Arlberg Sports is A+! Scott (owner), Matt, and Josh provided the most professional boot fitting…read moreI've ever experienced. Their combined expertise in both alpine and touring setups helped me articulate my goals for optimal ski days. I feel completely dialed in with my current gear and confident in my future purchasing options. If you want high-level technical knowledge and professional service, go see this team!

I only called but the gentleman on the phone was very nice and knowledgeable and even though they…read moredidn't carry what I needed, he knew right where to direct me in town to get what I needed! I was so appreciative.

Me & my e-bike had a bit of a fall down that ended up messing my throttle. The only bike shop…read morewilling to try & repair was Ridge. They did a fine job w a great "can do attitude". Several weeks & miles later my 4 3/4" back tire got a flat. Again I received great service at a reasonable price.

Great selection, fast and professional services by people that ride all the time. Highly recommendedread more

So I hadn't been on a bike in a few years due to a pretty nasty fall and finally decided I was…read moreready to get back on the road. I visited a few different bike shops and felt either overwhelmed by the variety of options or underwhelmed by the customer service...until I walked into Downtown Bike. The owner Aaron greeted me right away and was very helpful throughout the whole process. I told Aaron what I was looking for and instead of throwing a bunch of bike lingo at me that I wouldn't understand he just listened and explained differences between bike variations and some common preferences of riders. I purchased a BMX bike that fit my needs, Aaron put it all together and made sure it would ride clean, and I was on my way. Location is perfect. Aaron is knowledgeable but never makes you feel like you have to be some intense bike enthusiast to walk in his shop. All around great experience.

So, did some Yelp searching looking for a bike shop in Puyallup. Did not have to go far to find…read moreDowntown Bike in results and read the really good feedback. I went there before purchasing my bike, from another source, to ask questions about fenders, bike chains, bike locks, etc. Everyone there that day was really helpful, including one of them showing me their own bike chain since I'd never used one before. Left with a lot of information and a better idea. Checked bike to make sure it had places to put fenders. Check. Got it. Came back several weeks later (drop off Sept 11th or so?) with bike in hand for a tune-up and to purchase fenders to go with it. Was looking for a more permanent solution that was sturdy instead of the clip on ones. I ended up dealing with Aaron the second time. He showed me the fenders they could order for my bike with 700CC tires and we discussed if I wanted exact fit or slightly larger. Very helpful when it came to that discussion. Was told 2 to 3 weeks, maybe sooner if they could get to it sooner, since it was during the end of summer rush. Fast forward to September 20th and I get a call saying it is done. Wasn't able to get there until today. Well... my husband was able to for me. Picked it up and let me know, since I was at work, that it looked really nice. Like fenders were part of the bike that we purchased originally. They did such a great job on installation (free since I purchased it there). The tune up that I paid for as well seemed to be a great idea since this evening was my first time riding it and it was such a smooth ride. My bike looks and rides amazing. I just wanted to leave a good note about the great team at Downtown Bike. My experiences there so far have been great and educational. Would recommend. If I have any issues with my bike in the future, they will be the first place I go to. Thank you so much for taking care of my bike!

Thanks for the rental snowboard dude was cool and things went by swiftly will definitely…read more Be back next time we hit leavensworth to buy one.

First time here in Leavenworth and decided to take the family on a little bike ride. Great customer…read moreservice and the bikes were perfect for the family. We made it 2 hours but it was just what we needed especially after all the food and drink indulging we've been doing.

Went in to have my snowblower get a tuneup and Dave was very attentive to help get me in and out…read more Very friendly staff and pricing was really good as well

Today, January 12, 2026, i called Rowes parts department and spoke to Justin...i had everything i…read moreneeded being drop shipped to me within 15 minutes!!! He and another service tech took the time to view pictures and video i sent, to see the parts i needed for my Ariens Snowblower, and they have ALWAYS done right by me. I live two hours away from thier dealership, so its been a great working alliance;) Bravo! Thanks Justin and Rowes!

If I could give the zero stars, that is where my rating would be. The owner is rude and arrogant…read more He really likes to make his problems everyone else's problem it seems. I've had multiple less than pleasant encounters that I have tried to brush off because there isn't many alternatives in the valley. He has trying to tell me a $60 item was $80, I'm assuming in hopes that I hadn't already looked at the sticker that he put on the box saying $60? Then when I pointed out that the sticker said it was $60, he decided to go on an unprovoked rant and guilt me for buying it because the distributor is hard to work with. I don't work for Bandai, I'm sorry? I also messaged the store Facebook page on a Monday to ask if they would take a trade and he told me that they are closed on Mondays and I should respect that and not message him... Like he is somehow forced to work and couldn't have just checked it the next day? The message wasn't from James Bond, it did not expire after opening and could have been responded to any of the seven days that week. It's not the customer's fault if you don't know how to take a day off? The store is clean but the inventory is very limited and rarely changes. Can't say I recommend stopping by because you'll spend longer walking inside from your car then it takes you to peruse their two shelves. One of which is just filled to the brim with basic Funkos so if that's not your thing... 1 and 1/2 shelves. I support small businesses but not bad business owners. If you were up for a short trip to Leavenworth, I would recommend Krampus Kave which is everything the time capsule wants to be with a much better inventory and more inviting atmosphere. If that's too far, this is the one time I would truly say Amazon is the better option in every way which is really sad because I do not say support Jeff Bezos lightly

Nice little collectible store of toys, comics, cards and video gaming. It's not a huge place but…read morehas a selection of modern and vintage. I got a great deal on some vintage Star Wars cards and a really good price that helped me finish a couple of my sets along with a nice mix of other cards as well and a few comics. Very friendly owners. This place is just over a year old and hopefully will be around awhile as I will definitely return

Walked in looking for a pair of boots for the snow and walked out with a pair of boots and fresh…read morefade by the talented Mr. Anthony. William the manager was made us feel at home as well as offered a military discount, thank you Sir. The ambience is so cool and fun for us guys. Will definitely be back!

What a great shop! I have been to 3 of the 4 locations - Chelan - Leavenworth & I'm a fan. They…read morehave a great selection of local & name brand clothes for men. I feel pampered as a guy & don't always feel that way at other shops. You can have a drink: beers & cider. They also have barbers, on staff - so you can get a fresh cut! Friendly & kind staff.

10/10 experience due to Sarai (sorry if I butchered), super helpful, and knowledgeable. Certified…read moremain spot for me in the county. I regularly go to carters and today's trip was one of the best. Thank you !!

Just picked up the Bomb Erig on sale for Christmas! And couldn't forget about the Blazy Susan…read morecotton swabs! I can't wait to rip this thing!