I was really excited given the great reviews, but my experience was not the best. As a student, I…read morewas very hesitant to schedule an appointment, given healthcare can be kind of price-y, but I scheduled anyway b/c I had a persistent issue I was quite nervous about, and reviews for this place were great! However, I felt like the Dr. only spent 5-10 mins with me, was rushing through the appointment, and even got up once as if he was about to leave when I was about to ask a question. While I get that he might've had a busy day, it didn't really feel like he was fully listening to my concerns, which was quite disappointing given the money I have to spend out of pocket towards my deductible ($100+ for what was a ~5-10 min appointment). I would suggest going elsewhere, especially if you're a student. Reception team was great, however!

One of the best experiences I have had in a long time at a medical office. They are so efficient…read morehere! They allow payment plans if you are a self pay patient like myself.

I am very happy with the service and care I received by Dr. West and her staff. From the moment I…read moreentered the office, I was treated with respect. I arrived early to fill out the paperwork. I waited approximately 30 minutes for my exam and a surgical procedure. Everyone made sure I had all my questions answered and it was a good medical experience. I recommend Dr. West. Beth Hudak

This place is the best of the best of the best.... Of the best. I called them up on a Wednesday…read moremorning at 10:30 and asked if there was anyway possible anyone could see me that day. They penciled me in at 11:30 with Traci, the Physicians Assistant, and were BEYOND courteous on the phone. I was pretty upset when they called them and they were so so so nice about it. I arrived early, so they got me in early. I was seen immediately by the extremely friendly staff and the PA. They LISTENED to everything I said and were able to accurately and quickly diagnose my five-time-misdiagnosed skin condition. This place is amazing. I'll never go anywhere else.

This place is a JOKE. They exist to suck people into their perpetual marketing machine and then…read moreharass the daylights out of you to come back for a zillion services you never asked to hear about. Most of their emails do NOT include an unsubscribe button (which is non-compliant with the anti spam laws) and they also pretty much force you/your data into their research database. I filled out paperwork with no marketing/no research specified and they ignored it altogether. They also will ask for PII if you respond to an email with the subject of Unsubscribe.....ridic, and not required in any way to remove an email address from a database. Seems they care not ONE iota about what is good for anyone other than their larger purposes as a humongous chain of clinics. Wish I had never heard of them. Oh, they also charge double or triple what most other, non-chain derm clinics I have been to charge for procedures.

From the start my experience with this group was wonderful. Making the appointment was really…read moreeasy. They got me in, in a reasonable amount of time. The front staff was really friendly and verified my insurance with me. My wait was short. My Doctor was very thorough and went over all my concerns with me. I really had a good experience with them and would recommend them to anyone. Check out was very easy. I feel it is a very caring office.

Friendly staff and Dr. Allison is always so very friendly and patient. Quick check in /out too.read more

I made an appointment 3 wks ago for a skin check. I arrived ahead of time only to be told by the…read morefront desk that my appt was cancelled. They said they sent me a text a few days ago and I didn't confirm appt. I checked the text. It was sent 4 days ago. It was so long that I briefly checked it and then didn't see in fine print that I was to confirm appt. I think this is a poor practice. Older adults often don't constantly check texts and there is a fair amount of spam going on . We can miss the fine print. Please reconsider this practice of cancelling appt without actually talking to the patient! Some of us travel from other cities, or have other plans that they rearrange to make these appointments.

I first heard about this company (now CMD Skin Solutions, Chinese Medicine Clinic and Skincare Lab)…read morein Fort Collins, Colorado a few years back, read up on them and ordered lip balms and skin care products because I liked the representation of the company and how they sourced their products... free from pesticides, heavy metals, pathogenic microbes etc... When my shipment arrived I was pleasantly pleased with each use and have been using the products since then. They don't use steroids, petroleum based ingredients, artificial fragrances/colorants, harmful synthetic ingredients or parabens which is a major plus for me. The lip balms have been life changing , especially in the Winter months when lips can become dry and cracked. The healing and moisturizing skin products are just as effective and phenomenal. If you live in the area you can pick your order up personally or if you're out of state like me, the company will ship. Do yourself a favor and google the company, read/research and purchase. I believe you'll be glad you did!

I absolutely LOVE Zi Zai! Diana is always so knowledgeable and is super patient and listens to me…read more I went in awhile back to get some work done on some skin irritations and she it fixed it right up. But she treats your body as a whole, and I came out of it better than expected!! I also am hooked on all of their skin care products. I have been breaking out on account of having to wear a mask most of my day, and it has helped tremendously by keeping the acne at bay. I ALSO utilize their cupping services and again, Diana is always so helpful, professional, and makes me feel comfortable. Which is imperative in these situations. Any ailment or health problems you may have, look no further.

L none of us take care of our skin the way we probably should and my experience here has been…read moreextraordinary in the care that I've received with the staff and the doctor.

I have been going to Divine Derm for a little over a year now. I saw Lauren today and she was…read moregreat. Very friendly, professional, and thorough. Explained everything to me so that I could understand. I would highly recommend her; I will be scheduling my future appointments with her.

From the use of two appointment schedules which caused my appointments to go missing, to a poor…read morepatient portal that does not contain results, to, most importantly, a poor experience with excision of squamous cell carcinoma on the arm which was infected right after surgery and after eight week still is very painful, to poor advice (to early) for using silicone scar sheets that caused more damage. Not a good experience!!!!!

Personally feeling pretty frustrated at them today. I went in for an initial consultation last…read moreweek, and immediately scheduled a follow up appointment for surgery a week out. When I showed up for my surgery, the appointment was never added to their schedule and I was forced to reschedule. I understand that mistakes happen, but it's unacceptable to make scheduling errors like this at a medical facility. I had to use 10 hours of PTO for the appointment and recovery which is being wasted by errors being made. My prior experience was very positive but I am feeling quite miffed that my time is not being respected. If their policy is that patients have to pay a fee for no-shows or late cancellations then the same should apply to the office for not respecting the appointment being made. Thank you.

I had the best microneedling experience thanks to Natalie. She made the experience comfortable &…read morerelaxing. Make sure to add the jelly facial at the end - she gives the best scalp massage

Have done a few procedures with Natalie and she was great!! She is very thorough, knowledgeable…read moreand thoughtful! Highly recommend her!!

Living out in the country and having an autoimmune disorder that was stirred up within 24hrs of the…read moreMohs procedure, I have confidence in believing I contracted Covid along with a staph infection from the procedure. Also, having had surgical procedures before, I don't believe the site preparation was adequate--leading to the substantial staph infection that apparently elevated my heart rate. Cannot recommend, especially for Covid cautious people. Three weeks out and still recovering from the Covid + staph combo punch.

I've been going here for many years! The care providers I've seen have all been wonderful and the…read morenursing/medical assistant staff equally so. Front desk is always helpful and nice too. Super easy location with lots of parking! Providers really care for their patients and do everything possible to treat the issue you came in for. Very attentive and respectful of your privacy as well. Never had to wait in the waiting room more than 15 mins! Only complaint is getting in quickly for urgent appointments. Most appointments are available within a week, but if you have a painful acne that needs an injection, I've never gotten a same day or next day appointment. Sometimes they might squeeze you in within 2-3 days, but that just shows how busy and popular they are. I mostly don't mind and have gone to urgent care if they can't accommodate me for any super urgent medical issues. I don't plan on ever leaving this practice as long as they keep accepting my insurance. They are quality providers with wonderful bedside manners that really care!