I was really excited given the great reviews, but my experience was not the best. As a student, I…read morewas very hesitant to schedule an appointment, given healthcare can be kind of price-y, but I scheduled anyway b/c I had a persistent issue I was quite nervous about, and reviews for this place were great! However, I felt like the Dr. only spent 5-10 mins with me, was rushing through the appointment, and even got up once as if he was about to leave when I was about to ask a question. While I get that he might've had a busy day, it didn't really feel like he was fully listening to my concerns, which was quite disappointing given the money I have to spend out of pocket towards my deductible ($100+ for what was a ~5-10 min appointment). I would suggest going elsewhere, especially if you're a student. Reception team was great, however!

One of the best experiences I have had in a long time at a medical office. They are so efficient…read morehere! They allow payment plans if you are a self pay patient like myself.

I am very happy with the service and care I received by Dr. West and her staff. From the moment I…read moreentered the office, I was treated with respect. I arrived early to fill out the paperwork. I waited approximately 30 minutes for my exam and a surgical procedure. Everyone made sure I had all my questions answered and it was a good medical experience. I recommend Dr. West. Beth Hudak

This place is the best of the best of the best.... Of the best. I called them up on a Wednesday…read moremorning at 10:30 and asked if there was anyway possible anyone could see me that day. They penciled me in at 11:30 with Traci, the Physicians Assistant, and were BEYOND courteous on the phone. I was pretty upset when they called them and they were so so so nice about it. I arrived early, so they got me in early. I was seen immediately by the extremely friendly staff and the PA. They LISTENED to everything I said and were able to accurately and quickly diagnose my five-time-misdiagnosed skin condition. This place is amazing. I'll never go anywhere else.

This place is a JOKE. They exist to suck people into their perpetual marketing machine and then…read moreharass the daylights out of you to come back for a zillion services you never asked to hear about. Most of their emails do NOT include an unsubscribe button (which is non-compliant with the anti spam laws) and they also pretty much force you/your data into their research database. I filled out paperwork with no marketing/no research specified and they ignored it altogether. They also will ask for PII if you respond to an email with the subject of Unsubscribe.....ridic, and not required in any way to remove an email address from a database. Seems they care not ONE iota about what is good for anyone other than their larger purposes as a humongous chain of clinics. Wish I had never heard of them. Oh, they also charge double or triple what most other, non-chain derm clinics I have been to charge for procedures.

From the start my experience with this group was wonderful. Making the appointment was really…read moreeasy. They got me in, in a reasonable amount of time. The front staff was really friendly and verified my insurance with me. My wait was short. My Doctor was very thorough and went over all my concerns with me. I really had a good experience with them and would recommend them to anyone. Check out was very easy. I feel it is a very caring office.

I made an appointment 3 wks ago for a skin check. I arrived ahead of time only to be told by the…read morefront desk that my appt was cancelled. They said they sent me a text a few days ago and I didn't confirm appt. I checked the text. It was sent 4 days ago. It was so long that I briefly checked it and then didn't see in fine print that I was to confirm appt. I think this is a poor practice. Older adults often don't constantly check texts and there is a fair amount of spam going on . We can miss the fine print. Please reconsider this practice of cancelling appt without actually talking to the patient! Some of us travel from other cities, or have other plans that they rearrange to make these appointments.

Friendly staff and Dr. Allison is always so very friendly and patient. Quick check in /out too.read more

I have been going to Divine Derm for a little over a year now. I saw Lauren today and she was…read moregreat. Very friendly, professional, and thorough. Explained everything to me so that I could understand. I would highly recommend her; I will be scheduling my future appointments with her.

L none of us take care of our skin the way we probably should and my experience here has been…read moreextraordinary in the care that I've received with the staff and the doctor.

From the use of two appointment schedules which caused my appointments to go missing, to a poor…read morepatient portal that does not contain results, to, most importantly, a poor experience with excision of squamous cell carcinoma on the arm which was infected right after surgery and after eight week still is very painful, to poor advice (to early) for using silicone scar sheets that caused more damage. Not a good experience!!!!!

Personally feeling pretty frustrated at them today. I went in for an initial consultation last…read moreweek, and immediately scheduled a follow up appointment for surgery a week out. When I showed up for my surgery, the appointment was never added to their schedule and I was forced to reschedule. I understand that mistakes happen, but it's unacceptable to make scheduling errors like this at a medical facility. I had to use 10 hours of PTO for the appointment and recovery which is being wasted by errors being made. My prior experience was very positive but I am feeling quite miffed that my time is not being respected. If their policy is that patients have to pay a fee for no-shows or late cancellations then the same should apply to the office for not respecting the appointment being made. Thank you.

Huge shoutout to Natalie for tattoo removal! 5/5 stars! She is so precise and really took the time…read moreto ensure the laser was adjusted perfectly for my skin. I've had a few other sessions with other techs, and this was the best yet! I cannot recommend her enough!

I had the best microneedling experience thanks to Natalie. She made the experience comfortable &…read morerelaxing. Make sure to add the jelly facial at the end - she gives the best scalp massage