded VMs with Huff plumbing and then spoke with Jason. He…read moregave me a fixed price quote for the installation and let me know that it would be cheaper for me to buy and pick up the disposal myself. We scheduled the installation and another plumber from Huff came a day early to complete the installation. The installation was well done in a neat and tidy manner. I would use them again for another plumbing project.

I was out of town when my neighbor noticed an outdoor water leak and sent me pictures. I called…read moreE.R. services the next day and a technician was at my house within a few hours and repaired the disconnected pipe. I was very pleased that it could all be handled over the phone. I'd call them again if needed

First class service. Our hot water heater, probably 20 years old, stopped functioning. E.R. came…read moreout, explained a number of options, and helped us come to a solution. They didn't try to upcharge us into buying a tankless water heater. The next morning, arriving on time, the job was complete by noon. At what I thought was a reasonable price.

Had a handyman do some work on our pipes/disposal-he did not solve our problem. Wife then reached…read moreout to Option One, they came the same day. Plumber was friendly and I felt like he knew what he was doing. He quoted me, fixed the problem, charged me the quoted price. Told me some helpful things. Should have just called a plumber in the first place. He asked if I had any other issues he could look at, and provided me a quote on another project I'd been thinking about.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

I want to just give this company a quick shout out! I had contacted this company to see if they…read morewould be available (on Christmas Eve) to reach out to my father who is currently having septic issues and I was surprised how quickly they responded. One of the techs provided me with his scheduling information to forward to my father. Although I haven't used their services directly, I feel confident that my father is in good hands!

Red Fox Plumbing (704-614-3690) is the most competent and professional plumbing company we have…read moreexperienced, and we have experienced plenty over many years! The owner, Shane, and his son Max are also personable and go "above and beyond" to make sure you are happy with their work. We highly recommend them!

Great Team! Professional, organized! Great company to get your job done. Whatever it is. Wonderful…read morepeople, respectful, intelligent, caring. Not just living your typical Plumbing Company, but a community with blessed individuals and morals.

Grateful to be part of the team. Bright future ahead of this company, may God direct and guide us…read morealways.

Adam and the team are great. Very responsive, have done a good job for me every time so far on a…read morevariety of large projects and small one off problem. Thanks guys.

I have been using and referring Winn's Plumbing and Adam for years. They are honest, responsive,…read moreand reliable. I am a Realtor so it is important that the contractors I refer do a great job. I'm so appreciative to have a plumber my clients and I can trust.