This place gets a five star rating on customer service alone. That's not to say laundry services…read moreare bad I'm just saying customer service here is fantastic! I was in an accident and living in a rehabilitation facility while I heal. Unfortunately some complications kept me from being able to get my laundry done this week and I was quickly running out of clothes. I called Grace's just to simply ask if they offer a pick up and delivery service, which they do. I expected a couple days turnaround and potential he not even a pick up until the following day. Not only did they pick up my laundry within the half hour, but they had it returned to me only a few hours later. I don't know if they could check that quickly every day, but I'm incredibly appreciative of not only their speed of service but the friendly attitude and smile in which it was delivered. Anyone can do your laundry, but not everyone will do it because they appreciate you. This is a fantastic local business that will proudly earn you as a customer.

They don't clean their machine as often it seems. I went there for the first time thinking it was…read moregoing to be good since it's a small business. I put all my daughter clothes to wash, all of her clothes came out with blue paint. All her clothes are damaged, including my newborn clothes. And this is just one of many of her clothes.

Pros: Clean, well-maintained laundromat. -There's a good…read morenumber of machines, and I like how the machines are grouped and labeled by size so you don't have to waste time searching around for the right one. -It seems the washers are pretty fast and efficient. -Very convenient parking--you can park in their lot, and the door is right in front of you. -The restroom is very clean. -The prices may be a tad high during regular times, but there are several times for discounts, and the Wednesday all-day discount on all washers is one of the best deals in town, especially with the larger washers. (It also cuts down on the competition you may experience at the other large laundromat in town.) -had a non-urgent question about my laundry card, and Customer Service replied the next day and graciously gave me a credit remotely via web site chat. The cons: -The seats are awkwardly close together. -The Wednesday evening that I went, the attendant, though nice, spoke almost no English, so I couldn't get help for a question regarding the laundry card machine. -The biggest downside for me is the limited number of settings on the washers. You can't select combination of options that is not in the 8 common presets, such as heavy soil warm water, or normal cold wash. There's no option at all for an extra wash or extra rinse. I use all these settings pretty regularly. Anyway, it seems my laundry has come out decently clean as far as I can tell.

I lived in the area and have been coming to this place for over 15 years. It's changed management I…read morethink twice but the current owner and staff are amazing!!! I normally just drop my things off to have them laundered for me (they fold and hang AMAZINGLY) but every now and again If I have the time, I'll do it myself. Not to be long winded, but the last time I did do it myself I complained about something and when I came in today noticed that my complaint had been addressed and no longer an issue. I highly recommend this location.

Dirty and broken down machines. The machines that do work have shorter time…read more I would not recommend this laundromat.

Clean, well lit, and efficient. Plenty of washers and dryers to choose from as well. Staff was…read morefriendly and helpful.

It's my first time here. I noticed this place a few nights ago when I was in the area and realized…read moreits 24/7. That's great for my lifestyle. All the machines are modern and the laundry space is new and clean. There seems to be 3 or 4 different sizes. It's a Saturday morning and it's somewhat busy but since there are plenty of machines, I didn't have to wait more than a few minutes. You pay buy a refillable laundry card that cost$1. Small machines are $3.69 and the largest machine is $7.19. Dryers are $.49 for 10 minutes. I haven't washed clothes in laundromat in years so I don't know what's costly or not. I will continue to use this place if I have a lot of loads or have to wash bulky items. The attendant was friendly.

Everything you want in a laundry mat. Clean, good working machines, easy pay system that you can…read moreuse a card with instead of cash, bathrooms, etc.

This happened two times. The machine never works. The attendant tried to reset it but couldn't…read more Took 15 minutes to take clothes out. Some of attendants don't understand English. Why don't you check your machines and train your staff? There are several reviews that reflect this inept customer service. Very disppointing!

This laundry mat is going down hill. It was nice in the beginning but literally it looks like…read moreeverything is falling apart now. 1. The chairs look awful and are all broken and cheap 2. The machines are constantly filled with detergent from someone else earlier. 3. The employees allow people to take up 6 or 7 of the small machines when they should be putting all that into one of the larger machines if they have so much. I shouldn't be unable to use a machine when I'm one person just because someone else is doing two months worth of laundry. The owner is very nice but like cmon man, take some pride in your business.

This needs attention. The laundromat itself is decent, but there is frequently a homeless man…read moresleeping inside who has a very strong odor. He's there around 12am and forward. The smell spreads through the entire place and makes it extremely uncomfortable for customers trying to do their laundry. Several people have had to leave because of it. Paying customers should be able to use the facility in a clean and sanitary environment. I hope the owner addresses this situation so the laundromat can remain a comfortable, safe place for everyone to use.

I enjoy talking to the ladies that work here. They are so nice and helpful. I think they may need…read moreto hire another person extra hand to help out when busy

I've been going here for over a year. This place has always been clean and maintains the best…read moreprices around even with brand new machines, floors, and counters! The staff is always very kind and helpful as well.

Clean machines and really good prices , the staff was very helpful , I really think their washnfold…read moreservice is worth the price

I come here every 2 weeks for wash & fold, and I have to say that I am more than happy with their…read moreservices. The amount that it would cost me to wash and dry my clothes at my apartment complex is almost the same as having someone else do it for me. Plus, I don't have to deal with always having quarters on hand, potential drying issues, going up and down the stairs multiple times, and wrinkly clothes. This place is also less than a minute away from me, so it's really a NO BRAINER. Cost - $1.00/pound (they fold your clothes very neatly and put your fancier clothes on hangers!)

Really happy with this place--they picked up my comforter and dropped it off within a few hours and…read moredid a great job! Will be using them from now on--

How do you rate a laundry/dry cleaning service? Difficult, no?…read more Flo's is manned (or woman'ed or person'ed) by a friendly middle aged lady. She is accommodating, makes chit-chat and picks up and delivers at home. This is also the comparatively more inexpensive deal in the neighborhood. All the shirts and trousers come back (!) after being cleaned exactly as instructed - light starch, no starch, more starch, stiff as a cadaver, whatever.

Flo's is a great place to get your laundry done right. "Fluff and fold" laundry and dry cleaning…read more She can do basic repair and alterations, but for specialty stuff there is a tailor next door. Friendly service and prompt turnaround. Prices are very reasonable and my stuff always came back perfect. It was like when my mom did my laundry as a kid! Neatly folded or pressed on hangars. It is readily apparent that this is a small business that is just getting by. I hope lots of people read this review and give her a try. I want to make sure she stay's in business so I can keep using her service. It's worth a try especially if your wasting time in a laundromat. I found the cost was the same as coin-op if you factor in the detergent and softener.