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    2.9 (12 reviews)

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    1 year ago

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    3 years ago

    Super friendly staff with great prices, not much more you can ask for in a liquor store!

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    Maine Smoke Shop - The receipt shows 5 Natty Daddys and a Red bull incorrectly charged to me, and never refunded.

    Maine Smoke Shop

    2.7(7 reviews)
    7.4 mi
    $

    Check your receipt! I was ripped off by the cashier, I bought two items, about $17.00 or so. When I…read morechecked the receipt, there were charges for 5 Natty Daddys and 1 Energy drink also on my bill, even though these were not anywhere near the checkout. I asked the cashier to remove these items, he hesitated, appeared to not know how, and then pretended to remove the extra items. He told me he refunded the extra money charged to my card. When I checked my balance at home, the original charge was the only transaction from the store. I emailed the contact number, no response. My only guess is that this guy does this on a regular basis to unwitting customers, and maybe the management doesn't mind. Just going by their lack of response to my email. Just check your receipt.

    I hardly ever write reviews of establishments, nevermind negative ones, but my partner and I were…read moretreated so rudely by the woman at the checkout counter that I suddenly feel compelled. She demanded to see our IDs the moment we opened the door (we're both in our thirties) and when we asked a question, she continued to berate us for ID's faster than we could remove them from our pockets. Every sign on the door said that ID's were required at CHECK OUT, and that seemed to be true for every other of the five customers who walked in during this period, except for us. When we asked about whether they had a product and the answer was "no," we stood by the door to google other shops since it's frostbite weather and were stared down intently, uncomfortably, and creepily. Terrible experience; will not be returning, obviously. We went to Primo Glass after and they were really kind, only asked for ID at purchase and treated us like human beings; wild concept.

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    Maine Smoke Shop

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    Cigaret Shopper

    Cigaret Shopper

    2.5(4 reviews)
    11.6 mi

    Absolute trash, everything is dry and stale especially the attitude of the management who run the…read moreplace. They will never get any cigar you request and the ones they have suck but the worst part about this location is interacting with the people who run the store the guy who works there is pretty nice but the woman who runs the place is insufferably horrible, and makes it impossible and pointless to stop in.

    Generally speaking this store is a good place to stop for better prices than other places. They…read morehave a good variety of smoking accessories such as cigarette holders for those that roll their own, pipes for tobacco & glass pipes, e-cigarettes, vape pens, tubes, cigarette rollers (hand & electric), a few snacks, drinks & gum etc. However, I went in one day to purchase an e-cigarette for my elderly neighbor. I explained exactly what I needed. Well, it turned out that what he sold me wasn't at all what I had asked for and after 3 uses it stoped working. So, I went to return it but I was told they couldn't take it back b/c I'd lost the receipt. Even though he knew I'd bought it from him just a few days prior. He wouldn't even exchange it for one that would work never mind one that was what I'd originally asked for. This is just the bad customer service this place usually offers. I've only kept shopping there b/c it's local and their prices are better but after my last visit I'm absolutely done and will never return. The main reason I will not return is because this location has an employee that is a total jerk. He really needs to either be fired or sent to training. He is RUDE and lacks proper manners for serving the public. He has zero personality & always makes me feel uncomfortable. It's like he hates having to wait on people. The store recently changed their hours but didn't bother to tell shoppers by posting a notice or telling them when they went in to shop. Although most people know stores are closing earlier due to the COVID-19 virus some aren't and the ones that are changing their hours have let people know via email, text, by posting a note on their door, or by letting people know when they cash out. So, my roommate shows up the day after he'd just been there to shop at about 6:40 & this guy didn't bother to tell him the next day they'd be closing at 6 and not 7pm. My friend arrives at 6:03 and the guy is just standing there staring at my friend. He shows the guy that he has the exact change for the cigars he wanted but the cashier just smirked at my friend and shook his head no. I get that he was closed but a decent human being would have come to the door, apologized for not letting him know the day before that hours had changed, let my friend get the cigars, take the exact change and IF he'd finished cashing out - put it aside for the next day. But nope! The rude hippy just stood there with his arms crossed, smirking as if he was enjoying the power he had and then turned his back and walked away. Imho, this location is probably losing a lot of business because of this employee! Even before this when I needed tobacco I'd go in and get just what I needed rather than shop around for other items. I don't recommend shopping here if you can avoid it because he is there most of the time. So, from one day to the next my friend had no idea they were closing at 6 and not 7pm.

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    Cigaret Shopper
    Cigaret Shopper
    Cigaret Shopper - We are a walk-in humidor with lots of cigars.

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    We are a walk-in humidor with lots of cigars.

    Friendly Discount - beer_and_wine - Updated May 2026

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