They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

Not the greatest. Expensive and told me what I already knew. Would not go with them againread more

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

I had planned several weeks in advance with a different contractor to remove and replace some…read moredoors. I even traveled from out of town and blocked off several days to ensure the work could be done. Unfortunately, just a week before I was scheduled to arrive, the contractor ghosted me. With nowhere else to turn, we reached out to Alan on short notice--and he didn't just come through, he has blown us away at every turn. His professionalism, customer service, and attention to detail are truly rare. He even made a second trip to finish the work and did so pleasantly and without complaint. He turned a stressful situation into a smooth and successful project, and we couldn't be more grateful. This type of service is truly appreciated. We will definitely be using Alan going forward and you should too.

Had to get a 2nd opinion on a leak from the upstairs bathroom. I'm glad we did or else we would…read morehave been taken advantage of by another company. Austin was attentive to our concern and immediately assured us that this problem can be remedied. Had his equipments set up the following day and sprayed biocide to kill any mold that may have formed and to prevent further growth. Took a few days to dry (as expected) and we couldn't be happier we called them. I'm glad we didn't go w/ the other company or else our whole upstairs bathroom would have been unnecessarily gutted.

My husband and I recently moved into a new home and the inspector discovered mold in one of the…read morebathrooms. We reached out on Yelp and A+ffordable immediately responded, while some companies were requesting hundreds of dollars just to diagnosis what we already knew -- which is that mold was present -- Austin came out within a few days and diagnosed the problem as surface mold. He provided a simple and afforable solution and was great to work with.

Excellent customer service. Experienced project manager, Yaniv. A fair and reasonable estimate…read more Supportive office staff to handle insurance claims. Couldn't have been more satisfied with my choice to go with Hydro Restoration.

From the owner: Hydro Hero is your water, fire, smoke and flood restoration partner. Our highly trained…read moreprofessionals have years of experience and the latest equipment to handle any water damage, fire or flood situations. We have restored countless homes and businesses from minor leaks to catastrophic events. We put safety first! Our 24/7 emergency response team minimizes damage and expedites restoration. Water, fire, and flood damage can cause mold, structural instability, and other hazards so we act quickly. Excellence goes beyond our expertise. Our customer service includes respect, empathy and professionalism. We know water, fire and flood damage can be traumatic, so we provide reassurance and support throughout the restoration process. Hydro Hero is licensed, insured and industry-compliant. We restore your property using cutting-edge drying and dehumidification methods combined with meticulous attention to detail. We collaborate with insurance companies to simplify the claims process. Our experienced team will help you document the damage, provide detailed reports, and communicate with your insurance provider to make the process easy. Hydro Hero restores water, fire and flood damage with precision care and expertise. Contact us today to restore your property to pre-loss condition along with your peace of mind.

Servpro Memorial West, NW Houston is amazing!! The team saved the day when my washing machine…read moreflooded our first floor. Kudos to RJ, Paul, Mannie, and Kat!

This letter serves as a formal complaint regarding the inadequate remediation work and unacceptable…read morecustomer service provided by ServPro, the contractor assigned to address the sewage remediation event caused by Frontline Power at my mother's residence. On or around September 23, 2025, at the home of Ms. Gloria Lattimore, Frontline Power--acting as a contractor for CenterPoint Energy--fractured a sewage line. This resulted in raw sewage flooding into the residence. My mother operates a daycare out of her home and lives there with her granddaughter and five children. The sewage affected multiple areas of the property, including the downstairs living room, bedroom, hall closet, half bath, full bath, and wardrobe closet. It has now been nearly two months, and the issue remains unresolved. Throughout this period, ServPro has repeatedly demonstrated a lack of professionalism, communication, and courtesy toward the homeowner. One major concern is their failure to provide my mother with a clear work schedule, leaving her unable to plan or prepare the home's occupants for ongoing repairs. For example, ServPro conducted a sanding job inside the residence without any prior notice. This resulted in extensive dust contamination of my mother's belongings, particularly in the bedroom closet. More importantly, the excessive dust triggered a medical emergency for a young child living in the home who suffers from asthma, requiring an emergency room visit due to aggravated symptoms. Additionally, we were informed that ServPro never advised Frontline Power LLC that my mother should be offered temporary housing during the remediation process--despite the severity of the environment and the presence of vulnerable individuals in the home. Instead, ServPro appeared focused on rushing through the work solely to complete the job and collect payment. This disregard for the homeowner's well-being is unacceptable and shows a concerning lack of respect toward an elderly woman whose home was damaged through no fault of her own. Further issues include ServPro's inconsistent and unreasonable determinations regarding what should and should not be replaced. They insisted, for example, that the vanity top did not need replacing because sewage had not directly touched it. However, they proposed installing a new vanity base while reusing the old top, resulting in mismatched aesthetics. My mother reasonably declined this option. Similarly, they refused to replace the entryway tile, claiming it was not impacted by sewage, even though the new carpet they asked my mother to select would not match the existing tile. They also declined to replace a bathtub that had sewage sitting in it for several days, despite my mother's valid concerns about contamination and long-term sanitation. Throughout this process, ServPro has offered little empathy and made minimal effort to collaborate with the homeowner. Instead of working with my mother to ensure her home is restored safely and properly, they have repeatedly attempted to pressure her into accepting inadequate repair options. Most recently, ServPro has stated they cannot continue work or enter the property without a signed document granting them permission to proceed--despite the fact that they have already been working in the home for over four weeks without requiring such documentation. This sudden change is both confusing and concerning. Overall, my family is extremely disappointed in the way this situation has been handled. The experience has been stressful, unprofessional, and far below the standard of care expected from a company responsible for restoring a damaged home. We cannot recommend ServPro based on this conduct. We request that this matter be reviewed thoroughly and that appropriate corrective actions be taken to address the issues outlined above.

Experienced technicians, rapid response time (hence their name), works with the insurance to…read moremaximize the coverage and to keep costs down. Highly recommend.

From the owner: We specialize in water damage restoration, mold assessment and remediation, and fire damage…read morerestoration. Our team provides fast water extraction, drying, and structural repairs to prevent further damage. We handle mold inspection and removal to ensure a safe environment. For fire damage, we offer smoke and soot cleanup, along with structural restoration. With expert technicians and advanced equipment, we restore homes and businesses efficiently

Great work. Fair pricing. Quick turnaround…read more George and team did a fantastic job with my water damage / mold remediation project. Their work. (Home prep, covering, and barrier sealing) is impressively sharp and clean. His team is punctual, honest, and trustworthy. Would recommend them to anyone.

Lone Star Pro Services was very professional. They work clean and everything went smoothly from…read moreconsultation to day of work. We got our HVAC cleaned from dust and molds and they did a fantastic job. We came back to our house with a fresh clean air and it was nice to breathe again inside our home without worrying about the molds and dust. George was very good at communicating and even suggested helpful tips how to take care of our HVAC with recommendations with no pressure. You can tell that George really cares and willing to help. He will let you know upfront what are the things needed to be done. Very professional work from him and his team. Great price and you get professional clean work! Thank you Lone Star Pro!

Andy and his team helped me with a few commercial roof repairs. He was able to get out sooner than…read moreany other company. Thanks for being responsive and doing the two jobs I had that worked in our budget.

I highly recommend these guys! Their customer service is second to none!…read more I spoke to Andy and he was able to come out and complete an full inspection and estimate on my roof damage post Beryl. Battling with my insurance company has been a never ending battle and they have been extremely helpful and transparent every step of the way. I have been completely impressed with their professionalism, customer service, and workmanship. Would recommend to anyone needing quick service!