The issue with Estes is that their core business is B2B LTL, not B2C last mile. They've gotten…read moreinto the business with Humble, having won a national contract with Target to deliver goods UPS and FedEx won't take. Their service is spotty, takes forever and they really want you to fetch your goods at their closest terminal. I live in Atlantic County, NJ and they held up a delivery for 12 days because they were trying to consolidate a truckload to my area. Overall, Target didn't care because it was free delivery. Make no mistake if you cannot designate the carrier, free may not be worth it! This was over $1000 of goods tied up for 30 days just for free shipping.

This is the WORST company you can deal with! A third party shipper who is incredibly incompetent…read moreand unprofessional. You can't find a WORSE one!! DO NOT USE!!! Review summary from TrustPilot, most are 1 Star Based on reviews, created with AI Most reviewers were unhappy with their experience overall. Customers express concerns about various aspects of the company, particularly regarding its location. Many consumers have reported negative experiences and are dissatisfied with the services provided. Specifically, people have mixed opinions about the delivery service. Some reviewers report issues such as damaged shipments, delays, and a lack of communication. Others mention rude customer service and drivers, as well as scheduling problems. Some reviewers also report that the company hires drivers that are aggressive and belligerent.

Love this post office. They are always so kind and thoughtful. I have never been given anything…read moreless than stellar service.

I was having trouble getting a delivery because of insufficient addresses...my package actually has…read morebe returned to sender in Missouri the week before. I told John at the front desk about my struggle and he went to the 'cage' where insufficient address boxes are placed and went through who knows how many boxes but he found my package, John went out of his way to help me and I so appreciate that. His help deserves a 5 and I would give him 10 if I could.

The drivers can't read capitals letters. Says back door on this street and they still leave…read morepackages on front door, that I can't get to because of my handicap. I would never recommend this shipping agent to any business owner I know.

Staff is really friendly, they keep the line moving. Things can get a little hectic and there at…read moretimes but I'm usually in and out in under five minutes. It's a little hard to find, keep an eye out for the FedEx sign off airport road.

Please stay away from this company I ship 2 commercial fryers that cost me $5000 each and when I go…read moreto pick this fryers this was complete destroyed by negleyence I not really know how they handle to do this type of damage but are a piece of crap metals I be ask Michael shomer to pay for the damage and he be tell me for months we going to pay and going to pay and that never happen I going to take my case to small claim court and made this super irresponsible people's pay for my damages, please see my case and don't put in my shoos stay away away the far you could if you don't want to loose your merchandise

From the owner: Prompt Logistics is a Freight Logistics Company providing seamless integration with the most…read morereliable and cost-effective Freight Carriers throughout the United States and Canada. WE: Provide an instant comparison of freight quotes based on our relationship with the best Freight Carriers: FedEx, YRC Freight, UPS, XPO Logistics (formerly Conway Freight) and many more. YOU: Choose the best quote, place your order, and get back to business. Our dedicated team will arrange all shipping details allowing busy business owners to focus on their main mission -- running a business. Our online freight quote calculator is based on an innovative technology and our strong relationships with various Freight Carriers. Our clients love this time-saving product, which does all the comparison research for them, instantly, at the click of a button.

My family had a great experience here…read more It was very easy to have documents I e-mailed over printed out then notarized by the owner and e-mailed back to the intended recipients. They made the whole process very convenient.

Horrible for P.O. Box my mail is always opened and the owner just shrugs his shoulders I'm always…read moremissing mail and forget about trying to mail something out the lines are around the block with the PRIME community returning Amazon stuff! The staff is ok. But the owner lacks customer service!!!!

I had 2 documents that required a shipping label and an envelope. Federal stores in nj -1 in…read moreridgewood nj and the other one in Atlantic City. I called the robot answering machine . Try and ask it for a label, . I finally get a service representative that is hard to understand. The first address was wrong. Why is it so difficult to send a package? FedEx doesn't pick up from a persons house.

OUTRAGEOUS!!! This is the third review I have written in…read morealmost 10 yrs;but what happened to me was SO egregious that I must forewarn others, not only people who use this shipping method. but investors as well. On Thursday Dec.27th I had placed an order with a significant fee for next day delivery I had been informed that it would not be delivered until Monday ,Dec.31st, I agreed to this because the package contained cocktail dresses for my nieces wedding that evening .I checked all day and the site said it was out for delivery .A half hour before I had to leave for the wedding I called FedEx only to be told that it was not on any truck --- not scheduled for any delivery at all! When I told her that their website validated my version and how upset and disappointed I was; the FedEx representative HUNG UP on me! I have since discovered that most FedEx employees are independent operators---sub contractors. which really do not have a vested interest in a company that pays them; but in no way provides any benefits (med, dental, vacation.retirement ect) What a downfall from what was such a proficient shipping service to this pitiful shell of what was .Especially at this time of internet commerce!!! Consumers, providers and investors BEWARE!

UPS tracking said package was at the Lakewood site, I called their customer service number for help…read morewith the tracking and to see if pick up might be facilitated. The UPS call center number transferred me to a foreign call center which was zero assistance. They instead told me to contact UPS. When I said I dialed UPS they said they are just a call center and know nothing and can do nothing. They couldn't even answer questions about the tracking info on the website. Couldn't even go over to the Lakewood, Nj location to get questions answered as they won't even open till 1pm. UPS clearly does not care about customer service by having competent people available to answer questions during regular business hours. I called after 9am and there was no one to help.

The new driver for my route has a bug where the sun doesn't shine. If the dog doesn't bark did you…read moreeven properly knock? This is a direct signature required package and the driver has 0 cares. Theres no way to leave feedback for the location or the driver. The 800 number is foreign and fairly useless unless you get a supervisor. Also, the app doesn't update the arrival time based on driver location. So what are we supposed to do with those delivery windows? Insanity.

These guys are absolutely amazing. They totally did everything they possibly can to help out with…read moremy disabled mom!

This store is amazing. They are always helpful, always friendly and I am in and out of there in no…read moretime. Every store should operate like them!

literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.

These guys rock!!! They are amazing. They just moved my stuff from NYC to Seattle and they did it…read morebetter and faster than expected. Everything arrived in EXCELLENT condition. They went above and beyond. I JUST unpacked my crate with the paintings that prompted me to use them over a regular mover in the first place and I can't overstate how much care went into packing them. They went the extra mile. Even the guy who delivered the pallets to me in Seattle said he could tell true professionals prepared my shipment. I wish someone had written a review on Yelp! before I found them, it would have put my mind at ease but I really had nothing to worry about. They were quick. I found out I had to move across country 2 days before Thanksgiving! The guy who first took my call was polite and followed up several times to help make sure I could start moving ASAP after the holiday. Then the guys who picked up my stuff were true professionals. Watching them pack my stuff for transport to the warehouse was a thing of beauty. And they were just nice guys on top of it all. Then the guys dealing with my paperwork and the timing of my delivery were equally as nice. I had to store my stuff for a fuzzy amount of time because of problems nailing down a move-in date in Seattle. It was not a problem, even though it was the holiday. My move in date got moved up so they had to trigger my move a week or two early, and they timed it perfectly to the day! I could not move in until a Saturday, they had my stuff in Seattle by the first Monday after I was allowed in my apartment!! (They did this perfect timing miracle starting my shipment the Friday before Christmas and seeing it go across country during the New Years holiday!! They kept me in the loop. They were clear about the storage charges and even gave me a courtesy call before charging my card, even though I knew it was coming. If I ever move back east, I want these guys to take care of my move. Thank you!!!!! Thank you!!!!! Thank you!!!!!