Even though there were no other customers in the shop, the young sales person was very attentive in…read morespite of the gentle ribbing me and my friend kept going the entire time we browsed through the Designer Diva. Points, stars and flowers for hiring someone who understands the concept of delivering quality customer service even with a small business. This was my first visit but I left with some beach jewelry and super cute sunglasses. The quality of the items was either brand new of gently used. Prices weren't astronomical which was pleasantly surprising. The store decor was bright, current and organized. Adding this place to my list.

Owner was rude and condescending when I was asking general FAQs. Tried to donate a few dresses and…read moreshe scoffed like they were ugly/out of style. They were from 2023/2024. "I would NEVER take those" I have pictures and recipts from all of my dresses as I was a bridesmaid in several weddings, but OKAY she knows they are from "2015/2016" Will never go back. Please shop elsewhere

I cannot recommend Touch of Class enough! I was on my fifth shop in search of a formal Mother of…read morethe Bride gown and was starting to feel discouraged. Everything changed during my appointment with Fiona. I had a list of favorites from their website, and Fiona was incredible--she knew exactly where every single one was located. The difference here is the expertise. Fiona understood my style immediately but also used her intuition to pull a "wildcard" dress I never would have tried on my own. That ended up being the winner! I went from having no options to having four beautiful dresses to choose from. Thank you, Fiona, for making this such a rare and wonderful experience!

The best place in MA to get your special occasion attire tailored! Truly. Rosa, the owner, and her…read moreteam of seamstresses work tirelessly to make sure that every person that comes here leaves feeling beautiful, with high quality work done to gowns, wedding dresses, and more. From the simplest hem to a full overhaul of a garment, they truly know their stuff! The new location is convenient, with ample free parking outside. The shop is spotless, with dressing rooms, clean lighting, and even several dresses for sale in case you can't decide which one to bring in. I have my eye on one, and will certainly be coming back for a fashion show moment! Pro tip- make an appointment before you go, as they do fill quickly. After being recognized as one of the top spots to get alterations in the Greater Boston Area by The Knot, it's no wonder they are busy!

I meant to post this back in November but it slipped my mind…read more I had a tuxedo tailored here and they did a fantastic job. Highly recommend them ~

Have been using for years and they are the best. First used for 4 sons and now grandsons.read more

Rented 2 suits here for a funeral of all things and since Russo's has moved to Reading, I was…read moreintrigued about the setup and I had a good experience with them in the past. We went in to get fitted- we probably picked the wrong day the staff was super busy because it was wedding season! (Late June I was there of 2022). We waited as the people ahead of us were taken care of then proceeded to be fitted. I will say right off the bat I have a weird body shape- no jacket seemed to fit right- again weird body shape McGee over here. One of the other tailors freed up and took us right on back to the fitting rooms. He had me sized up in no time and in a comfy suit then went to work on fitting my stepson. After a few minutes we were looking spiffy and comfortable. I watched as rack after rack of groomsmen tuxes were bagged up and labeled ready for pickup, the tailor joked with us both about how crazy busy it was as he fitted us and generally kept us at ease. Suits rented- money paid and off we went. Here's the nice part- the shop was nice enough to let us rent the suits about a week early and when went to return them the shop was closed as the team was off for the 4th of July (well deserved after the craziness I witnessed with the weddings lol). So I called their number and left a message asking what do as I was going on vacation. Maria called me back and told me to not to worry about it and bring the suits in when I got back- there would be no late charge. Good to her word we were not charged and it was an overall great interaction with the shop. They take cash, venmo, and credit- but there is an extra fee for the credit card processing- a sign on the counter states this as well. One downside is there is not seating area in the main shop to wait- but the shop is so full of suits, and tuxes it makes sense why it's not there. Other than that- thank you Russo's for your kindness and understanding throughout the process of rental and return!

The staff was super friendly and helpful. I came in last notice and they were my fairy godparents…read more Helped me find the dress I had in mind and make adjustments quickly. Ana Hernandez was both helpful and efficient when taking my measurements. Both the staff at Russo and the seamstress that works there helped me have an amazing experience at Russo. Will be coming back for future events and highly recommend others to do the same.

Took a bridesmaids dress here to be taken out (worst case scenario) after being told by another…read moreplace it wasn't possible. Mino was able to do so and for cheap! She called me a couple days later to try on and it was perfect. More importantly, she genuinely cared and was trying to help me out, rather than my other experience of being told I should've ordered a larger size. Agreed with other comments that she's hard of hearing and seems forgetful in conversation but is not actually. She remembered me and my dress right when I walked in.

Mino is very sweet and always thanks you whole heartedly for your business. She is hard of hearing…read morethough and her english isn't great so you do need to be patient and speak loudly. She was thrilled to hear that I found her on the internet! No Credit Cards accepted. Cash or Check only. Her prices are excellent. At the time of this review this is what she charges: Pants Hemmed or Shortened- $5.00 Pants taken in or out at the waist- $6.00-$8.00 Pants Tapered- $6.00-$8.00 Jacket taken in or out- $20.00 Jacke Sleeves Shortened- $7.00-$14.00 Shirt Shortened- $10.00-12.00 Lined Dress Shortened- $10.00-$12.00 Lined Gown Shortened (2-parts)- $25.00 Gown taken in or out- $25.00 Tuxedo Rental (Black) $45.00 She is open until 6:30 Monday-Saturday. I gave her my bridesmaid dress to have shortened and taken in and she will get it back to me in 8 business days which made me very happy! Plus its about half the price that David's Bridal was going to charge me.

I had such a great experience with Manisha! She did a beautiful job with my bridal henna and made…read moreme feel comfortable, relaxed, and at ease throughout the process. So many people commented on the gorgeous and unique design and style elements. I can't wait for the next occasion to work with Manisha in the future!

This is my second review, a year and a half after the first…read more We've booked Henna Cafe twice, for two bat mitzvah parties. Both times Manisha Trevidi (owner) has been professional and given exceptional value. Her designs are gorgeous, and what's more, the guests love them. She has tremendous patience and a smile for the youngest guests, and for all others as well. For our most recent party, she worked with us last-minute when we needed to push the start time forward an hour due to an impending snowstorm. I recommend her services highly, without hesitation, and gladly!

We were having 25 people for Thanksgiving and had a big empty room that needed tables and chairs…read more These guys were great. They delivered on time the day before, set everything up , no fuss no muss. Pickup was exactly the same. Quick and easy. Highly recommend them.

Truly enjoy using this company for the 1st time. I would use the company again. Also refer them…read moreto friends and family.

This review is for Bonobos - Prudential Tower Boston…read more the product is quite ok, but the customer serivce is horrible. Its quite frankly not limited to one person. I blame bonobos the brand because they fail to train their staff or take action against the staff that's misbehaved and unhelpful. On 2 separate occasions I visited the store and had HORRIBLE experiences. the staff is rude, inconsiderate and talk as if they are doing you a favor by just acknowledging you. Not buying this brand again.

Don't ever buy this brand. It is a scam. It's a marketing scam. They lasted less than three months…read more Before you read other opposing opinions I wash and dry all my cloth in delicate, I bought 12 pairs, and rarely use socks. I estimate I used each pair less than five times. The last set of no-show socks I bought was from Uniqlo and lasted about three years.

I do is a total I don't. Sketchy part of Boston, walked in and the clerk was so unhelpful and un…read morewelcoming. We started peaking around at the pretty poor selection and given not being greeted or taken care of during that time we decided to leave. When we told her we were leaving she didn't ask why or even care. Absolutely terrible service and dresses. I'm so confused on the reviews because this place was a total waste of time and borderline scary

Dianellie was so incredibly helpful during my appointment. She knew I had another dress under…read moreconsideration but was patient as I tried other options at I Do Weddings and didn't make me feel pressured. The shop had such beautiful dresses that were high quality, customizable, and affordable. While I ended up not selecting my dress here, I had a wonderful experience and am grateful for such amazing customer service.