Karen was a very pleasant person on the phone, I had found a property I was interested in and Karen…read morewas nice enough to meet our daughter at the property and show her around, I'm an out of state buyer but our daughter lives in Virginia. I also loved that this was a woman's owned business and that it's a veteran owned business, highly recommend

I've spent my energy, money, and time meeting with Karen and exchanging documents for her to help…read morewith the sale of my property. Karen Kryzanowsky whom was supposed to be marketing and selling my property for the past 18+ months couldn't even send me the correct address and listing for my property when I questioned her about it last week. When I asked as to why I have NOT received a single offer over 18+ months of being in business with Karen, Karen gave excuses to why my property wasn't receiving interest. I simply asked to see the listing which I could NOT find on any search I made. Karen insisted she could see it. However, when I used common search engines to see my property listing, the listing was nowhere to be found. I made recommendations to help market the property on multiple commonly known real estate websites. Karen insisted it already was being automatically marketed on those same websites I recommended from the time she listed it on the MLS. It was NOT. When Karen finally showed me the property she could see but I could NOT, it was the wrong address being marketed by a completely different agent. Since this incident, I have neglected to work with Karen and plain and simple, if you would like for your property to actually be listed and marketed, I would NOT recommend Karen to anyone in search for Real Estate guidance or services.

We thoroughly enjoyed working with Deb Beran on the sale of our home at Smith Mountain Lake. From…read morethe moment we first contacted her about the possibility of selling, she was responsive, knowledgeable and informative. She prepared a market analysis for our home, giving us her opinion on the value supported by comps, market trends and other data. With her years of experience and extensive knowledge of the market, we felt confident in Deb's insights and abilities. Once we made our decision to sell, Deb was with us every step of the way. Believe me when I say, she went above and beyond in helping us prepare the house for sale. Thanks to Deb's preparations and pre-marketing of our home, we had an offer within 48 hours of being officially on the market! She skillfully managed our contract negotiations and every situation that arose during the home inspection, appraisal and closing the deal. She was a calm voice of reason and experience that kept things moving along smoothly. On a scale of 1 to 10, Deb is at the top with a 10! You can't go wrong trusting your real estate transactions to her and her team!

Deb is amazing. She is disciplined and professional and very experienced. She literally laid the…read morefoundation by positioning and marketing our property so that we sold literally in 3 days and for more than asking price. That wasn't an accident, it was planned, intentional on her and her teams part. WOW. so glad we chose to work with Deb and her team.

From our first meeting all the way through closing, and even after, the process could not have gone…read moreany smoother. We moved across the country and as such we had a much more complicated home buying process than most. Margaret was beyond helpful in finding us what we were looking for. She worked with us when we were available which was way outside of normal working hours which made our shopping experience a dream. Margaret brought tons of knowledge to the process and helped us to narrow down the field to the stuff that really mattered to us. Walked us through every aspect of the offer process and then again with the closing process never assuming we knew anything. Answered so many stupid questions she deserves a medal. Also saved us quite a bit of money by catching things we missed. Went to bat for us for any issues we found and worked diligently to get them corrected. Her assistant Kees was also a pleasure to work with. Cannot recommend any higher A++ would absolutely work with again.

If you want to work with a consummate professional who will do whatever it takes to get your house…read moresold, I highly recommend Margaret Craye. We hired Margaret because of her success in selling other homes in our neighborhood. Our house had been on the market for many months when we hired Margaret. She told us exactly what we would need to do to sell the house (which did not include lowering the price!) With our blessing, she took over the process to manage everything that needed to get done to get our house ready for showing in a very short time. She did anything and everything to stay true to our agreed upon timeline! Margaret is also very creative and came up with a clever twist for our video home tour that literally resulted in thousands of views. The most important result: Our home sold three weeks after listing! We were blown away by Margaret's ability to get the job done. Margaret instilled a great deal of trust in us from the beginning. We did not question her suggestions and I believe our sale in such a short period of time was due to letting Margaret help us with decisions and then do what she does best - marketing our home and closing a deal. We are grateful for her help and refer her at every chance we get. You won't be disappointed!

Do not rent from this establishment! I tried to book a lake house and they replied to me and said I…read morewas on their "do not return" list. They said that I rented a home from them last year and their house cleaners said that it looked like we had a party. Mind you that when we checked in we realized the back deck was full of spider webs, cob webs and full of leaves. We actually swept off the deck and cleaned everything outside so we could enjoy the deck and didn't even complain about it. We were 6 people in their 30's and 40's consisting of financial advisors, accountants, teachers and medical professionals. We all take two to three trips per year together and I have always received 5 star reviews for my stays. I informed Long and Foster that their cleaning people must have lied to them to get paid more for the cleaning because I personally always do a final walk through on any rental because I'm proud of my 5 star rating. I asked for proof and they couldn't provide any. I then said they are just going to believe cleaning people that get paid more of they say there was a "party" and the lady replied that I was on the do not return list and I told her not to worry that I would never book anything through them anyway. Terrible customer service!

The house was horrible, a huge wet spot on the floor, house was very poorly equipped, when we…read morecomplained we were brushed off, told they would bring what was missing, they never showed up. They did not communicate with us at all. Very disappointed in Long and Foster in Moneta VA. We will not be renting through them again.