Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

My wife and I had recently decided it was time to move on from our old home and buy a new house…read more After searching for about two months we finally found our new place! The next part of the process was to get a loan to finance the purchase. Since I had a fantastic experience with New Horizon Mortgage on the refinance of my prior home loan, we decided to utilize them again. Once again, they did not disappoint! Steve and Melissa made the process really easy for us and answered any questions that came up! Steve even promised to keep an eye out for us when mortgage rates drop so we can look to refinance. Awesome service and professionalism! It is no wonder they have been in business for over 27 years!!

I changed banks after a certain bank started to charge me for using my money, they started adding a…read moremonthly fee. I bank at RBFCU now. Wonderful, courteous staff. This was the first time I was at this branch. The lady at the front, don't know her title, she assists people with question and banking needs excluding transactions). She assisted me with getting a debit card as my branch now uses the money machine to contact a drive through teller and seems that a debit card is needed. She was on the phone when I walked in. She acknowledged me to let me know she realized I was waiting. When she got off the phone she apologized for the wait, very professional. Afterwards went to the teller for a transaction. He was very helpful for questions I had. It's nice to know RBFCU is consistently professional at all branches

I'm a member and I needed to get some important documents notarised. Gabriella was very helpful in…read moredetailing what I needed and assisted me through the process. The visit was efficient and quick, which I very much appreciated. Please give her a raise! She's excellent.

The worst mobile app in Banking history. A check deposited on the mobile app Friday afternoon won't…read moreeven show partial deposits until Tuesday MAYBE. Prepare for less than a handful of locations to serve the entire San Antonio area, an unreliable App, and locations half a city apart. Best bank elsewhere.

This location in The Quarry replaces the location that was on Austin Hwy near WalMart…read more It was a smart move because this location is more accessible and closer to the center of town. I love the open and fresh interior design and same helpful and welcoming attitude of the employees. There was a steady stream of customers and they all seemed as happy I was to be Navy customers. Great job Navy FCU!

Recently, I went through a horrific month-long experience that involved the online theft of 15k…read morefrom my account at a big name credit union. I raced to get my savings out of there and offline. Also, I looked for a bank that I could use solely for online direct deposit and paying bills. Firstmark, come to find out, had been waiting on me for 90 years. I was completely out in left field when it comes to knowing about one of the top credit unions in San Antonio, if not the state. You genuinely feel like part of the family. Even if you're 90 years late. Love Firstmark! (in the end, I did thankfully receive funds back).

I have been banking here since I started my savings account when I was 4 yrs old. Thirty five years…read morelater I am leaving because this place went from being a credit union with people you can trust to being an automated machine filled with idiots who can't spell their own name. Just waiting the uncanny number info days it will take for them to process my last payment transfer, but have since moved to Wells Fargo and am much happier there.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

John and the entire staff were absolutely amazing at helping my family get into the home we dreamed…read moreof. I'm so thankful for all the assistance they gave us as this was a very new experience for our family. They were professional and took the time to explain things to us that was easy to understand. Highly recommend!

We closed on our home in April when other lenders were offering rates in the high 6's and 7's. We…read moreclosed with a rate in the 5s and Cory and Belinda were extremely helpful. They helped us navigate our situation and made sure we made it across the finish line!! 5 Star customer service! 5 Stars for their pricing! 5 Stars for their determination in making sure we closed with the best possible deal!

Vince and his team were helpful,honest,invaluable to my refinance of my home. He took me step by…read morestep by through the process and answered every question ( I had lots of them). He was so patient and kind. Would definitely refer him to anyone I know!! Thank you again!!!

If you are looking to buy a home, you will be doing yourself a HUGE disservice by not working with…read morethe Chacon team at Sente Mortgage. Here are a few reasons why: · TRUST - Vince and his team truly care about their customers and I have never trusted someone I've worked with to look out for my best interest more than I did with the Chacon team. Their work expands much further than "just trying to get a paycheck" and they consider their business a platform to serve others. They are genuinely good people and it was so nice to know that I'm not being "sold" or being given recommendations that aren't the best for me. If you want someone who will look out for you in this incredibly confusing process, look no further. · RESPONSIVENESS - The Chacon team never took more than a few minutes to get back to me with answers to my questions. Furthermore, they would proactively provide answers to questions that I didn't even know I had! There was never a moment where I felt left in the dark, or uneducated on what I was getting myself into. This is such a massive investment and it was so nice to work with someone who helped us understand each and every step. · CUSTOMER SERVICE - Everyone on the team was so pleasant and kind throughout every step. They truly do put their clients first and were incredibly patient with the endless questions that I had throughout the process. In summary, if you are buying a home and want to work with a Lender that will genuinely take care of you, look no further than the Chacon team and Sente Mortgage.

My fiancé and myself was not getting a great impression with Legacy. They started off good but…read moremade it difficult to communicate after being preapproved. Waste of an inquiry on my credit report . I feel every situation we had we were getting neglected or pushed away for other priorities. We did everything they asked and got treated poorly. The idea of us chasing is not great for this timing in this industry. Will not recommend to any other future home buyers

I've been working with Dani Rudd at Legacy Mutual for years now. Dani and the team at Legacy Mutual…read moreMortgage are a fantastic team. They pride themselves in always following up, being courteous, always responding and walking clients every step of the way. If you are a buyer, I highly recommend working with this team and if you are a Realtor I just want to say it would be hard to find anyone else to help you through difficult transactions the way that Dani and the team at Legacy Mutual Mortgage do. Five stars!