This laundromat is good EXCEPT for their employee Joanna I think her name is. She NEVER understands anything I'm saying OR she acts like it. It's ridiculous. I'll tell someone something specific about my comforter (what detergent to use) etc etc and she will look at me like a deer in headlights when I ask about it, and just repeat what I'm saying. Whenever we do speak she has music BLASTING from her headphones. So She either doesn't know enough English to work this job or has 0 care for the customer, because how are you going to hear me say "wash cold dry low please" if I can hear the music you're listening to from 3 feet away. I think it's the latter though I've been told it's just her English proficiency, again, I think it's just a lack of care. It's not a comment of hate it's just the truth. We did speak to multiple people about this, to which I was told to simply drop off my clothes at a time the young lady isn't working. We did also receive a small credit due to an error in our laundry (as a result of this young woman).
However, this was still our experience which we have every right to share. It's a clean laundromat. Functional. Just has a very different view of service than we do, so go there but maybe do your laundry yourself. read more