This store is kind of like playing the lottery. Sometimes you walk in and find a "Jackpot" multiple…read morepairs in the right size. Unfortunately most of the time I walk in and walk out disappointed. Part of my problem is that I have a hard time spending more than $75 on a pair of sneakers. This usually leaves my options pretty slim since I usually shop at discount stores. Today I didn't see any New Balance or Asics that caught my eye. I would have gotten a pair of those new Sketchers "step in" shoes, but I didn't see any on display. Guess I will need to search harder....or open my wallet up a little wider lol

I was leaving the store and an employee apparently said "have a nice day!" as I was walking out. I…read moredidn't catch that they were talking to me at first, considering they were helping customers in front of them. I reopened the door to get my son, and I heard her say "or not." In a loud, rude and sarcastic manner. I apologized to her for not hearing her, and of course she ignored that. What rude behavior not only to myself but to the customers who she was checking out at the check stand. I won't be back. Managers: maybe give your workers more training in customer service and stop training them to shout down everyone who walks in and out of the store.

This location is up and running and has a great selection of all the major brands. Even found Ryka…read morehere! Found most of the shoes I was wanting to try on, but their prices are steep compared to others. The place was clean and organized, and no boxes laying on the floor.

I dropped by to donate my shoes because if you donate a pair (a week) you can get a $10 coupon and…read moreyou can use it to buy anything at the store- even the sale/clearance section. The lady asked for my phone number but realized I didn't register it by number. She asked an alternative (email) and kindly helped me out. It was simple and she did most of the work :) I should've asked if there's an expiration date for this $10 deal but you only have until August 31,2021 to get your $10 coupon! *UPDATE: to see when the coupon expires, you go to your account and it tells you. You have about 2 months to before it expires.

I was stressed but Ruby helped me find the right pairs! Overall great store and shoe buying…read moreexperience!

Great local shoe store. Very knowledgeable and personalized service. Would definitely recommend!read more

My keen boots failed so I wrote Keen and they pretty much said. Out of 30 warranty to bad. I took…read morethem to Gimre's and showed them the sole was coming off. They made it RIGHT! I have been buying from them since 1974..thank you Gimre's

We visited Gimre's as we were excited to see a Gimre's' on our recent visit to Astoria. We have…read morevisited the Gimre's in Hillsboro and are always made to feel welcome. My friend is a customer there. This was the opposite at this store. After being passed off to the manager by a sales associate, she asked us if "we were there to buy shoes". Is this store a front for something else? What did she think we were in there for? I felt like we had to apologize for walking into the store. We were made to feel as if we were bothering them. Perhaps the employees could be taught to act happy or glad that we walked in. Perhaps they could engage in friendly conversation with customers. Suggest something! This could and should start with the manager. Who knows, with a little different attitude by these store employees, we might have bought something in this store. I do not recommend this shoe store in Astoria.

First time at a Famous Footwear and I was impressed by the variety of top name brands represented…read more They had all the usual suspects - Nike, Sketchers, Birkenstock, Adidas, Clarks, Mia, Fry, Crocs, New Balance, Brooks, Havana, Madden Girl - and a decent selection in each. I was here for the Sketchers and they have a larger selection than most department stores. I have to try on shoes because I need arch support and a wide toe bed, so ordering online isn't an option unless I am ordering a repeat of an existing shoe. Spent a good 45 minutes going up and down the aisles, trying on shoes, putting them back. It was a bit exhausting since this is a do it yourself shopping experience and I felt badly leaving a dozen boxes of shoes on the bench. Wish I had left a popcorn trail cause I spent so much time trying to put them back or find them to try a different size! It's a bit overwhelming. Left with a pair of black slip on Sketcher sandals and AdidasCloud sneakers in baby blue, a total random purchase, after checking online to make sure the prices were the best. I highly recommend doing this as some of the models I could buy through Amazon or Zappos for less. Was very happy with my purchases and have since been to other Famous Footwear locations.

Well I was "planning" on getting a new pair of shoes this evening. I have been walking about 9…read moremiles a day and combining that with having worn at work for a little over a year, they were a little past worn down. I drove over from Lake Oswego after my shift and was bummed to discover that they closed @ 7pm...I had about 30 minutes to look around. I tried a couple pairs of the Sketchers slip on walking shoes. No matter how hard I try, I just can't like 'em. The 10 1/2 (actual size) feel like my feet are swimming in them and the 10 feel like my feet are being strangled. After a bit I realized i really don't need another pair after all. I have a pair of Altra hiking shoes and they would suffice for walking. So I guess I didn't actually need what i thought I did...imagine that.

Awesome salesperson and let me return a pair of boots when they didn't work for my specific line of…read morework. Thanks!

30 days ago I bought my first pair of Red Wing shoes. I avoided them for years hearing the rumors…read moreabout how difficult they were to break in. I am glad I finally went in and tried their shoes for myself. They have an Amazing 30 day money back guarantee no questions asked policy. It truly is exactly as advertised; I brought my first pair back after 14 days and traded for a different pair. I did not even have my receipt! Their customer service is second to none! I walked in and was greeted immediately. The staff was knowledgeable and the shoe section is big enough to have something for everyone while also not being too large either. They, also, have shoe fitting technology to help narrow down which shoes you might fit the best. All in all I have been extremely happy with my Red Wing shoes. I walk an average of 25 miles per week in them and stand 8 hours on concrete.

Love this store and the sales staff are so nice and helpful. This gives me the nostalgia of an old…read moretime shoe store with the metal shoe size measure. I will buy all my shoes here going forward.

The service was incredible! I'm so glad we stopped in. There was a great selection and the sales…read moreassociate was very skilled in assessing both the needs of the customer in terms of what the shoe is being used for and the needs of the feet. He swiftly assessed what style made my foot most comfortable and was able to guide me towards the perfect shoe for how much walking I wanted to do. (He was also really honest and upfront about which shoes I tried on that would not hold up to the walking I have planned.) The prices seem competitive and he was very patient and kind as I tried on many pairs. All and all a really positive shoe buying experience. Would definitely come back again.

Customer service was outstanding . I ended going to the famous footwear at the beach and didn't get…read morewhat I was looking for . I decided to go to the one by my house and the manager apologized for the service I received and looked up the shoes I was looking for and ordered them for me. When they didn't work out the staff was very accommodating at returning the item and helping me find something that would work

Went there last week and while looking around the assistant manager was yelling across the room to…read morethe other employee "did you get your covid test today!?" "You did? Good just waiting for the results!?" Kinda not something you should be yelling across the room?