After suffering from hip explosion disease I was patched up at Queens Main and sent to RHOP. Going…read moreto an in patient rehab that promises hours and hours of rehabilitation per day is spooky on paper, but RHOP is incredible and, as a matter of fact, they seem to have their heads screwed on better than some of the people at Queens. . .but that's for another review. . . RHOP was actually a great time, everyone you encounter is nice, the exercises are hard, but they have to be and I had a really good group of people with me too, like Ms. Helen who is 101 years old and her roommate Ms. Susie who used to DOOR DASH COFFEE to her room every morning, hahahaha. RHOP taught me everything I needed to know to survive at home during my long recovery period between a wheelchair and a walker and I use what they taught me daily. I am 100% sure I would not be as mobile as I am now this soon after surgery if I hadn't gone to them, in fact, some of what I was shown or learned there are integral to moving around. The only mark I have against them, the only warning. If you get to the point where you can venture out of your room and roll around the facility do not leave anything on your bed. On my first day out of my room I got a collared shirt from the gift shop which was then taken by the linen service provider by accident a few days later and I never saw it again. I was told this has also happened with cellphones. They will take the chance to do up your bed when you are not in it so make sure all of your stuff is put away, because whoever does the laundry just bags and tags everything wholesale. I hope I never have to go back here, but if I do it's going to be a good time.

Tuesday September 9, 2025 second time, coming here. Tuesday…read morespecial was Misoyaki Chicken and Beef Stew. I tried the Misoyaki Chicken with mashed potatoes and no vegetables. It was okay. Only 1 lady as the cashier and the food server too. She does a good job multitasking. Service is friendly and fast. I will try here again in the future.

Our family is deeply grateful for the exceptional care my grandpa received during his time at this…read morecare home. From the very beginning, the staff demonstrated a level of compassion, professionalism, and attentiveness that brought our family tremendous comfort, especially during such a sensitive chapter in our lives. My grandpa's room was always kept clean, organized, and comfortable. It gave our family peace of mind knowing he was in a safe, well-maintained environment where every detail mattered. The care team consistently checked in on him, ensured he was comfortable, and always communicated with us with patience and understanding. I want to give special recognition to Scott, the transporter, whose kindness consistently went above and beyond. He was always so helpful, patient, and respectful. Whether it was assisting with transportation or simply offering a friendly interaction, his support made a meaningful difference. Another person who deserves immense appreciation is Karen from the Business Office. She was a tremendous help to my grandmother throughout the entire experience. Karen was always kind, caring, and treating my grandma with genuine compassion. She made challenging days easier with her warmth and professionalism. Even though my grandpa has since passed away, we take comfort in knowing that during his time here, he received the best care possible. The staff's hard work, patience, and time did not go unnoticed and will always be remembered with appreciation. We wholeheartedly recommend this care home to any family seeking a supportive, compassionate, and well-run environment for their loved one. Thank you to everyone who played a part in caring for my grandpa.

My first impression walking in was that this was a facility with proper staffing and it would be a…read moresafe place. Especially since they have alot of elderly patients. Many people struggle with care and affordable facilities, unfortunately the result of that could come at a bigger cost. My dad was at Avalon for a few weeks for rehab, Well, needless to say my dad got scabies while he was there, a uti, an infection in his spine and an abscess in his hip when he was discharged from there the same day he ended up in the ER and diagnosed. We have papers to prove the timeline These infections are all contributing factors to why he cannot walk. Further more the Avalon social worker on site refused to give a patient assessment for my Dad prior to his departure . The reason we were given is "Because he is no longer going to be in their care as of Sunday" even tho we asked for the assessment way before Sunday while he was under their care while they were getting paid by insurance.. but once they heard the payments would end on Sunday they wouldn't do it. Well, the picture is clear it was because Avalon didn't want anyone to know his condition upon release because that was not his condition upon arrival. also. When I visited my dad I noticed he had lost more weight, 10Lbs quick in a week, we immediately took action and started sending him a meal everyday to ensure he was actually eating because although Avalon was providing food daily my dad wasn't eating all his food and his rehab nurse was so happy when I bought him food one day while He was doing rehab..this man literally had tears in his eyes that's how concerned this nurse was for my dad. we sent the food purely to ensure dad would eat his food (a shake and a fish sand which) his favorite meal... once a Day..... out of our own pockets. the result was the dietician called me up while I was at work upset that I sent my Dad food stating that they are feeding him, it's like these people are so caught up in their own egos and emotions that they don't even care about the people that are there who need help. Nobody said they weren't feeding him.. If you are an Avalon employee and you feel the need to withhold Help from someone in need because your emotions you should quit today. The job you signed up for is not for you. And if you are looking for a place for your loved one and this place was recommended take what I'm typing seriously. Not everyone there is selfish and willing to put people at risk because of their own personal issues.. I'm sure Avalon has some great people there, some of the nurses and aides were very professional and I could clearly see they had compassion and empathy for the people they are there to serve... but the few that hide in offices like for Example sign on door that says "Social worker" her name is Harlene. Maybe find a job where your I don't care about what's right I care about how I feel" doesn't affect someone who has done nothing to you and needs help and can't help themselves because their disabled. Lastly, on his 2nd to the last day there I walked in to urine on the floor, and my dad hungry. If you have time to call People up about stupid things make sure their rooms are cleaned and they are fed first. After all this was said and done I then got word from a friend of mine that her mother was there and it was not good for her either. Pls do better. Again this is not a reflection of the entire staff I'm sure Avalon has some Great people there but some need to be removed.

The Care Center of Honolulu has taken care of my husband twice within the last six months, and both…read moretimes he has thrived due the excellent care and staff. The second time his stay was longer and he gained his strength back better than the first stay. I know the quality of his care was da best and helped him get stronger daily. I specifically requested The Care Center of Honolulu over other skilled nursing facility for it's excellent care, compassion, and supportive staff (PT, OT, Nurses/Aids and Dietary, and Administrative personnel). The admissions staff - Mike and Lynn are a Blessing since they accepted my husband into this facility in a timely manner when my time at Queens Hospital discharge was approaching. Mike and Lynn assured me that the transition will be smooth and my husband will be taken care of. And he sure was, settled in his room with the great nursing staff of the 2nd. floor. Mike and Lynn made sure that I was mentally happy as well since transitioning from Queens Hospital to Care Center of Honolulu was quite stressful. Mike also called me on a Sunday to inquire how I was coping with the transition and to schedule the orientation to meet the staff that would be taking care of my husband while at Care Center of Honolulu. Thank you Mike and Lynn and please be assured that if I need skilled nursing services, you are on the top of the list. Thank you again for your support and help on the recovering of my husband Words cannot express how grateful and Blessed I am to have the PT and OT Staff take care of my husband. The Staff has been so caring, supportive, and the outstanding quality of care, and always so professional as well as caring for his needs as well as my needs as a caregiver. The PT and OT staff always kept me abreast of his progress and always assured me he was progressing well. I know that his progress at the care facility as a resident was due to the hard work that the Staff has invested in him. The support of Stacy, Kevin, Tasha and I'm sorry I don't have all of their names , I am forever grateful. You all are my angels, and I thank God for your help. I cannot say or praise the nurses/aides/ enough on the 2nd floor who were so supportive, caring, administered excellent quality of care, and always willing to help me when I needed assistance with my husband while I was visiting. The nurses/aides answered my questions with so much respect and care. They followed up with me on my questions and obtained the answers if needed. Their dedication to my husband and willingness to help him eased my mind everyday. They answered all of my questions, and assured me that my husband was improving and contented while he was staying at the Care Center of Honolulu. The nurses/aides are such a Blessing, and I wanted to thank each and everyone of them for the care they provided to my husband as well as other residents, their professionalism, dedication to all that need care at the facility. The nurses/aides are: Ester, Rousell, Venus, Patrick (always made sure my husband had his TV on UH sports and taken back to him room in a timely manner for bed), Mack, Marlene, Rochelle, Sarah, Doreen, Abie, and Justin. If if left anyone out, thank you so much from the bottom of my heart. I am grateful to all of you for caring for my husband. You are a Blessing to us. Thank you for all you do for the patients at The Care Center of Honolulu. Thank you to Dr. Bruce Tamura as well...always willing to call me and discuss the progress of my husband. He called me to give me updated progress of his health and the health issues that he encountered. Also, suggested a healthy diet that would benefit him and his health challenges. I am thankful for his knowledge and guidance in my husbands health. The Dietary staff was go gracious to me and always assisted me when I asked for milk whenever I visited. The Staff never questioned me or hesitated on my request. The milk was used for his snack which was avocado and milk. This snack made him happy as well as I shared this special snack time with him. I am grateful for their hospitality and making my husband happy with his milk and avocado. The maintenance staff was very helpful and attentive to ensuring that my husbands TV was working when he had to transfer to another room. Their help with the remote control/tv installation made him happy since he could watch his TV shows. Thank you for your help. Thank you also to Zeny on always keeping me posted on my husband's participation on activities. I truly believe that socialization and activities are also medicine and help to stimulate his well being. The receptionist were also so helpful and friendly and always greeted me with a smile. They are the greeters of The Care Center of Honolulu. Thank you The Care Center of Honolulu--I will always be grateful for your rehabilitation on my husband and giving him strength to carry on living his life. God Bless this facility an it's workers.

My wife received respiratory care at The Care Center of Honolulu for about 5 months. The doctors…read moreand staff were very professional, personal and caring towards patients and family. They designed the environment to provide nursing and recovery care in a very home-like environment. They were eager to support my wife's recovery in every way they could. They have my highest recommendation and deepest appreciation.

Exceptional care. I have been in recovery for 15 years and am visiting Hawaii and my stay got…read moreextended so I had to reach out and guest dose here. They were awesome.

Amazing. Everyone was so nice and took care of all my needs!…read more I would definitely recommend this place to all in need of their specialized care!

My father was recently hospitalized and then needed to go to short term rehab to get stronger prior…read moreto coming home. He ended up at short-term rehab at Hale Ola Kino. The location was convenient. He was here approximately two weeks. The main reason to going to short-term rehab is if they need more physical therapy and occupational therapy to get stronger to be independent. Sometimes they no longer need to be in the hospital, but may be a fall risk so going to short-term rehab is a good idea. Overall, I think he had a good experience. He did receive PT and OT on most days. I believe it's six days a week. First they started him with a walker, then a cane, and then did trial him on no assist device. I also asked them to make sure he could navigate stairs. He told me the food was pretty good. Staff was attentive. Physical therapist and occupational therapist were personable and provided good therapy. Would definitely recommend this place for short-term rehab.

We have used this facility for elderly family members and friends (for various medical conditions)…read moreover the past few years for their rehabilitation services. Most of the staff have worked here for years and they are a wonderful group of caring and attentive people. I observe them working cohesively together as a team. The RNs in charge get to know each patient personally as well as their conditions, treatments and goals. As a Registered Nurse, I am satisfied and pleased with the care and rehab provided at Hale Ola Kino.

Transferred from Kaiser Hospital over to Hale Nani for intense OT and PT. Kevin the transporter/…read more driver was absolutely friendly and helpful (5 stars). He warned me of the bumps on the road and any sudden stops-for my safety and comfort. I checked in and was not very impressed by the surroundings ( its not the Hilton or Ritz). The place had a 1970's-80's outer island motel feel- sort of like a low budget vintage vibe. Rehab wing is on the 3rd floor. 2 star The headboard of the bed was termite eaten, hallway littered with plastic rubbish bins and plastic storage drawers. Just very low budget but functional sort of ghetto feel. The scale they put me on could hold a wheel chair and we got weighed together/ handle of scale was broken and hanging awkwardly. Little things like that need fixing or replacing but is never repaired is questionable. 2 star Every bed had a 14 inch personal tv monitor that was connected to the wall hung on a heavy duty hinged armature- that's great. First night I was there the service was out due to high winds. TIP: Download movies onto your IPAD from NETFLIX or AMAZON Prime. Lucky I was prepared but my poor roommate was bored silly. Internet went down 3 out of the 7 days I was there. 2 star The rooms are not private and shared with 1 other person-fortunately my roommate was considerate and we got along well 5 stars. First day I was having a consultation with PT, a lady suddenly took a big dump in my doorway. WTH, therapist quickly closed the curtain. The whole room smelled of feces and the aid wiped it up. That lady took a shower after finishing her dump and went back next door. My roommate said many different people are using our bathroom but she is not sure why? Aid Michelle said the lady nest door is too big to fit her shower and comes over to use ours. OK 1, 2, or 3x but everyday? I do not know her and its unsanitary. They have a big shower down the hall and why is she showering in my room?2nd day same lady is using my toilet again "ugh, ummm, haw, hoo..." all these grunting noises while she is dropping missiles. Told myself to GTFO and ran away into the "dayroom". Waited for her to finish showering and vacate before I could use my room again. Roommate not so fortunate-bedridden and nowhere to go. 0 stars Near the end of my stay here ,there was a theft that happened to one of the residence. That made me question the safety and privacy of this complex. Was supposed to stay longer but didnt feel 100% safe. Was it a nurses aid or a visitor scoping out everything? Hmmmm...Any security cameras to do an investigation? 1 star My nurse was "JAY" friendly, intelligent, kind, and had a sense of humor. 5 stars Nurses aid "Army", "Romano" and "Ikaika" very compassionate and caring aids. 5 stars Dietician "Lauren" made my stay so much better by tweaking the meal plan options and snacks to meet my needs. 5 stars food 3.5 star Doctor Kramer -kind caring saw him twice during my 7 day stay- 5 stars. The physical /occupational therapist: Kevin, Katie, Kim and John are all 5 stars. Kevin asked me how is everything so far? I said the accommodation is low quality but the people are high quality and I rather have it that way than the other way around. Joined the daily activities schedule everyday to keep from going bonkers: 5am Brush teeth/TV news 7am breakfast 9am OT 11am music circle 12pm lunch 130pm Bingo 230 pm crafting or karaoke 330 PT 5pm dinner 630pm Bingo or Keno 7pm snack shower/brush teeth 8pm off to "beddy by" My ideal daily routine -woke early and slept early PT and OT 3 hours a day for 7 days a week. Yes I can say working hard really did pay off100%. Still could speak and had an opinion without being a Karen- ask nicely say PLEASE and THANK YOU will get you far here. Can see if English is your second language or perhaps you dont even have a voice a person may not have there wishes met or receive less than the best care here. Honorable mention: Coral/Jasmine the activities coordinator made my stay really fun. Working dogs paid us a visit and we had a live performance/ concert in the cafeteria-5 stars Music circle scared me straight. Most of the people who participated were catatonic with their fists in a ball. When I saw that you can be darn sure I worked my hand to do stretches -scared me into working all the OT exercises! Thank You Kevin over at Kaiser Moanalua PT team to referring my case to Hale Nani. Did not know this world existed and that opened my eyes. If your mom, dad or relative is in Hale Nani- please be a voice for them to get them the best care to make them comfortable while they are there. Overall a great eye opening experience!

Please beware and never send any loved ones to this place!!! We lost our father because he…read moreaspirated when we had told the care staff at Hale Nani to be extra careful on feeding through the feeding tube to prevent aspirating. Instead we were called in the evening that he had passed. Cause of death--aspiration!!! It is a drab and depressing place and unfortunately he was placed there from Queen's since St. Francis was full.

Efficiency and reliability of the company service to customers are the main factors behind this…read morecompany's success... all islands employees are so passionate about caregiving services business and maintaining their excellent customer service is the major reason why customers loves them the most !!! I love ISNR and I love what they do- saving lives and being able to make a difference!!!

So far NOT SO BAD. I CANT SAY THEYRE TERRIBLE BUT I CANT SAY THEYRE AWESOME EITHER! So... until…read moreCOVID IS OVER & RESTRICTIONS ARE LIFTED, I'll have to stick with a 2/3 for now. SORRY GUYS!! I know my mom can & will be a bit difficult to handle at some point, but still... this is the career you folks chose and so I say... "DO YOUR DAMN JOB & LOVE IT!! IF NOT, CHANGE CAREERS!!" AHAHA!! Kidding... no but SERIOUS... if you're not one to be patient with these kupunas or sickly folks, then you shouldn't work here. Because these people really need a lot of LOVE, ATTENTION & MOST OF ALL... PATIENCE. A LOT OF PATIENCE LET ME TELL YOU...‍ Yeah... a bit cold but I've had encountered issues prior to her coming here and I'm very concerned if she's being well cared for. Especially because there are NO VISITORS ALLOWED UNLESS ITS DIRE NEEDS OR CIRCUMSTANCES ALLOW PERMISSION FOR A FAMILY MEMBER TO VISIT. BASICALLY SAYING... IF THEYRE DYING OR WILL DIE SOON, THEN THEYLL ALLOW A FAMILY MEMBER TO VISIT DURING THIS TIME. STUPID COVID!!! On the other hand, I AM VERY TRULY GRATEFUL FOR EVERYTHING EACH ONE OF YOU EMPLOYEES, VOLUNTEERS, ADMIN DO FOR OUR LOVED ONES & I PROMISE TO CHANGE MY RATING ONCE I GET INSIDE AND SEE THE WHOLE FACILITY IN PERSON SO THAT IT CAN BE A 5 STAR REVIEW. BUT... I hope this review isn't offensive, it's really just a quick thought of what I had based on what we're allowed to get @ this time. Okie dokes! Thanks guys!! MUCH ALOHA & STAY SAFE! UPDATE REVIEW... So far mom likes it here. Not really much to complain about & they have mom up and about everyday like clockwork. Which is really nice to hear. We got her mobile chair delivered & this makes her therapy much easier. It gives her independence and builds strength again. I haven't had much of an issue with her care there just yet, so I can say... it's 3 stars so far. . 4 would be a visit into the facility and 5 would be super excellent feedback from my mom ONCE COVID restrictions are lifted. So there's that. And the fact they allowed us to drop off some signs and flowers and balloons and snacks for her and staff there. Haven't really made it out there in a while. Money has been a bit of an issue for now and so we're trying to get things back in order & home. Once all that's taken cared off, we should making frequent visits. But planning a surprise visit soon. Other than that, staff was very kind, helpful & cooperative when I met them they the glass door. They had nothing but kind words to say about mommy. Oh and they're super cute too because they have BINGO NIGHTS, MOVIE NIGHTS, KARAOKE NIGHTS & SO MICH ACTIVITIES FOR THE PATIENTS... they have a lot of activities to keep them busy. So they're not bored at all. That's the one thing I know for sure! Because they gave away the bookmarks that we dropped off as prizes and the patients were super happy because there was enough for EVERYONE. Everyone WON! Hehehe....

If you plan on applying to get quest plan on waiting there for hours... I mean literally bring a…read morebook or your smartphone to kill time because you will wait to register all your information to the guys here. Place looks like a dump. You pick a number and hope someone before you will leave so you can estimate when your turn will be next. Awesome part they have Costco down the street so you are in a real treat eat lunch before you sit here for a few hours. :) my sister and I walked in there there had to be 30 people a head of us we were there for a good 2 hours. I asked the security guard if I can come back before 3 pm.. But she said something about the time when the elevator locks up and won't let us come back. We ended up starving ourselves but were able to get quest in the end.

I cant give them 5 stars but i appreciate the fact that they approved me in a heart beat the 3rd…read moretime around, Thank you for your help and quick approval.

I can genuinely and wholeheartedly say that the owners, physical therapists, PTAs, billing team,…read morefront desk staff -- heck, even the volunteers -- at Jaco Rehab truly have the patient's best interest at heart. Every single person there is supportive, compassionate, and deeply committed to helping people heal. This is a demanding profession, and you can feel that they chose it because they truly care. Every workplace likes to call themselves a "family," but the team at Jaco Rehab really is an Ohana. They work together like a well-oiled machine, and the result is patients who not only get back on their feet, but leave empowered -- armed with the knowledge and education to care for themselves long after discharge. Their saying is "movement is medicine," and they absolutely embody it.

If you're going to Jaco, here are two questions you should ask before you start:…read more 1. "Will I have the same personal trainer each session?" That's a reasonable expectation. A consistent PT can track your progress, understand your limitations, and adjust your program the way true one-on-one training should. 2. When they ask, "Have you been doing your exercises?" Respond with: "Did you review my data and history before this session?" My experience was being passed between multiple trainers. Without getting into the weeds, no one consistently reviewed my charts before sessions. That matters. Without context, it's impossible to ask the right questions or receive targeted guidance. Each session, I was measured and data was recorded--but no one explained what it meant. I was never told how I was progressing, especially regarding range of motion or outcomes. Jaco uses a high-tech system that allows them to charge a $50 cancellation fee within 24 hours, yet trainers weren't consistently inputting or reviewing data to deliver informed sessions. At one point, the lead PT had to step in mid-session to guide the trainer I was working with on what I should actually be doing. After two months of this, I canceled my sessions and am now looking for another PT provider.