Quick response, fair prices, knowledgeable no nonsense. A business interested in keeping a good…read morereputation. I would use Smith Home Services again and highly recommend. Just got it done and my house is old - 1962 old.

Installation of the toilet was quick and efficient. The price of the service was very reasonable.read more

Great Service. Best all around brand. You pay for the best quality of service. I onlydealt with the…read moreplumbing service. The scope the issue, explain the plan of action and fix the issue.

I wish I could give no stars Rude and disrespectful employee…read moreJob was not completed. The faucet was still leaking after he changed the knob. I called company and They sent the same man back out and he should not be representing a well known company. He was rude very rude! I will never use them again. My invoice did not reflect the job done. I am waiting on someone to call me back and tell why it says he did work on my washing machine. Then I was told if I had the work completed I would be charge a fee for coming to look at it. Well I was charged any and now they want to try and credit it back after questioned my bill. Horrible experience.

Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

I feel completely scammed by Roto‑Rooter--started bad and got worse…read more 1. Initial service: They charged me $9,700 for plumbing repairs in my Plantation, FL home. At the time, I thought it might be overpriced, but I accepted it because they did some repairs and promised bathroom work. I never signed the invoice or contract (DocuSign remained unsigned). 2. No proper camera inspection: The technician excavated the same area they claimed was leaking--but missed a large hole in the main sewer line entirely. 3. Partial completion, big issues: They returned later and finished the bathroom work for free--thank you for that--but still did not fix the hole in the main line. 4. Independent plumber confirmed fault: I had a second licensed plumber review everything. He said the hole likely occurred during Roto‑Rooter's "descaling" process, and the original invoice description ("descaling") is overly vague, offering no clear accountability. 5. Ongoing problems: Water pressure in the main bathroom is poor, hot water isn't working right, the toilet wasn't reinstalled properly, and the integrity of the line is compromised. 6. They refuse to take responsibility: Management says they fulfilled the contract--but their own technician missed the damage, and I have a professional saying it's their fault. 7. I've disputed the charge with Synchrony Bank, filed complaints with the BBB and Florida Department of Consumer Protection, and I'm prepared to escalate further unless this is corrected at no cost. Final thoughts: I would've been happy to pay if Roto‑Rooter had done fair, honest, and competent work. Instead, I'm left with damage and risk that could have been prevented. I strongly advise anyone to get multiple quotes, read documents carefully, and never sign or pay large invoices without verified work. Avoid this company unless you're ready to risk being overcharged and left with more problems than you started.

We had an issue with our septic being clogged. Called a company they came out and could not locate…read moretank, then called Duck Duck and got a same day appointment, it was later in the afternoon, so we were happy they could still come that day. Alberto stayed very late to ensure us some temporary relief to make it to the next day. Came back the next morning, not only did they fix the clog- but they also actually located our septic and drain, which 2 other companies had failed to do! Great job and great service!

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Had a water leak neighbor recommended them and called David for me . He came as soon as he could…read morefixed it enough till his son Gavin could come next day to fix it. Both very very kind and professional. They treated you like they knew you forever and like family. Reasonably priced Thank you . I would highly recommend them . Its so rare to find a family owned business and be so kind and considerate for you your home and pets. Thanks i will be using them again 5 stars all way.

Excellent customer service! From the door everything went smoothly and it was so great meeting…read moreTyler today! I had an unfortunate occurrence with my fairly new 2023 Rheem a leaking gasket but Pv Plumbing gave a great quote to replace this with a new one and I was happy to learn that this Rheem will now be installed by their certified plumbing company! I didn't even know! So I'm not happy about my unexpected expense (side-eye to Rheem) but I think I received a great price from PV to get a new one installed. I TRULY cannot recommend PV plumbing enough!! AIDAN AND CARTER ARE JUST SO AMAZING!! save yourself the aggravation and just call PV plumbing (the company that installed my previous heater just back in April of 2023 may have been the reason my heater failed) he used the same old parts but NOT PV plumbing! This company has exceeded my expectations on timing, professionalism, esthetics of the company, sales and excellent plumbers! I just called yesterday and I'm already fixed first thing in the am! I'm really appreciative to see that great workmanship still exists! PV plumbing ya'll did that!!! Thanks so much again to AJ, Tyler for his immediate assistance and , Carter and Gavin, great work this morning fixing my water line!!

Technician was wanting to help and they're not overpriced. I would recommend them again.read more

This is the best plumbing company I have ever worked with…read more Spencer the owner is the nicest person I have met , we had a pipe burst an water went everywhere, he was working in the office and he jumped in a work van and came straight out and fixed it, then went all around our house and checked everything fixed some things that were fixing things he said would probably bust the next freeze, he came back the next morning and rechecked everything again. I would definitely recommend this company to anyone who needs a quality plumbing company to work with.

Hall and Sons completed a good size project for me. I'm very happy with their process and outcome…read more Their skillset is quite broad. The project was administered well. Each persons demeanor was patient from the in home sales and estimate to the changes I wanted. I plan to use them in the future.

The service was AMAZING! I moved into a new-to-me home that had a few items on the inspection…read morereport that I thought should be taken care of before the condition got worse. Communication was outstanding. OUTSTANDING. Evan showed up on time (!!!) and addressed all of my questions and concerns with patience and empathy. The total bill for 1.25 hours of work + materials was less than $250. I was pleasantly surprised! Thank you, Evan and Hall and Sons, for your amazing service! I am one happy customer!

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was super helpful from start to finish. He came promptly, got me a quote immediately and…read morestarted the work right away. He was professional and offered great suggestions to assist my elderly parent with their shower conversion with grab bars. I am very happy with the work Ricky did and will recommend him to my family members and friends who need plumbing work done. Plus, he's just a really nice guy who was very kind and patient during a very stressful time for my family. And, his bid was very reasonable.

What a great experience. Had a water heater that stopped working suddenly (cold showers in…read moreFebruary... brrrr) These guys were super quick to respond, super helpful and got the problem fixed! Couldn't ask for anything more!

Jerry was incredible. I reached out via Yelp last night, and he was at my house by 2pm today…read more Incredibly easy to work with. Priced out the entire job through pictures/text messages. He installed 4 bathroom faucets, 1 kitchen faucet, a garbage disposal and the dishwasher in less than half a day. Highly recommend.