Was a life saver. The counselor I met with was attentive, professional and took the time to listen…read moreto my needs. I was reluctant to enter therapy based on previous experiences with therapy they were not helpful and left me feeling lost and overwhelmed.

I followed a therapist to this practice because she is so understanding and helpful. I have always…read morefelt empowered and challenged to become a better version of myself after each visit. My family has benefited from the help I receive as well. This practice is a lifesaver for parents, marriage and those who suffer from mental health issues. I would highly recommend it to anyone seeking to better themselves or just to be heard.

Highly recommend Turning Point. We visited 3 different therapists and it wasn't until we met Ron…read morethat we started to turn our marriage around. He's very easy to talk to and neither of us ever felt attacked or guilted by what we said in our sessions. Going here allowed us to communicate openly and honestly in a safe environment and be heard by a third party who could help us get back on track. Our marriage has never been better. We now have a skill set that allows us to talk and hear what the other is saying without assumptions or placing blame. Convenient location, hours and comfortable office.

I don't know how my previous review showed up as 3 stars. He is worth a full 5 stars. Somehow it…read moregot changed to 3.

Such a great experience!! The team here really does care. Shout out to Mary Anne, Gabby and Kylee!!…read moreThanks for all the help healing.

I spoke to Gabi over a 15min discovery call. She is the…read morerudest person I've ever 'spoken' with. Not only did she 'correct' me on several occasions when I was referring to IV possibilities, saying 'AGAIN, LIKE I SAID BEFORE, ITS IM THERAPY', at least 8 different times, but she treated me like a child over the phone. I'm 52, almost 53, so I've got more patience than I want to possess. Gabi is NOT recommended for a quick 15min call. I'd rather talk to my Dog. Gabi, also interrupted me MULTIPLE TIMES & stated with disdain, 'LET ME FINISH WHAT I'M SAYING!', as if I interrupted her with an expression of not understanding her overly bearing phone etiquette. Gabi needs to LEARN & REALIZE that she is NOT above patients or just people in general. I WAS looking forward to the call, but she caused me even MORE C-PTSD & ANXIETY than any other Mental Health Clinic ever has. She also hung up on me towards the end! I was wishing her a great rest of her upcoming weekend, but before I could wish her well, (which I had to really keep my disappointment & frankly, high blood pressure that was rising inside of me in at bay). I DO NOT RECOMMEND KLARISANA SOLELY BECAUSE OF THIS 'HOLIER THAN THOU', NARCISSISTIC, EGO- TRIPPING PERSON, GABI, based on her tone of speech, her choices of verbiage, and her blatant and intentional RUDE, UNPROFESSIONAL & DISGUSTING BEHAVIOR... *HOWEVER, I HIGHLY RECOMMEND PHOENIX MENTAL HEALTH CLINIC IN SAN ANTONIO ON MEDICAL DRIVE INSTEAD*. THE STAFF THERE ARE COMPASSIONATE, CARING AND KNOW EACH PERSON BY NAME & PREFERENCES! OVERALL, BECAUSE OF GABI, WHO IS SUPPOSED TO BE CALMING, PROFESSIONAL & FRANKLY, KIND...ESPECIALLY AT A MENTAL HEALTH CLINIC WHO IS SUPPOSED TO CARE FOR people suffering with CPTSD, SEVERE ANXIETY, SEVERE DEPRESSION & everything else under the sun, I WILL spread the word of how I was treated by GABI. As a person who knows their own High Value, intelligent enough in discretion & discernment of Right from Wrong and also a BREATHING PERSON who doesn't tolerate blatant rudeness or disrespect, will always choose a compassionate clinic, that possesses & actually PRACTICES, genuine kindness and most of all, a Mental Health Clinic that practices and believes in Humility. GABI SHOULD NOT BE A 1ST CONTACT PRESENCE, OF ANY CLINIC OF ANY KIND. SHE HAS CAUSED ME UNEXCUSABLE HARM & DISDAIN.

Victor and Hayden are extraordinary psychiatric clinicians who truly care about the people they…read moreserve. Their work is compassionate, thoughtful, and grounded in evidence-based practice, but what really sets them apart is the genuine warmth, kindness, and respect they bring to every interaction. They've been providing supportive and accessible telehealth care, and I'm so excited that they'll be welcoming clients in person starting early next year. Anyone who works with Victor and Hayden will not only receive excellent psychiatric care, but will also feel seen, heard, and truly supported.

As of September 2026, this office decides to terminate patients who are on Medicaid. My son and I…read morewas a patient of Hayden castillo. She was originally at Renew Health on Babcock and in the fall of 2025, went to Soluna on Woodcock Dr. Mind you she informed me to switch from Renew to Soluna so she could keep my son as her patient and I was ok with that. From January -July or August of 2026 is how long she was servicing my child and 1x for me. But it's now close to the end of the year and I guess HR didn't like the paperwork to complete. So as of September 2026 I gets a certified letter stating that they was going to end services. Am I very upset about this matter most definitely, because it would have been much better for them to have ended services on January 2027 as most private psychicians do, so it wouldn't disrupt the future appointments. My son had an appointment in October and they terminated it. Now I have to find someone in my son network. If she knew she wasn't going to accept pediatric patients before she left Renew,then she should have told me this, before I switch. Her experience at 1st was a 5_star,but today 9/24/26, it's now a 1.

Very unprofessional! Booked another person in place of my daughter and changed her appt without…read morenotice! Then would not correct the appt etc. Really unprofessional, unapproachable and cold person.

I have been a patient of Dr. Waynette Turner for around four months now. And I have to say, she is…read moreabsolutely wonderful as a counselor. She does not even take my Insurance, however, she knew I needed help, I needed it fast, and I needed a Christian Therapist and she has taken me anyway. She is very passionate about her profession and she actually cares for her patients. She is kind, she listens, and gives tools to help understand what or why we go through what we are going through. She has helped write books that deal with various issues and she has given me two of them and gives me homework to help me to figure out things on my own so they make more sense than just her giving me her opinion. She is an amazing lady, strong in Fait, and prays for me and family, anytime I message her that I need help. But most importantly, she prays WITH me in session and when we pray, I can feel the Holy Spirit in the room with us. Because of her Godly love, I feel better mentally than I have in a long time. I highly recommend her with complete confidence that you or anyone who sees her will appreciate her and will stay. Mrs. Turner, you are my rock. Thank you.

Simply they are in such high demand because they are skilled, experienced, and caring and people…read morehave success in dealing with them across myriad issues.

I was one of Christine's patients for 7 years! She is awesome! I unfortunately had to move away but…read morethe time I had with her went sooo fast. But she gave a lot of great advice, therapy, and good suggestions too. She will always be my favorite therapist. No matter what. I highly refer her to everyone. She is the best. MP

San Antonio peeps: This is the perfect place for you if you are willing to go in with an open mind…read moreand heart, as well as an understanding that this is a system trying to assist numerous people who need as much as, less, the same, or much more aide than you in that moment. The circumstances that brought you here can't be changed, but what CAN change are your current and future experiences. Yes, there will be times where you are uncomfortable and you may feel alone or unheard, but everyone in there does to some extent - however, the staff is open to your requests and though they may not be fulfilled IMMEDIATELY or it seems like they're distracted (they have paperwork, cleaning maintenance, and other patients, etc. too you know ;p). I've read some of the reviews, and in full transparency, after a brief stint in most unsanitary conditions, I was eternally grateful for a water-stained shower (I wiped it first, nothing came off) and the snacks/food provided and we always had water, and basic necessary toiletries available (something else they don't care about in the other place I was). Plus, there are so many opportunities to socialize and explore your thoughts - like group therapy and smoke breaks if you're a smoker. I suggest you have your own pack, but they also have "community" packs. Sometimes the community packs are all out, but by that time if you've been able to break out of your comfort zone a little bit you'll likely have made a friend willing to give you a half stick if you ask from their personal stash (shout out to y'all reading this that were there with me and shared/gave full stick!). This is a group environment, but they have games, books, worksheets, coloring books, markers, etc. available. Keep in mind this is only one, group form of therapy, and within it, you have a role to play. So play! :D Really sit with the resources and yourself and if you identify something you need/want/ or want more information on tell your group leader, Dr., therapist, or any one of the workers there and if they need to, they will either relay the information for you when they can or help set up a meeting with the person you need. If you're considering going here, I suggest you start with any diagnosis/medication you've been given and your experience with it/them and research it using Google, articles, ChatGPT. Then you can go in (or maybe even find a more suitable healthcare system) and when you have an opening tell the right person (Dr, therapist, group leader) what you've learned about yourself and they can add their expertise so that together y'all can come up with a gameplan that you're actually excited to work with! Don't think of this as a place where you'll get a quick fix to all the problems - you won't get it. The reality is you won't get a fast resolution anywhere. BUT every moment, no matter the circumstance, is a start. And this place is a great sandbox to start playing in. YOU are always going to be the expert on yourself, so gather enough facts about you, take them here and see where the opportunity to explore 1+ of those facts will be. Whether you go here or not, I am praying you find your peace and happiness within yourself - you're truly the only one who can provide that for yourself (with a little bit of help from some experts in their fields!). Let the Higher Authorities and your drive to feel happiness even in the darkest of times guide you! Shout out also to all the staff - thank you for helping me in every way you did and have and are continuing to do. I believe you understand the depth of my gratitude. :_)3AO

It's amazing how when I call to speak to a patient that there and he has limited time but when he…read moredoes get a chance to actually speak to me he's rushed through to get off the phone. Let's not get on the nastiness of this place. Lice, the stealing of a patient's property. It's absurd. I'd rather cope and deal with my mental illness myself than be subjected to this

When I told him I was pregnant he said he didn't write medications for pregnant women, and took me…read moreoff my 3 medications, cold turkey, and said not to worry because "my maternal instinct would kick in." I was hospitalized the next week. I (and my unborn child) almost died during my pregnancy because of his negligence. This man should be stripped of his liscensing and put behind bars.

The staff was nice, the waiting area is awkward but with comfortable options, and while the…read morebuilding layout is confusing it's not impossible. My poor rating is based on the long wait to get in, see someone just to have them tell me to see someone else for testing and someone else for counseling. It felt like I was being evaluated to see if I fit, which wouldn't have been an issue if I had actually been offered a name of someone they thought could help me instead of " one of our counselors". I have feeling like I waited for nothing since I paid to have someone sit at a computer and ask me a questionnaire then still tell me to get tested with a different Dr (in house of course) and counseled with a different person (also in house but no assistance whatsoever in whom I might pair well with). Dr. Deeves seems like a professional woman but maybe too much so. There was little to no connection and I felt awkward like I was being tested to measure the value of my issues and in the end I obviously did not rate high enough because she didn't offer to see me again just pushed the referred testing and told me to have a great day. I was also unimpressed with a Dusty office space, not just for the lack of cleanliness but I'm asthmatic and allergic to dust so I'll likely be needing to use a rescue inhaler at some point today. Very disappointed, followed by a visit to the front counter to find the Dr for testing is booked a month out and none of the counselors had availability until mid September. I've already found a different office through PSI with a Dr willing to see me Monday that would actually be the person to counsel me as well.

I have gone through a number of therapist that were all from different facilities entirely…read more Personally, I Have found a therapist here that has helped me the most. Occasionally there will be an issue with an appointment not being perfectly on time or some other mishap. I do not have an issue with this however because I have gotten to trust that we all have personal emergencies and such, and I live that my experience is always high quality. I love all the figurines, colors, and physical things to interact with. That is atleast with the therapist that I see. I schedule all my appointments through a phone call, to which the person on the phone is always very very nice. I am glad to have finally gotten a therapist that I feel both lets me elaborate what's on my mind, and also gives me feedback that is not dismissive. There is also an alternative waiting room if you are sensitive to sounds and such. It is dim lit and my favorite.

My appointment was canceled an hour before the scheduled time because they became aware that they…read morewere billing me incorrectly and did not bring it to my attention until 3 visits later. Imagine being slapped with a fat bill out of nowhere. BECAUSE EVERYONE LOVES THOSE!!! That is actually quite counterproductive to the services they supposedly provide. Do not waste your time here. The billing error was actually the least of my concern. It was the way they handled the situation that I did not appreciate. There was a total lack of empathy and complete disregard for the inconvenience. I have a job as well so it takes a lot of effort to make myself avail in the first place. They had the billing information for 6 days and did not call me until an hour before my appointment. I would not be upset at all if I was spoken to with professionalism at the very least. Instead I felt disrespected and disgusted by the constant need to justify their errors. If this is your first time seeking therapy I would not recommend this place. The owner is very outspoken and unfortunately that's going to be her downfall.