We live in Austin and we're buying a new home and we turn to Steve and Melissa at New Horizon…read moreMortgage San Antonio. All I can say is Fantastic! Ours was not a simple New home purchase: we had multiple investment properties, had just bought another investment property and we're selling our home. His relationship with the underwriters allowed him to give us assurance he could sort it out: within 30 days we just closed on our new home. ! Melissa was wonderful with the details and communication. Very professional. Steve is quite a genuine character! He's very focused, down to earth, very sharp & huge experience. I'm recommending him to all my friends. And he worked out loan on Christmas Eve to ensure it closed on Dec 29th smoothly. Oh ! And the best rates and no games with fees and points. 5 stars

Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

I changed banks after a certain bank started to charge me for using my money, they started adding a…read moremonthly fee. I bank at RBFCU now. Wonderful, courteous staff. This was the first time I was at this branch. The lady at the front, don't know her title, she assists people with question and banking needs excluding transactions). She assisted me with getting a debit card as my branch now uses the money machine to contact a drive through teller and seems that a debit card is needed. She was on the phone when I walked in. She acknowledged me to let me know she realized I was waiting. When she got off the phone she apologized for the wait, very professional. Afterwards went to the teller for a transaction. He was very helpful for questions I had. It's nice to know RBFCU is consistently professional at all branches

I'm a member and I needed to get some important documents notarised. Gabriella was very helpful in…read moredetailing what I needed and assisted me through the process. The visit was efficient and quick, which I very much appreciated. Please give her a raise! She's excellent.

This location in The Quarry replaces the location that was on Austin Hwy near WalMart…read more It was a smart move because this location is more accessible and closer to the center of town. I love the open and fresh interior design and same helpful and welcoming attitude of the employees. There was a steady stream of customers and they all seemed as happy I was to be Navy customers. Great job Navy FCU!

The worst mobile app in Banking history. A check deposited on the mobile app Friday afternoon won't…read moreeven show partial deposits until Tuesday MAYBE. Prepare for less than a handful of locations to serve the entire San Antonio area, an unreliable App, and locations half a city apart. Best bank elsewhere.

Recently, I went through a horrific month-long experience that involved the online theft of 15k…read morefrom my account at a big name credit union. I raced to get my savings out of there and offline. Also, I looked for a bank that I could use solely for online direct deposit and paying bills. Firstmark, come to find out, had been waiting on me for 90 years. I was completely out in left field when it comes to knowing about one of the top credit unions in San Antonio, if not the state. You genuinely feel like part of the family. Even if you're 90 years late. Love Firstmark! (in the end, I did thankfully receive funds back).

I have been banking here since I started my savings account when I was 4 yrs old. Thirty five years…read morelater I am leaving because this place went from being a credit union with people you can trust to being an automated machine filled with idiots who can't spell their own name. Just waiting the uncanny number info days it will take for them to process my last payment transfer, but have since moved to Wells Fargo and am much happier there.

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

John and the entire staff were absolutely amazing at helping my family get into the home we dreamed…read moreof. I'm so thankful for all the assistance they gave us as this was a very new experience for our family. They were professional and took the time to explain things to us that was easy to understand. Highly recommend!

We closed on our home in April when other lenders were offering rates in the high 6's and 7's. We…read moreclosed with a rate in the 5s and Cory and Belinda were extremely helpful. They helped us navigate our situation and made sure we made it across the finish line!! 5 Star customer service! 5 Stars for their pricing! 5 Stars for their determination in making sure we closed with the best possible deal!

Vince and his team were helpful,honest,invaluable to my refinance of my home. He took me step by…read morestep by through the process and answered every question ( I had lots of them). He was so patient and kind. Would definitely refer him to anyone I know!! Thank you again!!!

Michele and her team were amazing! She really cared about what our family needed as well as what…read morewe wanted. They made a very important, overwhelming and confusing process a breeze. They kept us informed and were very diligent in communicating with us through any platform necessary (I.e. email, text, phone calls, etc.). I would definitely use her and her team again and I would recommend them to anyone in need of a mortgage team that cares about you and your family.

I've been working with Dani Rudd at Legacy Mutual for years now. Dani and the team at Legacy Mutual…read moreMortgage are a fantastic team. They pride themselves in always following up, being courteous, always responding and walking clients every step of the way. If you are a buyer, I highly recommend working with this team and if you are a Realtor I just want to say it would be hard to find anyone else to help you through difficult transactions the way that Dani and the team at Legacy Mutual Mortgage do. Five stars!

My fiancé and myself was not getting a great impression with Legacy. They started off good but…read moremade it difficult to communicate after being preapproved. Waste of an inquiry on my credit report . I feel every situation we had we were getting neglected or pushed away for other priorities. We did everything they asked and got treated poorly. The idea of us chasing is not great for this timing in this industry. Will not recommend to any other future home buyers