1. Front Door Properties

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Moneta, VA

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Front Door Properties

5.0 (3 reviews)
Closed • 7:30 am - 6:00 pm

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Services - Front Door Properties

Buyer's agent

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Property management

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CB Sales & Rentals - CB Rentals logo

CB Sales & Rentals

(12 reviews)

We rented a home (Got It All) on Smith Mountain Lake through CB Sales & Rentals, June 13-20, 2026…read more The communication with them prior to arriving to the house was perfect! The house was a great fit for our family however it was literally crawling with bugs (roaches, centipedes, millipedes, silverfish)! I called the office and left a message when no one answered. I NEVER heard back from them! It was so bad in my youngest adult son's bedroom downstairs that he couldn't even sleep in the room. He ended up sleeping on the downstairs couch all week. My husband called them towards the end of the week and it took 8 tries before anyone even answered the phone. The house was one of the most expensive we have ever rented on SML. You would think there would be some pest control at the house!

CB Sales & Rentals were the agency that managed my rental home. My home is a luxury home and…read morerenting it out was a necessity due to upkeep. I don't know where to begin except to say it's been several years and I am still repairing things after a major disaster, renting to a family that ignored the contract. I felt I had no support from CB Rental. First red flag was an appliance that needed replacing which was replaced within 48 hrs. That didn't seem suitable to the agent and I was told, " you pick one out or I will." Yes, the renter had a loss from the appliance not working , but they didn't get renter's insurance, as suggested . The renter could have been seen as being distinguished and privileged, and a good prospect as a renter, however they showed no respect for my home. Animals ( pets) were slipped into my home and caused a lot destruction. I asked the renter to leave and unfortunately many household things seemed to have gone with them.. I practically begged the agent to do a repeat walk through of my home after it was vacated, they refused. They also refused to share any pictures they had taken during the renters exit period. that clearly showed damaged. Many items were destroyed. I asked the agent to hold the deposit, that didn't happen. I got a check for less than 50.00. In summing up my review, this experience was one of the most difficult I ever faced. I regret ever meeting the agency owner. I will never understand the 5 star reviews that I've seen posted in their site.

The Grandin Agency - 306 Market is located in downtown Roanoke in the same area as the farmers market.

The Grandin Agency

(10 reviews)

Smart, knowledgeable, and straightforward. The Grandin Agency team has a tremendous amount of…read moreexperience and expertise in markets throughout the country and are bringing a new set of standards, technology, and tools for property owners, buyers, and sellers to the Roanoke Valley. I expect them to grow quickly and make other realtors and property managers actually earn their living in the local real estate industry. If you are getting the bare minimum from your real estate professional, talk to these guys and see what you are paying for and not currently getting.

Please take heed to all the other horrible reviews this agency, Grandin Agency, has received…read more They're all 100% true. I wish I read them before I've made the mistake of applying to one of their rental properties. The property manager, Jason Rogeneese, or however that stupid last name is spelled, is a raging narcissist, and I have no idea how he's still in business, and how property owners trust him with their properties. He is severely rude, agressive, and that obnoxious attitude of his is nausiating. This man probably has a really small, tiny penis, and is mad at the world because of it. I made the horrid mistake of applying to one of their rentals that was full of roaches and smelled like black mold. Kitchen was full of mouse droppings. The oven was horrific and I would not dare bake anything in it, ever. When I showed up to my viewing the door was wide open, and since the rental was in a not so desirable area, with a lot of foot traffic and folks doing drugs right behind it, I asked Jason R. if the locks were changed since the previous tenant left, as that was a safety concern. This simple and polite question triggered this raging a*hole to the point where he sent me a rude email and cancelled my previously approved application. He wanted my deposit within 24hrs of approval before even answering a simple door locks question. They rushed me so much to get my deposit which was a red flag. In their documents clause they force you to initial that you agree that they can keep your deposit for no reason even without giving you the rental, even after you've paid their application fee and gotten approved. Another red flag. They forced me to transfer electricity and internet to that address immediately, and rushed everything, but answering a simple safety question was too much. They were texting me at 1:00am forcing me to give away personal details about my electric company, and took liberty in transfering services to their rental before even giving me the keys. The proper order of things is always you apply, you get approved, you sign the lease, you pay deposit and 1st month's rent, THEN you transfer services and sign up for renter's insurance. NOT with this scamming a** agency that just wants to steal your money/deposit and put you in a rental that no one cleaned since the 1950s. Shame on you all. I hope all property owners stop doing business with this raggedy and scamming property manager Jason, they would be smart to cut all ties with him. 10 reviews and they're all 1. 10 people are not all liars. Just read some of his replies to reviews on here, that's a butthurt man who's ego is bruised that he's getting the negative reviews that he deserves. You're better off elsewhere, anywhere. NEVER apply with this agency, unless you want your time and money wasted.

Front Door Properties - realestatesvcs - Updated November 2026

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