this place was absolutely amazing. the service was great. I talked to a guy about telemarking. He…read morewas amazingly helpful. Jason and the rest of the crew were amazing and nice. some of the best ski shop service I have ever had. The amount of products they carry is stunning. I believe that you can get anything you need there. The value was also great. I got a top notch pair of telemark skis and boots for very cheap. all around the best ski shop in vermont.

Had some good experiences there before but after today won't be back. Can chalk up an interaction…read morewith a disgruntled employee as a bad day, but back to back, there's something wider, wrong. Was curious to learn more about a ski to purchase and guy downstairs running rentals w a bit of a limp said, "I'm way too busy to bother with this" went upstairs and pretty similar attitude from woman working register w dark hair / nose ring. Maybe because its a holiday and they were probably busy and likely under-staffed, it was just a bad day, but it's tough to justify going back when there are better options such as Pinnacle in town

Went in with a broken binding 10 minutes before close. The guys working the repair counter were…read moresuper knowledgeable and friendly. They immediately understood the problem and fixed it fast! They even replaced the part with one from a nicer line. When I went to pay they said that it was quick and easy and the part they used was "spare parts" so I didn't have to. I tried to insist but they wouldn't let me and just started working on the next board. Awesome store that I would highly recommend for both their gear selection, and specifically their extremely reasonably priced repair services!

This location recently changed hands and became Neon Wave. I have nothing bad to say about…read moreDarkside, but I'm a big fan of Neon Wave. I've been in a couple of times this week to grab necessities, and they've been fantastic. Knowledgeable, helpful, patient with my rowdy toddler. Since they're brand new, their stock is a little thin, but I was told it's all rolling in still. The stock they do have is good quality and the aesthetics are fantastic.

Some instructor buddies recommended Pinnacle for a base grind. My daughter has a race this weekend…read moreand a hand tune wasn't going to cut it, but we live in an area where it's tough to get a good tune. Things didn't break right and we weren't able to get them in to leave them over night so we had to come in the day we were rolling out of town. Jack was very understanding and took care to get them turned around for us quickly. Most shops would have hustled it and done a botch job but they came out super slick. Grateful to my buddies for a stellar recommendation and to Jack in the tune shop for living up to it! Thanks again!

Pinnacle is THE shop for buying, demoing, or renting ski/snowboard equipment near Stowe, VT…read more While Pinnacle offers the largest demo supply in the State of Vermont, the Shop's welcoming and knowledgeable staff truly set them apart from any other business. Special thanks to Mike @ Pinnacle, who's subject mater expertise, patienence, and genuine personality, made the visit (including the 30 min detour) all the worth the while. After discussing four different ski options with Mike, and two days of demos, I opted to purchase a pair and could not be more thrilled. Thank you Mike, & Pinnacle, for such a pleasant customer experience and successful purchase of my first pair of skis!

Good selection of winter clothes when you visit VT in the middle of winter and realize you are not…read moreready for their cold. Can be expensive. The staff was super nice helping me pick the right gear. Renting skis, boots and poles (no helmet) (~$48) and snowshoes was easy (~$26)

Amazing and friendly service for rentals! Came here to rent snowshoes ($25/day) and the Bronze Ski…read morePackage: skiis/boots/poles ($40.50/day) + Helmet ($12/day) and the process was very quick and easy. I made an online reservation the night before, received an email confirmation, and picked up the following day. When you first enter the shop, turn right to the bottom floor.

This review is for the Adventure Center specifically. I…read morewanted to love the experience but the staff is very scattered and the process to rock climb is ridiculous. We tried to climb multiple times and were told to come back. When we did come back at the right time (two separate times) they said the time changed. They don't let you reserve in advance (which would alleviate this problem) but most of all the staff was super rude and went out their way to be unhelpful (Katelyn from st albans - most of all). They could easily have helped but they did not and walked away with us standing there with upset kids (for the third time) For a cost and supposed level of service-- this is shocking. Been a big advocate of this resort my whole life but the atmosphere has sadly changed.

Our tour group took us here, for the Gondola View for Falls colors…read more I'm not disappointed, there were lots of snow up there, by the time we got there, it was very windy, and we're dressed like winter. Inside the upper building, there are shops, restaurant, a coat section with warm setting, and restrooms. We weren't having lunch here, it was packed! We already made plans, to eat elsewhere. Going up or down, even though it was foggy, and spitting, we were able to enjoy some of the view of the season! The gondola ride was still pretty amazing, being up there. It was fun!

From the owner: Book in Ski Rentals in Advance and Save up to 20%! Order online and pick up slopeside.read more

Awesome experience. Was quick to get our rentals, everyone was cool and down to earth. Return…read moreprocess was so easy too. We would highly recommend renting from them and would return when we're back in the area. (We rented for 2 adults and 2 kids age 5&6)

This place was great. The people were super friendly as was their dog, Destiny! My son and I…read moredecided to rent from them as they are substantially cheaper than at the mountain itself - and it's literally right next door. Great merchandise as well - on sale! Plenty to choose from and we were able to rent a pair of snow pants for the day - fresh out of the laundry! Definitely will visit them on my next trip.

Highlights: DUSTIN, MARCEL, STEVE at the valet: good crew. Friendly and professional. Exactly what…read moreyou want when you give your keys to a stranger. ROSHAWN: took care of us twice at Alpine Hall. Warm and easygoing guy. Bonus points for splitting our soup order into two bowls when we said we would split the soup. Duck cassoulet was yummy and filling - somehow savory and sweet and a little spicy all at once, whew. Pumpkin soup was also fire, so pleasantly maple-y. And then the butternut squash panna cotta... on paper thats sounds like an affront to god but, wow that was a nice one. Also this was probably the most decked-out hotel gym I've ever seen. Really decent spread of equipment and offerings. And the high-pressure showerhead was good stuff too. hate those impotent little drip-drip-drip shits. Improves: * Would have liked if the concierge (check-in) acknowledged us once we walked up to the desk (no one was ahead of us) - we of course understand that being busy is a thing, but the eye-contact-and-the-curt-nod maneuver costs all of half a second. Otherwise you're standing at the desk watching someone blast away at the keyboard and you're like, hello? Do I exist? [The check OUT experience was much better.] * Concierge did not offer details about the resort e.g. locations or vendor operating hours. It was more like: okay here are your keys, enjoy!!! * Lockers would be nice at the swim-out - of course we're all here to have a good time, but I'd have a better time if I knew all my shit were locked away safely while I'm swimming around. * Alpine Hall brekkie service was a touch slow - but we only went twice. If that's the average fire time, then so be it. * Our Googling revealed a lovely prix-fixe in the days leading up to our visit.... once we got to Alpine we learned that the PF was off. Daggone it!!

This lodge is its own small town. Restaurants. Shops. Dining options. While valet is an option,…read moreit's totally worth the daily fee! They provide you with a text message option to call for the car and you can track its arrival. Check in and out was a breeze. Our room was tidy and the bathroom was equipped with a beautiful tub and shower! The room was equipped with essential needs including a two-burner stove, microwave, fridge, dishes, dishwasher and more. Although we didn't participate, I saw a sign that yoga was offered daily and guests were always in the pool, indicating it was warm :)

Staff were extremely helpful and kind, helped reset my bindings which had been mounted incorrectly…read moreby another shop. Didn't catch the name of the folks who helped me but it appeared to be a father and son, both of whom were awesome.

My brake broke off my ski. In and out in 10. Expert installation and good conversation. Solid…read morecustomer service, great prices and stand up dude. Thank you, I can ski tomorrow with no worries and no drop off/pick up hassles. First and second is on me pal.