Our cat passed away around 4 p.m., and we had no idea what to do next. We didn't feel like doing…read moreanything, but since it was a holiday, we started searching because we weren't sure if any places were open or how to keep him cool. I came across this place and saw so many great reviews, so we called. They were very kind on the phone, and we decided to bring him in that same day. We selected a private plan with viewing. There was a large, peaceful waiting room, and we were able to see our cat and say goodbye until he went into the furnace. The staff were very gentle and professional. We were truly fortunate to find this place by chance. We ordered some memorial items as well. The paw and nose prints are so cute, and the fur keepsake in the jar is lovely. We really appreciate everything they did.

I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

Beautiful job with Memorial box. Also, many choices of memorial jewelry, cremation urns,…read morespecialized glass memorials. If you can think it they probably can get it for you. Turnaround time is quick also.

Great people. They came and picked up our buddy and did a great job. They fully understand what…read moreit's like to loose your best friend

2-months ago, Sam had an emergency after hours; poor guy was in unbelievable pain he wouldnt mice,…read morejust cried. We thought he had displaced his hip or broke a rear leg. This dog NEVER complains so we knew something severe was wrong. West Davis Veterinary Clinic did everything possible to accommodate him & direct us to get Sam help asap. We did take him to the night Emergency Clinic where he was diagnosed with severe arthritis in all major joints. West Davis made it a point to fit Sam in first thing the next morning. The Vets & staff at West Davis always make it a priority to insure that comfort & care is the best. Sam is happy and living his best life again (on meds... but they aren't hampering him in any way). He is again an active part of the family. We highly recommend West Davis Veterinary Clinic.

Amazing and friendly staff! So welcoming and they have a nice and clean lobby and exam rooms. They…read moretake so good care of our doggies. They follow up and check how they are doing.

My dog, Pocky passed away on Thursday after his battle with cancer. I immediately called Laps of…read moreLove to see if I could bring him in for a cremation. I called them and they told me that they couldn't help since they only help with euthanasia and don't assist with cremation after a dog has died. Laps of Love recommended that I google search "pet cremation" in my area. So, I did that and found Four Paws Pet Cremation of Houston. To my surprise, they were in my neck of the woods just 30 minutes away. I immediately called them and was told that they were open 24 hours and to bring my dog in to be cremated (as he passed away in the yard that same day). I was told to fill out a form via a link to be sent to my phone, but I don't have a smartphone so therefore I couldn't do that. I asked if I could fill out a form in person and was told that I could. So, we placed my dog in a padded box to make sure his body was comfortable to transport to Four Paws. When we arrived, their front door was locked, with their vehicles out front. I didn't understand why the door was locked on a 24-hour establishment, so I knocked on the door. I was greeted by an elderly man with glasses. He greeted me with a smile and told me to retrieve Pocky from the vehicle. The waiting area was very small with two chairs to sit on. My whole family came to see Pocky off as he has been in our family for 15 years. Pocky lived to be 15 years old. I had him since he was a puppy. The elderly man gave me a paper form to fill out. I filled it out and requested a paw print with a special urn, but decided against the special urn as the complimentary box was a nice option. The elderly man kept asking if I wanted private. He asked me three times back to back at which I told him yes each time. My sister and I even discussed with him that we wanted a paw print and he agreed to make us one. He said that it was popular. However, when I went to retrieve Pocky's remains. I walked into the establishment and the elderly man was there again. He remembered my dog's name and we joked about his age as he wanted me to guess. He asked me again, "Did you want private remains?" Even after the fact. I told him, "Yes, that's what I requested before." He showed me everything that came with the cremation, a poem, a seed to plant of remembrance, the certificate, and the wooden box with the remains. However, I did not see the paw print that I requested originally. I asked him, "Where's the paw print?" The elderly man said, "You didn't order one". I told him, "Yes, I did. I checked the box on the paper form." My sibling came into the establishment and agreed that we requested one. So, the elderly man walked to the back of the establishment puzzled. I guess he was trying to search for one. Then, he came back to the front and was looking through his sketch pad. He said, "Oh, I didn't write down that you requested one". I said, "Well, you can see on the paper form that I did." So, he found the paper form. He is analyzing the form and looking directly at the form, he says again, "You did not check the box." I said, yes I did. So, low and behold, he sees that I marked an "x" to a paw print. He admits that I did request a paw print and he appeared to be disappointed. That's when the owner, Brandon walks in. The elderly man tells him his mistake. Brandon appeared to be more apologetic than the elderly man! Brandon tried to make things right by offering a refund or even a necklace. I was already disappointed since I trusted them through this process. Brandon refunded me $30 in cash and apologized to the elderly man. He said that he wouldn't just give me any ol' paw print which I appreciate, but at the same time, it sucks that Four Paws did not honor what I requested. This is my dog who is a family member. To anyone considering Four Paws to avoid what I went through, please bring with you a yellow highlighter when filling out the paper forms if the elderly man is at the reception. Mark and even circle what you are requesting. This business would be 1000X better if they didn't have the elderly guy working the reception. This would have been a 5-star review if they had done the right thing and been thorough with checking the forms. Why have me fill out a form if you aren't going to abide by it? That's the mystery. I don't even know if the remains I received were Pocky's only since the elderly man constantly questioned if I had chosen private or communal. Absolute disappointment and a letdown. I won't be recommending this business to anyone and will not return in the future.

They did an outstanding job collecting my beloved pet and later returning his remains, Everyone…read moreinvolved was compassionate during this difficult time for me. Highly recommend these folks,

After a visit to her Vet in January for almost uncontrolable coughing, our beloved Meshe was found…read moreto have a fast-growing tumor with no hope for recovery. We made the painful decision to have her euthanized. The previous cremation service we had used was no longer in business and the Vet's office recommended Fond Memories. We were so pleased with the services they provided. Our girl received the best care and we were very pleased with the results. She was a rescue and we had her for almost ten years, but it's never long enough.

This place was so wonderful to us after losing our beloved Daisy of 14 years. They were…read moreexceptionally kind and caring. Would never go anywhere else!

Our vet chose them to take care of our rescue "Buddy." It was all returned to us beautifully. I…read morewill always miss him, but I have very nice memory box with his ashes and a big paw print. Thank you Devoted Pets!

I used Devoted Pets and Cremations after the passing of my 14-year-old lab, Tex. It's taken me a…read morewhile to pen this review, but after another fur-baby passing in my family, I remembered Devoted Pets, as we plan to use them again. They came to our house to pick him up. I can't remember how long the cremation took, but they were thoughtful in our back-and-forth communication. From me picking out his urn to the text that would be engraved on it, they were communicative and kind.

Well this is a heart wrenching review to write, but a very necessary one none the less…read more For most of us losing a longtime companion is a devastating and paralyzing event. Whether it is due to old age, a long battle with disease or as in my case, a devastatingly fast one brought on by terminal gastrointestinal lymphoma. The owners and staff at Pet Meadows keep you informed every step of the way in the care of your baby's mortal remains. You can contact them with any questions either by email (if, like me you just can't bring yourself to even speak the words) or by phone. And they will take all the time you need and answer any questions you have with such patience and respect that I can't even put into enough words how grateful I am for this. I did have to call them regarding my baby girls arrangements, as I had already purchased a custom urn for her. And Susan was so sweet and was so helpful and patient. And even pulled up the information on my baby boy who I lost last year so we could reference size. Their Urns are excellent quality and there are many styles to choose from. Whether you want a simple glass urn, or an ornate cherry wood urn. They will accommodate you. Lastly, the one thing most people are concerned about... "Am I REALLY getting MY baby's ashes?" That answer is a big ole YES! They will even let you be there during the cremation if you wish (I was a vet tech for over 20 years but that was a big NOPE!) Their turn around time is not fast. On average it's right at about a week depending on their case load. So if a crematorium says 1-2 days.... be suspicious. I would absolutely recommend Pet Meadows.

Amazing experience from start to finish, for such a sad occasion. The front desk guy, (so sorry,…read moredidn't catch his name) was extremely kind & understanding. He answered all of my questions and made me feel really comfortable. Also I was so touched when I dropped off my baby and he told me to drive safe when leavinf. 1000/10 recommend! These people truly care!!!

What a great comfort! We were able to celebrate our pet's life at home where she would be…read morecomfortable. Dr Sarah was awesome.

From the owner: We hope you never need us, but we are here if you do. At…read morePeace provides compassionate in-home end-of-life care for pets.