I only leave 1 star because I have to... If I could leave negative stars I would! I lived @ a property that was managed by this management co for 7 1/2 years. Candy was our manager. She was supposed to walk the property once a month. I have a lot of time off during the year due to my work... I couldn't tell you what Candy looks like... I have never seen her in 7 1/2 years! Our common areas were supposed to be vacuumed at least once a month... It would go up to 6 months with no maintenance. We paid $340 a month, we had no pool, jacuzzi or community room...this amount only included trash, sewer, water and landscaping. CC&Rs said only 3 potted plants per unit, but some units had a whole garden of plants... Also some of the 2 bedroom units had 1 person living in them and others had 4-8 people living in them-how much water is each unit using? When I went to sell my unit, Candy hadn't filed all of the appropriate paperwork required by the state of California since 2019. This is an insurance policy coverage the property manager - Candy - so she can't take the HOA's money and run off with it. She claims she didn't know she needed this under the law. This delayed the sale of my unit by over a week! If you hear the name Full Circle Management and especially Candy Tracy... RUN AS FAST AS YOU CAN! read more

We have Mary Brannon as our association manager. As a homeowner living in a Full Circle HOA, never have I thought our association manager would ever treat us as poorly as she does. There is zero follow up or follow through on any questions, issues or complaints. From billing issues to major issues, we are completely in the dark. We didn't even have a quarterly meeting here for 8 months. It is unfortunate and not worth signing up with such an unhappy, unprofessional and unorganized group at Full Circle. read more

See all

Today marks two months since we reported active termites in a common area that Full Circle is responsible for. They have been notified of this civil code breach and just don't care. If you value your home, time, money, and sanity stay as far away from this company as possible. read more

Worse property Management I've ever dealt with in my life. If I could have given no stars I would have. We have a condominium project in Oceanside and Full Circle has cost us thousands of dollars. Consistently paying the same bills two times not just once or twice but numerous times. if you don't watch them you won't ever get your money back and the people they use don't even notice they've been overpaid the whole thing is crooked. The general ledgers are not up to date. they don't deposit your checks until the end of each month so you really never know what you have in the bank. They're inconsistent and incompetent. They shouldn't be allowed to be property managers anymore. They are sneaky and lie all the time and one in particular is a mess. complete ripoffs read more

Unfortunately, for us, they didn't work out very disorganized very poor communication, lack of direction and limited vendor knowledge not someone I would recommend for an HOA to use also probably too small for most associations . read more

The worst property management you could imagine. Mary doesn't answer calls and never addresses e-mails or letters. This company will take your money and provide no service. read more

I've owned my unit at Sienna Hills for 3 years now and Full Circle Management has been our HOA. I've had nothing but good experiences with them. As a homeowner, I take a small part of responsibility in making sure the complex is taken care of. The Appfolioportal is efficient when requesting a service maintenance and has our condo info. Anytime I needed to reach Candy Tracy, she answered her phone. No complaints here and I hope it continues this way until we ever move. read more

We're a small 5-unit complex in Carlsbad. Not many property management companies are interested in working with a small complex. But Full Circle is. I'm on the HOA board, and we work well together. Some responsibilities are ours; some things fall on Full Circle. We work with Mary Brannon, and she does a very good job keeping our budget and financials current, reminding us of mandatory meetings and legal requirements, keeps us current on the every-changing lunacy of California property laws, and is responsive to our requests for upkeep or repairs. We've worked with Full Circle for well over a decade and have had a good experience. read more

Mary and Candy are two of the most considerate, caring, and attentive property managers! They respond quickly to all of our questions and concerns and always such a pleasure to speak with. We truly can not thank them enough for all they do. They are ON TOP OF IT ALL! read more

Nick Graveman of Full Circle Management is a sad excuse for a professional. He was literally the most rude person I've encountered in years. His arrogance was over the top, and if you see and meet him, you'll wonder why. He looked terribly hungover and had a poor attitude. He appears to hate the world or think he's better than everyone in his world. He was condescending at best. The house he showed me in SE Rochester REEKED of cigarette smoke I'm a former smoker so I KNOW when I smell the remnants of nasty musty cigarette smoke. I can pick it out in a hotel room and I picked it out in the house. But as he claimed like three times, I was absolutely wrong. No one ever smoked in that house. LIAR. But like I told him, "it's your story, tell it any way you want!" He talked to me like a child when I didn't understand something. It was so so unprofessional, I had to walk out! I WOULD NEVER RECOMMEND NICK G to anyone. The other staff at Full Circle Management might be fabulous. I don't want to cut down the entire company, just warn the public about HIM. read more

Full Circle managed a property I lived at for many years and it was never a good experience. And we were their largest account. Over time I saw them let the landscape go, refusing to hold them accountable to leaving litter around, and being extremely lazy. They refused to perform proper repairs and only performed patchwork on roof leaks and balconies. They let the pool go, and fought with us on everything, including towing us and our guests from visitor repeatedly without warning. Aside from overcharging and underspending, every experience with them was combative and lacked any kind of accountability on their part. read more

Terminated For Nonperformance of Contractual Obligations. * Knowingly and willfully disregarded standard responsibilities as a service provider resulting in deferred maintenance and distressed conditions in the property. * Disputed routine duties in a hostile manner. * Failed to provide oversight of external vendors throughout the duration of the contract. Failed to hold vendors accountable in maintaining minimum contractual standards. * Ineffective at maintaining landscaping and architectural standards. * Meeting minutes, routine reports, and many standard documents not provided as required by service agreement and HOA regulations. * Financials missing or not provided/documented. * Routinely ignored regularly scheduled property visits over periods of several months. * Regularly failed to post standard public notices, board agendas and meeting announcements. Ex. only two meeting notices posted in an 18-month period. * Discriminated against individuals even after being given multiple fair warnings that the practices were unlawful. * Without provocation, routinely addressed customers in a dismissive, confrontational manner when calling in routine service calls sometimes due to poor performance of Full Circle Management. Too many grievances reported by virtually all customers which occurred routinely. Just ask the successor about how difficult the transition was, Premiere Community Services, (760) 724-5900. Many quality alternatives in the market. Save your HOA the trouble of a poor experience then having find a replacement. Requires a negative star rating. read more

I would like to share a past experience I had with Full Circle Management and the secretaries that work there. I have never experienced such miserable, blatantly rude, unfortunate women as I have when interacting with Mary Brannon and Candy Tracy. Their lack of professionalism is evident and they seem to find it amusing. The way they accost and berate homeowners in their communities is a mere reflection of the hatred they feel for themselves. It is shocking that Full Circle has decided to ignore their customer reviews and continued to employ these decrepit women. read more

Contracted a job on one of their properties and they were unprofessional from start to finish. From a downright rude conversation with Candy while trying to discus a simple status update on the job, to no communication at all after the job was complete, to waiting weeks for payment of services only to get an email requiring additional paperwork that had never been requested. Finally had to have a resident of the complex assist with collecting the check. The whole job felt like I was inconveniencing them being there at all. read more

Would give no stars if that were an option. I second all other 1 star reviews here. "Large blonde lady" is probably the rudest, most inconsiderate, and soulless person I have ever dealt with. Management style = harassing and bullying. Borderline stalking. Just out to make a buck and cause trouble. Terrible and outdated business practices. customer care/service is non existent. Don't live in one of their communities, and look elsewhere for reasonable management. read more

They rarely ever listen to the homeowners whom they 'manage'. This management is careless; the lady who runs this mess does not care to listen and help with anything nor let's you do anything. I question this group; do homeowners ever have a say with this management? The questions and concerns never really come through. Not even a reply to personal fences around your property to keep coyotes away from leashed, small dogs due to the death of a loved little doggie that was snatched by a coyote not too long ago. No reply to any questions concerning garage sales, their limited parking spaces for actual residents, etc. It's either a blank 'NO' with no form of actual reasoning with you OR just no answer whatsoever. Truly not worth your mortgage payments. read more

As an investor myself and also one who manages properties for other people, I have worked with many HOA management companies. I have found Candy Tracy to be not only someone who is very knowledgable in the regulations and laws of CA but someone who truly cares! She cares about saving HOA associations money while still having the perspective of the importance of quality work. She is excellent at supporting board members who want to create a quiet, safe and quality of life. I've been on many boards that get so distracted with superficial and sometimes intrusive issues that they forget all us homeowners just want to enjoy our lives, protect our investments and live in a cohesive community. Candy is great at reminding boards what's important. I appreciate that. I trust Candy and know she has our best interest at heart. read more

Full Circle Management has been the property managers at my condominium complex in Escondido for years. Candy and Mary are very responsive to the Homeowners Association Board of Directors' requests and directions. Candy has been particularly attentive to past due accounts, making sure they are collected before going into default. When FCM took over from the previous managers we had numerous accounts months, even years in arrears. Now all accounts are and stay current. She has also been proactive in landscaping issues concerning the drought and works diligently securing multiple bids for repair and maintenance work. Regarding the negative reviews: what many people forget is that property managers work at the direction of the BOD. They do not make decisions about the property. If you are dissatisfied with the answer you get, go to your Board. Full Circle Management is only relaying & enforcing the CC&Rs or the board's decision. read more

Total disregard for CA HOA Codes. I've dealt with many HOA Mgmt companies over the years., some good some bad. Full Circle is a new low. I've not experienced this level of incompetence Before. read more

This property management company works very hard to make our condo association operate smoothly and efficiently. Candy and Mary are not only very responsive but are kind to work with . Recommend them for sure. read more

All of my interactions with the Full Circle Management staff has been a positive one. The staff was always very responsive and pleasant to work with. Always felt like I was treated with the up most respect, which is why I would highly recommend the entire team. read more

Do your homework before contracting with this company. No CCAM affliliations, accounting is antiquated and it's going to take years to improve our HOA's maintenance conditions after the 14 years of 'management' by Full Circle. read more

Place sucks. They charged me my hoa fee twice which resulted in my account going into the negative. I specifically asked them to charge my account in the 15th due to bills and it's never guaranteed what day it comes out. It's at random and you never know. I'll be heading in tomorrow to get my refund and to ask them politely to pay my over draft protection fee since $380 came out in 2 days. I'll update this post after to see how they handle this situation. read more

So pleased that our condo association is now using Full Circle - what a difference! The team at Full Circle is on top of everything. Responsive, efficient and friendly. They are so nice to deal with and always handle matters immediately. I would give them 10 stars. read more

This management company has taken our complex to a new low. The Other negative reviews about Full circle Management are so true 100% correct. This company will make your property value decrease. Stay away! read more