The food here is pretty good. We had the holiday dinner special so we picked different entrees from a set menu. On the other hand, the service was terrible. First of all, we showed up for a late dinner and got seated around 8:30pm so most tables were finishing up. They took our order and the first two entrees came out at a standard time, but they took forever bringing out my sister's chicken dish. It's not unusual that my family wanted to start our meal together so we waited for her dish to come out... We had to flag down two servers before they let us know that the food was "almost ready." Fast forward over TWO HOURS LATER, we were 1 of 3 tables still at the restaurant. We had all finished our main dish awhile ago and flagged down yet another server to tell her we were ready for desert. It took her 20 minutes to remove our plates, and during that time the last two tables (who had arrived AFTER us) were already served dessert. We were literally the last ones to be served. By that time, the waiters had already cleared off all tables and basically done for the night. Not once did they apologize or let us know that our dessert was on its way.
The decor is really cute and trendy and as such, mostly tailored for young couples and friends. We were probably the only "family-oriented" table speaking English, but I don't think that justifies how we were treated AT ALL. They completely ignored us and really didn't seem to care how we literally sat there for almost three hours when the restaurant wasn't even busy. With sooo many other restaurants at this mall, this is one you can skip for sure.. Unless you have like 5 hours to kill and enjoy waiting forever for your food. read more