I love the front desk staff. They are friendly and considerate. They also pass messages to the…read moredoctor in a timely fashion. Dr. Cantu is a psychiatrist that provides brief counseling with her practice. I find this very refreshing as other psychiatrists usher you out the door in 20 minutes or less. She spends time building rapport with her patients which means that she gets to know you and what you need as far as medication. This makes for excellent quality of care. I recommend her to all my friends and relatives and they also adore her care and compassion.

My son has been a patient of Dr. Cantù's for several years. She is kind and understanding, and my…read moreson never complains about appointments with her. Ms. Tiffany at the front desk is great as well. She's friendly, funny, and efficient! Over the years, more providers and receptionists have joined the practice, but our original team (Dr. Cantu and Ms. Tiffany) has done us right from the very beginning! They've always been helpful with appointment scheduling, prescriptions, and any questions we've had. Additionally, the office is nicely decorated with soothing lights and is always spotless. I really appreciate the effort that goes into making this office such a comfortable and welcoming environment.

Family member sees Dr. Williams. Very knowledgeable, listens and has helped family member. Highly…read morerecommend this doctor although for first time appt, you do have to wait a bit. Front desk is also friendly and knowledgeable.

Buenos días., Vengo con la Doctora muy amable consejos para la ansiedad y depresion…read more Type of care: Consejería., health behavior., Sicologa Office Experience., amables y te ayudan en lo que pueden. Lugar muy limpio y ambiente tranquilo. Yo vendo farmasi busca me en YouTube Alicia Harp.

Dr. Brauchle has treated myself and other family members. I highly recommend her. She is well…read moreversed in addiction, parenting and other issues and is a wellspring of knowledge. She has helped us through many tough times. I respect her greatly and trust her judgment. She has gone out of her way to help my family and has always been there when needed.

Good doctor I would recommend any patient to go see him works with you and he's good. He provided…read moreeverything

First and foremost, Dr. Penny is excellent at what he does. He is kind, patient, knowledgeable and…read morecompassionate. I relocated to Texas earlier this year and wanted to find someone who I could place some solid confidence behind. He was able to immediately address some issues I had and has been exceptionally supportive since then. Unfortunately, his office's outdated business practices create unnecessary inconveniences for the patient. This is why I have unfortunately chosen to seek a different doctor. Specifically: - he does not accept or bill medical insurance - he does not accept debit/credit cards I've had to pay 100% visit cost in cash upfront with every visit, and then wait for his office staff to mail me a receipt with ICD9 codes for insurance claim purposes. Otherwise, I get zero credit for meeting my annual deductible. These are way too many hoops to jump through when I could just have a simple per-visit copay and let insurance cover the rest. It's a shame that Dr. Penny's office has these policies in place, because I would otherwise be a loyal long-term patient. That said, if the insurance and payment restrictions are not an issue for you, then you will be in excellent hands. - Dr. Penny - 5 stars - Office Policies - 1 star 3 stars overall

Jennifer recently joined this office. It is a cute and clean office with a short wait time.read more

Their portal wasn't working online to fill out forms. I asked to fill out forms in person or…read morereschedule. They said no and canceled my daughter's appointment and told me I'd have to pay the $100 deposit again. I explained our financial situation and asked if they would please let us reschedule. We are facing homelessness and it was a sacrifice for me to save up the $100 to get my child help. But they said no. This place doesn't care about people; they care about money.

The PAs/Doctors are okay, the organization of the office is a bit lacking…read more I've been a patient here for a couple years now, continuing to treat my ADHD that's held with me to adulthood. When it comes to the actual office visits, they're quick, easy, and the doctors/PAs are helpful and work with you to make sure you receive the treatment you need. If my review was to be on that and that alone, this would be a 4-5 star review. When it comes to organization, they...could improve, to put it nicely. (Perhaps their office staff should be treated for ADHD?) The first big problem is that it's pretty much impossible to get ahold of anybody after about noon on any given day, so you're stuck hoping you can call them between roughly 8:00a and 11:00a on a weekday (possibly not even every weekday, I'm not sure offhand if they're open Fridays)...and then you'll probably need to explain what you need (such as scheduling/rescheduling an appointment, etc.), who you are, etc....at least 2-3 times (I got lucky last time and only had to explain each twice). If this review was on this alone, this would be a 1-2 star review. Finally, when it comes to cost, this is billed a bit on the higher end for those without insurance (was like $80 or so last time I checked), and a missed appointment is another $85 fee [why they would charge high 'missed appointment fees' to a group of people who are by definition of the condition they have more likely to miss an appointment is another story, of course]). If this review was on this alone, this would be a 2 star review, maybe 2.5 stars (but Yelp does not let me do half stars). Adding everything together, this place is okay, but not the best. Of course, if you're insured with UHC (as I am)...and don't already have another doctor, you probably don't have much of a choice, so...good luck?

I would rate this experience with zero stars if I could. The MD is not accepting new patients,…read moreleaving the PAs to handle most responsibilities. With the recent changes in pharmacy policies regarding ADHD prescriptions, I find myself without medication for six days, and the office has been unhelpful in providing assistance. Additionally, this facility has stopped working with H-E-B Pharmacy, which leads to unexpected costs for H-E-B Partners. Despite my daily communication with the office, I keep encountering different representatives who are unable to resolve my issues. Calling this place a disappointment would be generous; it truly feels like a mental health nightmare.