This company has managed this property for 20 years and my Aunt has a condo onsite. She has not…read morelived in the unit for several years and has had to count on this firm to maintain the unit and keep it safe and fresh. The management company has been vigilant in making sure that her unit was regularly checked on and she has faithfully reported any and all problems to my aunt. Our family feels strongly that this company has done a great job and if your property is maintained by them you should consider yourself lucky.

For too many years, this association management company has let my neighborhood fall into disrepair…read morein every way. The incompetence of the company's owner ensures that homeowner's associations enforce no bylaws and that properties are never maintained and decay to a point where too many safety hazards exist and property values decline.

Best place to get an office space ever the people are great the offices are always clean…read more differently recommend it 10/10

I have lived here in a townhouse for 9 years, (my own fault). I was in one of the apartments for 2…read moreyears before this which was in my son's name. I was there between flights while working. This is honestly THE WORST place I have ever lived in my life. The only reason I came here in the beginning is because Pebble Creek was full at the time. Little did I know what I would encounter and now I simply cannot deal with anymore. It's all I can take. There has been NO upkeep to this place in 9 years. I have a sliding door that doesn't lock and been this way 4 or 5 years. Maintenance comes and tweeks it with a screw driver and done this 3 or 4 different times, however never stays. Sliding door in the winter feels like you're pulling over 50 lbs because it's from the 1970s. Paint peeling off the walls, carpet coming up at the doorways, front door will not stay shut if it isn't locked because it won't latch, front door looks worse than the Projects but at least the government keeps them up. The rotten wood facing was painted, not sure why and it's now chipping away. This is all so sad and Bent Tree boasts with a sign about award winning property??? Shrubs are not trimmed in a timely manner and looks terrible not to mention the fact that they hurt your body when touched and letting them get too close to door causes pain when you have to get past them. Water heater blew up last week and it had to be replaced, (that couldn't be left with water running out so I caught it before it flooded the carpet. This kind of thing happens in all places. Glad I was here or it would have been really bad. They used a shop vac to get the water up at the area wet and gave me a fan to use to dry which it did. Left a small grease spot on the carpet but this is trivial by comparison. It is outrageous the incompetence of this company. You have been through 3 or 4 managers since I've been here. You just keep hiring losers. As far as maintenance goes, there is the only one here who really knows what he's doing. Everything gets a band-aid here and this is unacceptable. The manager here had scheduled someone to clean the spot in front of the heater mishap and the timing wasn't acceptable due to a doctor's appointment. We discussed it and decided the next Thursday would be good between 10-12 PM. Now here it is Thursday, 9/21/2017 and I've moved everything so carpet cleaner can do his job quickly and then they tell me it's the 28th, however I wasn't called back to tell me this even though the manager would argue that she did. Never happened. I cannot change appointments again and I will not have someone I do not know in here around my personal belongings. I have tried to take care of everything the best I can with no upgrades at all. It's very depressing to say the least. The new manager hired is still learning I suppose what a mess this place is and I suspect the owner has a lot to do with it. Frugal is one thing but cheap and greedy is another. They come here and put a piece on the faucets that sprays and doesn't run so therefore it uses less water which I'm sure was what the owner wanted but it splatters all the way to the floor and makes a terrible mess, constantly wiping down everything (unless you turn it down like an airplane lavatory). There is so much more but I doubt if this will matter anyway. Just keep renting to the unsavory people you have been and the good ones will leave. Police are here at least once a week. I just don't feel safe anymore here or comfortable in anyway. Management is unacceptable. It isn't just me. I won't call maintenance on weekends unless a dire emergency. I try to be considerate to their life as well. I've tried to put up with it and lasted longer than most smart people. It's difficult to have to move, all the packing and expense . I had a melt down today with the manager. I yelled at her because she tried to defend her mistake. She did not tell me the correct carpet cleaning date and I know this for a fact, no email regarding it or any communication as a business should do.. I cancelled appointment and moved things. Not thinking much of F&W right now and for a long time. Just kept hoping it would get better. Doesn't look like this will happen so I will be leaving in the not too distant future. Good luck trying to rent units because my google review will make them run. Sorry it has to be this way but I have never had to encounter such things as I have here. Yes, I will wrap up this masterpiece for now.