My uncle is a resident there now and I think they amazing I have had other members in facilities…read morelike them they were not good but Oakland Grove is amazing I know my uncle is getting great care there thank you so much to the staff for everything your doing for my uncle Robert

I was sent there by the Landmark Hospital for rehab as I had spent almost a month in bed for a…read moreserious illness. Obviously I couldn't walk after all that time in bed. My problem was that the food was so bad I could barely eat bits and pieces. It was horrible. In any event I have a medication regiment that really needs to be taken at certain times and not 15 minutes later. What they do is they have Medtechs that passes out meds from room to room. The problem is that there are normally 2 patients per room. When they pass out the medication they also take the vital signs of both patients. It takes forever to get your medication. Many times once I could walk with a walker I would go over to the Medtech in the hallway and ask if I could get my meds. The good part is they always said yes. The Pt and Ot was the best. It was a very clean gym with excellent staff. One day while in the gym a trainer came up to me and asked if I wanted a haircut! I said "sure" because I really had messy hair and then she said " you want a shave?" I also agreed and she got a hot towel and gave me the best shave I ever had free. The reason for the three stars is because one night I had to go to the bathroom. I was able to go by myself with my walker. It was dark and I tried to get back to my bed and my walker's front right leg hit the corner of the bed and I fell hard against the floor and the wall on the left. It woke up my roommate and he said " what the hell is going on?" Really loud. I could not pull myself up off the floor so I crawled to my call button and started pushing the button. After a 15 minute delay a staff member came in and helped me back to my bed. It was so bad most places automatically send injured patients directly to the hospital ER. They never did that. The next morning they did an investigation as to what happened overnight. I told them the entire story and one nurse leaned on the bed and the bed moved away. The bed was not locked so when I fell the bed had moved away a bit. ( negligence) They never made sure my bed was locked. I had lower back pain and neck pain in the back of my neck. And I'm on Coumadin where a fall where you hit your head could easily cause brain bleed leading to a stroke or blood clot. I was never sent to the hospital next door to make sure I was ok. This happened a year ago and eventually I was discharged. Here it is a year later and I was forced to see a neurosurgeon for my lower back and neck pain. To make an already long story short. 3 MRI's showed a fractured lumbar 1 spine and 3 vertebrae in my neck damaged. I am now in nonstop pain not only in my neck and back. There was nerve damage everywhere. I even have permanent constipation and neuropathy in all my muscles. I can't bear the total body pain caused mostly from the damaged nerves that run up the spine to the brain. Many nerve signals don't reach my brain. In other words if I'm cold my body can't shiver. the message to the brain is through a pinched nerve so I have to have a blanket on even if the room is warm. I have been to a half dozen different doctors from the RI spine center to my PCP. I have to go to RI HOSPITAL on February 11 for a test procedure. My entire body is in pain all day and all night. It's so bad I wish I would die. I'm 72 and lived long enough but I'm hopeful some doctor can help me. I never sued the place for putting me in an unlocked bed and not having me checked out although I thought of it. Well got to go. I have another doctor's appointment tomorrow.

This place reminded me of a hotel and outdated one, but I've been in many nursing homes in the last…read moreyear for my uncle and this is the best one yet. The staff are extremely friendly the rooms all come with a refrigerator and a flatscreen TV a big window and a private bathroom. The place is very clean and my uncle seems very happy so far. He says the staff are just as nice when we aren't there. The only complaint is the food, but that goes to say it pretty much every nursing home with all the dietary restrictions.

This hospital is the worse hospital i ever been to... and now they are violating our rights! I was…read moretold i couldnt record in the hospital witch is a policy/rule not a LAW i refused to do so and was assaulted but a security guard after a staff told him to confiscate my phone like they are the law... i dont not recommend one a dying bed

Horribile care waiting in pain no one checking in my wife leaving her in pain. No one is checking…read moreon her

The most friendliest staff you ever met from Dr. Picard right down the chain of command. A+++++read more

I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

No. Nonono…read more I had suffered from an Achilles tendon strain and my doctor recommended RIRH and one other facility because of their location near me. I picked RIRH and I regret doing so. RIRH is a part of Landmark which has recently been bought by an out of region hospital chain . The facility itself is outdated , and much of the hospital has been shut down (MRI, XRAY, etc) and moved to Woonsocket . I came in with an open mind and tried to give them a chance. Some things right off the bat: Parking. Its no fun to walk in an air cast. The hospital isn't designed for outpatient services and it shows. If you need a cane to walk more than 50 yards, bring your cane. Signage for outpatient physicial therapy is nonexistent. Luckily the kind janitor was able to direct me to the basement. Outpatient PT seems like an afterthought. They do have a pool at least, which seems to be one of their big talking points. I had called for my first appointment and got attitude when I asked for evening appointments. I called on a Tuesday and couldn't be seen for over a week, with an appointment that wasn't in the evening (I was trying to be flexible.). Great way to start the healing process. As soon as I walked in to my first appointment I was given a list of appointments for the next 8 weeks. All on Tuesdays and Thursdays. I wish I had some input into that, and when I asked to change an appointment due to prior commitments, again, attitude. Billing is done off site, so there is no one to easily speak to if you have a question . If you do call, again, expect an attitude. I have hit my out of pocket this year. I received a letter from RIRH saying I would have a copay. I called to ask what was wrong so I could call my insurance and they said "well that is for your info only, so if your insurance says otherwise, disregard it.". Uh, what? These are all things I could be ok with, if the actual care provided was adequate . Now here's where the fun starts My first visit (eval) was awesome. John was thoughtful , explained what was going on, and answered all of the nitty gritty odd ball questions I had. He felt that my strain was due to tight calves and that if I didn't fix that, that the injury would keep happening . Awesome. TENS unit, some ultrasound , and I was optimistic for my next visit. Enter other physicial therapist. All they seemed to care about was my pain level and that we got everything done in 30 minutes (because that's how long the appointment could be, no more, no less.). I expressed my concern about my calves and they retorted "well I didn't do your evaluation so I don't know.". Great. That's great. Ultrasound, no tens unit, tape, stretching, and away I went. The next few appointments went like this. Again, concentrating on pain levels, not on prevention. I was having pain while doing my exercises at home and hearing a popping noise, and I couldn't get an answer as to why, or why this new symptom was occurring . Just "as long as it's not in extreme pain, I don't care that it's popping." I went back to my doctor, explained what had happened, asked about my calves , and he said he agreed , that it needed to be addressed . Also agreed that if I wanted to that I could find a new therapist. Gave me a new script, and I promptly cancelled the remaining appointments I had at RIRH. Please, go somewhere else, unless your health care provider has a specific reason why you must go to RIRH. I know others have done well with specific people here who specialize in certain things, but never again for me.

Not Even Your Worst Enemy …read more.. As a nurse with thirty years of experience, I have never encountered such blatantly unprofessional behaviour as with the staff at Rehab Hospital of RI. The staff were rude over the phone. They were "too busy" to discuss anything with the family member (who is, coincidentally, also a nurse), discharged the patient too early without a care plan in place, refused to discuss aftercare concerns two hours after the patient left saying "once you're discharged you're on your own". This patient could not walk unassisted, was released without an assistive device (a cane!). The most insane piece was two nurses assisting this patient down THREE FLIGHTS OF STAIRS because the elevator was broken. He was going to be discharged and they didn't want to wait for the elevator to be repaired. Absolutely the poorest care, the most unprofessional attitude. NOT recommended under any circumstances.

I wasn't a staff member of the Holiday Retirement; I was an agency nurse covering the shifts there…read moreas needed. In my opinion, it's a place that provides a home-life atmosphere for the residents. The nurses, med techs and, especially, the CNAs are caring and dedicated to their patients. The place itself is clean. The software is highly ergonomic and time efficient. I definitely will recommend this place to anyone!

Do not recommend this facility. They tend to dismiss concerns and the nurses aides seemed to hate…read moretheir jobs there. Regret ever having our loved one in this facility.

Mom was there recently. Received amazing care and respect while on the rehab unit. Staff on all…read moreshifts were extremely caring and Compassionate. The private room was an amazing plus. Food (if anyone knows hosp/nursing home food) was amazing. I noticed the other long term floors having activities that looked great. They have prayer and service every day for ppl that want to attend(plus plays on inter om briefly fo ppl who may be bedbound or in therapy) but it's not overly pushed if you are not catholic. Grounds are gorgeous here. Therapy dept was great. The case manager with the SW went above AND beyond to facilitate moms stays with insurance so she was safe to come home!! They worked tirelessly at a hard job and we're so unbelievabllllly grateful!! I cant think of a bad thing to say here. From nurses, therapy to housekeeping we would come back if needed and it's never an easy decision where to bring family!

People are rude staff are rude use to be a Catholic place not anymore treat people like prisoners…read moretreat guest poorly get with the program treat my mom sherry good

I will start by saying my initial conversation about who to see for the problem my husband was…read moreexperiencing was with their scheduling department. gal was quite pleasant and got us an appointment quickly. Receptionist pleasant and efficient at appointment. our problem was the assistant who took us in prior to seeing Dr. She proceeded to basically lecture us because we did not have a referral from an optometrist. I suggested we leave and she calmed down a bit. Saying that was the problem with the general scheduling Department. That was not our problem and as patients she should not have treated us that way. Doctor was fine when we saw him. Unfortunately this is the second time I've had a problem there and probably will not return. I think they are too big and have lost the personal touch.

Complete joke. First time I had a visit, they told me they didn't take my insurance to later find…read moreout it was a mistake. They day of my appointment 15 min before, they called to tell me the doctor is out. Complete waste of time, find an eye doc that isn't a complete mess and has some standards of professionalism.