I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

These ladies have saved me money on shipping and are always willing to help if they can.read more

A great place to get your shipping needs taken care of! Some of the best customer service in the…read morebasin too!

Had a really fantastic experience here with Esther. She really went above and beyond to help me…read morepack and ship my high-maintenance order. She wasn't just professional and helpful, she was also a pleasure to interact with and really made me smile. All-around incredible service. Thank you, Esther!!

I have been here off and on since I moved to Klamath Falls and have found the ladies who work here…read moreto go the extra mile for me. Shipping out a birthday gift they told me to just bring what I was as shipping and the container I was going to ship it in. They can cut it down and tape it for no extra charge. She sent me to the post office as shipping there was too expensive. I call that looking out for your customers. Where I came from they couldn't be bothered to do that and you bought a roll of tape if you didn't bring your own! They also recycle boxes, packing supplies etc so if the have it on hand it's no charge! I call that excellent service!

I called to ask about my live scan service request from state of California for my employment…read moreneeding a DOJ fbi level of service and she was rude and she needs to be fired she is terrible with customer service called me beligerent for asking her to do her job and help me or give me info to who can!

I thought it was just Me, until reading all the yelps here about our local post office. It's like…read moreALL customer service everywhere, it doesn't exist! The US postal service is NOT what it used to be, they can't even get a live person for you to talk to when you call in for whatever. They put a package I ordered on the 28Jul in a wrong bin and for a package that was only traveling about a two hour drive from where I bought it, and as a result it went all the way to Nebraska and is now in Colorado and won't be here for at least another 4 freaking days. I don't even go to the local PO for anything as they are a complete SH/T show, with the exception of thei the Post Master there, he was very helpful and didn't talk like he was blowing sunshine up your kazoo. He is the only exception to my many complaints for this local PO. This is not the first time I've had delivery issues with them.

Every time I drop off prepaid parcels, they don't ship them for days or even scan them in. This…read morehappens every time! There is no point in using prepaid because if you don't hand your package to them and ensure it's scanned in, it will not be sent out for days. You have to take in your prepaid package, stand in line, and make sure the person at the counter scans it. They even told me that if I drop them off, they will not scan them in. This seems to be the way they operate here in Klamath Falls, Oregon. It appears to be a strategy to avoid doing their job. If a package gets scanned and they don't process it, it shows they are not fulfilling their responsibilities. If more people took the time to call the proper channels to notify the post office about what's going on, maybe we could see some change and have some of these complacent, lazy, and incompetent workers replaced. I feel so bad for those with online businesses; I'm sure they often face suspensions for breaching terms and conditions when packages are just sitting there or disappearing

This was a lot to do for 2-guys! we did a great job. They were always courteous and I felt like…read morethey went the extra mile. They were very understanding of what an overwhelming process it was for me and showed nothing but compassion. It was well worth the money and I even had my son's to help me. I would do it all over again.

Good Guys was responsive, professional, and worked really hard to complete the work. Much…read moreappreciated!

The People's Warehouse team worked really hard. Professional and friendly. They were flexible and…read morepatient with us as it was our first time using movers. We would definitely work with them again and recommend them.

Quick, efficient moving services…read more We hired People's Warehouse to help us move homes and the guys that arrived were professional, friendly and got the work done in a timely manner. Pricing was affordable as well. Would recommend!

Austin and Nate from Pacific Northwest Moving showed up and had our moving van safely and…read moreefficiently loaded in under 2 hours. After an extremely stressful 10 days of moving prep, the truck loading was absolutely the easiest part of our entire move! They were very careful with the furniture, expertly using plastic wrap, padding, and tie-downs to prevent load shifting. I would definitely recommend them to anyone needing strong, careful folks to help with their move.

The four guys moved a hot tub a few miles. They were careful, thoughtful, and humorous. The work…read morewas done in a couple of hours.

Jared, I'm so impressed by your guys that helped with my move. All of them were very hardworking…read moreand courteous, especially Julian. Please give him a pat on the back and compliment from me. I'm aware that it was not an easy move and I appreciate all your assistance. Nice group to work with. TCP

These guys rock! Showed up on time, worked their butts off, and came back the next day after doing…read morea full day's work elsewhere when requested to help get the Sleep Number bed working correctly. Very affordable also. Tip them well, they deserve it.

These guys came in and worked really hard for the two hours that I hired them for. Well worth the…read moremoney. They were lean, but very strong and careful with the furniture. They worked very well together.

From the owner: With over 6 years experience, we have the knowledge and expertise to move your belongings safely…read moreand efficiently! We offer loading, unloading, packing and unpacking services. We can also help with oversized items like safes and pianos. We do not offer transportation services. So you are required to rent your own truck and drive it. We do service the Eugene,OR area as well.