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    Friendly Faces Senior Care

    5.0 (1 review)
    Open Open 24 hours

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    10 years ago

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    Reach Healthcare Services - Theresa Bohannon-Gerke, RN Principal/CEO

    Reach Healthcare Services

    1.0(1 review)
    2.5 mi

    This is a poor excuse for a Home Health Agency, first visit was all good the second visit the…read moreperson never showed up, when I called the office I was told she stated she had left a message in my voicemail yet no message and no log of the call that was supposedly made. Then I was brave. enough to have a third visit, that was a mistake, my doctor had ordered some bloodwork 4 days before my visit yet they were unaware of it. This was to be a weekly test so now had to wait 2-3 weeks to get blood work. Though when the main office saw the lab orders they called me to advise me that they didn't draw this type of test. No reason was given just that I HAD TO CALL THE DOCTOR OFFICE, I felt that they were discriminated against because of the tests that were ordered, just shows how there is still so much ignorance. After this I had had enough I terminated the contract. If you end up with this agency I suggest you run as far as you can.

    From the owner: Welcome to Reach Home Health…read more Reach is an established home health agency. Our organization was developed in response to patients who needed assistance with health care and personal needs and wished to remain in an independent living environment. We provide a cost-effective alternative to skilled care by utilizing highly trained caregivers as an integral part of our healthcare delivery system. Starting with a thorough evaluation by a Registered Nurse (RN) Case Manager, we determine the patient's health status and medical/personal care needs. The RN will determine if the patient's needs can be met by an unlicensed caregiver based on the stability of the patient's status, the nature of the tasks, and the training of the caregiver. The RN will develop a plan of care for the patient including the frequency of supervision required.

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    Friendly Faces Senior Care - homehealthcare - Updated May 2026

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