I would give zero if I could. ( BTW, I have sold P&C insurance and their practices are not the…read morenorm. ) My son has called this place multiple times to cancel his insurance. Each time they give a different reason for not canceling. First he had to fill out a form ( in all of my years with dealing with insurance I have never had to fill out a form. But he did and sent it in and they say they never received it. Then they changed their tune and said well if you send us proof that you have other insurance then we will cancel it. Regardless if he procured other insurance they do not need to have proof to cancel. So I called and complained and they gave me the same runaround. Now I believe Kent Insurance has a few offices so I don't know if this is the case for all Kent Insurance but this office does not have integrity.

From the owner: Kent Insurance specializes getting you the best insurance rates for all you Home, Auto, PWC,…read moreCommercial, RV, and Motorcycle needs! Let us try and match or beat your current insurance!

Have been with this agency for over 20 years and have always had good service. My most recent…read morecontact was with Dawn in trying to find more affordable yet good coverage. Dawn was great to work with. She patiently spent time working the numbers and going through different options to satisfy my needs. All in all great customer service!

Dan Liberatore and his employees are the best! They help in any way that they can. I had to file…read morea claim for a bathroom leak between walls and they helped even though it was out of their hands. This is the best insurance company around, for price and customer service. I highly advise anyone to give them a call and change insurances. Best move you will make.

T Blackwell Insurance is not a captive agent. They can write auto and property coverage from many…read moreinsurance providers. They give great service and competitive pricing. Also love their give back to their community!

I've used T Blackwell for three years. My very first interaction was good but it has gone done…read morehill ever since. Agents say they are going to call you back on a certain date but never do. You have to keep calling back to follow up. I will be looking for another Broker. Update: Found a more responsive broker and my insurance significantly reduced for the same coverage.

This agency is a wonderful agency to work with. They are very knowledgeable and professional. They…read morerepresent many companies so they have options. They do personal insurance as well as business insurance. The commercial lady is so nice and easy to deal with. The entire staff make buying insurance actually a nice experience. Thank you VIP for saving me time & money!

Horrible agency and even worse client experience. Agent and Manager Matt Smock underinsured our…read morehome with the highest paying commission policy with Travelers leaving off water damage. When we changed agents, the agency then tried to refuse the agent change request. They fought every policy change we made He also underinsured our daughters automobile insurance and knowingly and also placed her in a high commission policy then lied to protect his interests when she needed the full coverage due to an accident and found she had none. Lesson learned for all. Trust the agent who looks out for your best interest not his wallet.

Diane is the absolute best. I called my agent about a recent accident I was in and she is extremely…read morehelpful in making sure I was satisfied with the process and even went out of her way calling different shops and helping me understand what I was hearing. Not only that, she knows what she's talking about when it comes to car modifications and takes the job a lot more personal than I would love thought.

I have had very good service from Rick's agency. They are helpful and friendly. I haven't had any…read moreclaims, but I know I can count on Rick if I need him.

Tracey and her staff are knowledgable, friendly, professional, and always take the time to make…read moresure your insurance needs are met at the best price possible. I've been a customer for six years and have never regretted moving my insurance away from USAA.

I just wanted to thank Mr Rodriguez for taking the time to educate me on my options regarding…read morecoverage and finding me the best rate. He saved me quite a bit of money and it is so appreciated. His patience and diligence are two traits I don't see very often. I'm so glad that I found his agency and will be sure to refer my friends and family to him as well!

Geico in San Antonio really helped me out. Found a great policy for my both my cars my kids, my…read moreboat and my RV.

Irritating when a company in a competitive industry exhibits such monopolostic behavior. I called…read moreto get my auto pay pushed back two days so I could make certain that funds were available to pay my premium. Representative told me it was too late to make the change even though premium is not due till tomorrow. He further told me that if the payment bounces, I will be charged $20.00 more. I hope to change auto insurance to a more customer-friendly company. This one seem most concerned for itself, not bill-paying customers.