I've used this company numerous times and have always been satisfied . Best in El Reno!read more

First off the customer service was alright, but I took my car in because of a ticking noises in…read moredash on both the driver and passenger sides. They fixed one and didnt here the other and left it. I paid about $200, wouldve paid a little over $700 if he fixed both. I took my car back the next day for the other side and they charged me $730 anyway. To be fair $70 was to also fix my back defroster, but If they had fixed the problems i addressed the first time it would have been about a hundred dollars cheeper than them over charging me to fix the problem later.

Dishonest and unprofessional dealership. Would not recommend pitcher a car from them and do NOT get…read morethe warranty. It is a SCAM! 7 trips (not an exaggeration) to the service department and they somehow still can't figure out how to repair the AC correctly. Convenient though that they charge a $100+ fee every time I come in to get it looked at even with having a warranty. 3 months into the process and AC is still not working correctly. They must know the warranty is about to expire. Why drive to El Reno to this awful company when there are lots of better options in the city? They don't care about their customers.

Got a car here JR Lonelodge helped us out! Gave us a fair price and reliable service.read more

Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.

A Cautionary Tale: My Experience with Gan Diffee…read more If you're looking for the living, breathing embodiment of the phrase "resting on your laurels," look no further than Gan Diffee. In a world where customer service is supposed to mean something, Gan manages to be the cautionary tale that gets whispered around water coolers everywhere: Don't end up like him. From the very start, Gan was, in the words of Singh, "basically, pushed off onto other salesmen." That's right--if you're expecting Gan to take any personal responsibility for your business, forget about it. He wouldn't return a phone call for weeks at a time. And when, by some miracle, you do get him on the phone, he seems completely unfamiliar with the very processes that should be second nature to someone in his position. It's almost impressive how little he knows, considering the name over the door. The worst part? This isn't just any employee--it's the namesake of the business. You'd think he'd have some pride or a sense of duty. Instead, he's a living testament to that old adage: the first generation makes the money, the second grows it, and by the third, it's gone. Kinda sad for the person whose name is literally on the sign to be that lazy. Save yourself the headache. If you want someone who knows what they're doing, look anywhere else

Horrible service... gave them 8500 then didn't have a car whole week. Because the truck they sold…read moreme was engine blew the first day. I felt forced to get a car from them. Because they were not trying to give my $$ back. Diffee is iffy. But Gary he was trying to make it right. Everyone else was very rude and kinda not helpful.