Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

This company was excellent with my special ed sister when she was in her end of life stages. They…read morecame out immediately when we got her home and anytime I needed meds, they were delivered within 3-4 hours. Very nice/professional employees and every time I called they answered all of my questions and always called me back quickly. I would definitely recommend this company, they were great. Thank you for everything during a very difficult time in my life.

I am a senior resident at St. Dominic Village, 2401 Holcombe, Houston Tx. Gary, the pharmacist,…read morecame here to provided vaccinations several months ago. I spoke to him at moderate length. He was affable and generous with his time. I was a new resident here and my cu;rrent pharmacy was at least fifteen miles away. I was impressed with the service he was providing and decided to make Medic my go to pharmacy. I am very satisfied. I am able to speak to someone on line and request medications. Delivery has been immediate. Service has been helpful. lI plan at this stage to remain with Medic.

Medic pharmacy has been taking care of my mom for several years. I can't begin to describe the…read morelevel of customer care. To say they go above and beyond is an understatement. When I call they know exactly who my mother is. She's not a number to them. One time the pharmacist personally drove my mother's meds to her assisted living place. Another time the pharmacist called to alert me that someone was trying to collect information from the Medical Expenditure Panel Survey (MEPS). Apparently my mother "agreed" to take their survey but he knew that I am her power of attorney and she was not in her right mind to make that call. I am so grateful to this pharmacy. Please don't hesitate to use them.

Genus Patris Hospice was amazing. Irene saw my grandfather for about a year. She was so kind and…read morepatient with him. He absolutely loved her and the smile on his face when she showed up said it all. She went above and beyond to make sure he was comfortable and taken care of. We couldn't have gotten through the past year without her and Genus Patris!

RUN! This is nothing more than a money grab. From the start, this agency over promised until we…read moresigned the dotted line. Our assigned nurse who promised to come see my mother a couple times a week, never came ONCE. He also never answered his phone. My mother was with Genus Patris for a week and by the following week I had her placed into another home hospice agency. I could go on for days about how unprofessional they are. These people do not see your loved one as human, just as another pay day.

Terrible quality of care. My sister was admitted from hospital to rehab ward. Since being…read moreadmitted she has had to beg for help. No one at night answers her call light. She is left in a soiled bed for hours. She has now formed a bed sore. She went without a shower for a week. They are extremely lazy. Including the nurse. This has been the worst experience of our entire family's life.

Paradigm has taken care of a lot of our patients and always does a great job. Would highly…read morerecommend!

The relative was only in their care for a day before dying, but in that short period we were…read moreremarkably impressed with the staff and the facility. It was very clean, the family and I really liked the simple but pretty artwork and the comfortable accommodations for family and friends who were visiting the facility. I wish I'd taken photographs and particularly of the artwork on the walls. It seemed very clean to me which is important and the staff was very nice. I met a couple of the chaplains and they were wonderful. One of the chaplains also followed up with the key family member after the death to ensure that they were doing OK and provide a grief counseling referral if needed. It's not easy being at a hospice inpatient facility, but there was a lot to recommend this place. Really good experience despite the difficulty of the circumstances.

My grandfather was admitted to Harbor Hospice for 9 days and we were very pleased with everything…read morethere. They were incredibly attentive, kind and intentional. From the first meeting with Mr Dickerson to the end of my grandfathers life, the staff were so great. They were always available but also never interrupted our family time. I am so thankful for this facility and absolutely recommend Harbor Hospice if you are in the unfortunate circumstance of looking for a hospice company. Thank you to everyone there for such amazing and compassionate care.

I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

This is about your SugarLand location. They turn off the ac in the patients room when you're…read morevisiting there longer than 5 minutes. That female manager is a total bitch. I urge everyone, do not use this facility. This place should be closed down forever.

The only reason I gave them five stars is because I couldn't give them six!…read more The representatives, chaplain, Doctors, nurse practitioners, nurses, CNA's were all very professional, caring, open and very easy to work with. Always taking my concerns seriously and coaching us through the stages of my wife's hard fought battle with end stage dementia all the way to the end. It was hard to do the heavy lifting in being a care giver for my girl, but they were with me every step of the way. I couldn't have done it without them! Special thanks to Rosaline, Monique, and Medina who cared for my wife like she was one of their own! These people are angels among us and should be praised for the hard, gut wrenching work that they do every day to help our loved ones transition to their rest in heaven! THANK YOU VITAS!!

The journey of passing is never a pleasant experience, but VITAS has made this experience peaceful…read moreand very caring. The staff and facilities deserve 10 stars. Our loved one is at peace and the care they give was warm and sincere to the end. Thank you VITAS for your passionate service.

The Com For Care located on Oyster Bay St in Sugarland does not keep their promises and will let…read moreyour loved one die while suffering. The caregiver is the only positive thing about this company and the kitchen was clean, other than that: HORRIBLE EXPERIENCE. As a hospice RN, I can honestly say that they broke many guidelines and DEFINITELY did not provide appropriate end of life of care for my father. No pain medication for a dying person who could barely speak with a broken hip is not only a hospice guideline violation but it's inhumane. The hospice provider is GENCARE Hospice. RUN!!!! I was assured of updates, as well as promised that I would be given enough time to come be with my father so he would not die alone. I was notified 1 hr and 40 mins after he passed. He was receiving a "bed bath" when he passed. Any decent and compassionate hospice provider would have respected my requests that he not be moved unless absolutely necessary - because he screamed at the top of his lungs in pain. When I requested that he be given pain medications, at the very least, before they repositioned him, the hospice nurse justified not doing this by saying, "You know that no matter what we give him, he's still going to scream. A broken hip hurts". WHAT? I was blown away. I've never heard a more ridiculous answer in my 32 years as a nurse. Oh really? Then why wasn't he getting medicated regularly? She finally agreed to medicate him before moving him-which I have zero faith that she did. In hospice, a good nurse can tell when a patient is "active" which means the patient has hours -maybe days to live. No one there could tell that. I showed a video and photos of my father to MD friends and the owners of the hospice I work for and they were appalled. He was breathing 32/min... a clear sign of distress and screamed when I touched his head. All of my coworkers said he was "active" at that time. Not the Com for Care owner and certainly not his horrible hospice RN could see that. Every human being deserves to die pain free and with dignity. Do not trust this home with your family member and DEFINITELY DO NOT USE GENCARE hospice- unless you want your family member to suffer.

Com for Care is a wonderful place. We needed to move my wife's 87 and 93 year old parents from…read moreanother assisted living facility because they both needed more care than they were receiving. We did a lot of research and spoke with a number of places. We were also in the midst of some extremely difficult health issues with other family. We have been so pleased with the care our parents receive at Com For Care. The staff is positive and thorough and stable. The stability in a business of high turnover is highly unusual and a reflection of the long history of Com for Care and Ann's leadership. There really is not a comparable place that we have seen or even heard of. Our lives were changed once we moved our loved ones to Com for Care.