Dr Florence, Clarissa, Norma and Janice all helped me serve my mom today. Her bridge came out; Dr…read moreFlorence and Janice re-cemented it. I am so thankful for him and his staff. Nate Ford

Friendly staff. Dr. Florence was very helpful, explaining everything in detail as to what I needed…read morefor dental care. Will definitely keep coming back here.

Dr. Seidler & his staff are amazing. A friend who has been going to him over 20 years recommended…read morehim to me 2 years ago and I will not go to another dentist as long as his practice is open. I feel comfortable & calm while there.

Dr. Seidler is an awesome dentist and runs a great dental practice. Front office staff is friendly…read moreand helpful and works to accommodate my schedule. Carolina is absolutely the best dental hygienist. She works really hard to make you sure you understand how to take better care of your teeth without being judgmental. She truly cares about the health of your teeth and gets excited when she sees improvement.

How can I express in words how amazing this dentist and his staff are! Starting at the front desk,…read moreTara was my first interaction, and she was so sweet and professional and made check-in and check-out so easy. My hygienist didn't hurt me, as I have had in the past. The doctor was very HONEST, listened to me, and didn't tell me I needed! Which is what I needed. The staff was amazing, from the front desk to the hygienist to the doctor. I would highly recommend everyone to come here!!

The entire team is fabulous! They're well informed, kind, on time and Dr. Lopez is super skilled…read moreand honest!

Everyone knows going to the dentist is terrifying--no matter how old you are, especially at my big…read moreage lol. I just want to take a moment to thank Breezy for being so patient and kind with me. I originally went in thinking I would have to get my tooth removed due to financial concerns and honestly, fear of needing a root canal. Breezy took her time with me, reassured me, and encouraged me to save my tooth by getting the root canal and crown instead. Because of her, I spoke with the office manager and was able to get on a payment plan that worked for my budget while still getting started the same day. When I went to the back, Breezy literally held my hand while I was being numbed and never left my side. That meant more to me than she probably knows. Her kindness and patience truly made a difference. I also want to thank Dr. Michael Wistrom, who performed my procedure--you were incredibly gentle, patient, and efficient. The procedure was quick and, most importantly, painless. As the numbness is wearing off, I feel great--no discomfort at all. As a busy mom, I was so nervous about the aftermath, but I honestly feel amazing. This experience gave me the confidence to move forward with completing the rest of my dental work. Breezy, you are truly special. You can tell when someone genuinely loves what they do, and it shows in your care. I pray you continue to be successful--you really touched me today. Exceptional customer service like this is rare, especially in this field. I can't wait to come back for my permanent crown. Thank you all again!

The staff is extremely rude and lacks basic customer service skills; I strongly recommend avoiding…read morethis practice. I have been a patient for over a year at this practice and witnessed a persistent lack of communication and transparency regarding office policies--particularly their appointment grace period, which is nowhere clearly posted or communicated in emails reminders, in the office, or via direct communication from the staff when confirming appointments. I am sharing my experience publicly to protect future patients from being treated so rudely and to ensure I do not face retaliation for publicly reporting this practice.

Nice office. It's clean, which is important to me. Staff is very friendly, Dr. Hayer is friendly…read moreand knowledgeable, which is also important to me. I feel comfortable when I'm there. I highly recommend.

5 stars The office is incredibly welcoming and always…read morespotless. Dr. Hayer is friendly, informative, and provides top-notch care. I truly feel well taken care of and actually look forward to each visit! Thank you for a great visit

There is no visible sink and staff came in handling equipment then put on gloves. The protocol for…read morehand washing is not in effect, there was no professionalism. The staff was loud and discussing what food they would be ordering. While I waited to be waited on. Wait time is ridiculous, I would not suggest you go here

They asked for this review so I will be honest: the orthodontist showed my child a video of how to…read morecare for braces, asked what color bands she likes and then denied her treatment referring her to the dental college at Texas A&M. Which was not even a legitimate referral. He made a lot of profound treatment plans such as removing teeth installing spacer in the roof of mouth but then declined to treat my child. How dare you make such extreme treatment suggestions when you are not accepting the patient. To show a child a care video on braces, ask what color they prefer prior to creating a treatment plan is mental manipulation and poor bedside manner. The front desk staff is ghetto and loud. Overall worst experience with a dental office in my 20 years of experience as a client in the dfw metroplex.

Dr Philips and his staff are awesome! We have been going to him for years and always have a great…read moreexperience.

I avoid the dentist at all costs. It's never been my favorite place, but after finding Uptown…read moreDental, I felt like I could breathe a sigh of relief! It was a great experience from my initial cleaning to the follow up work I needed. Would definitely recommend!

Love Dr Belz!! My family has had him as our dentist since high school! Great service and great…read morestaff.

My experience was TERRIBLE! I waited in the waiting area for 45 minutes after my appointment time…read more The attempted to sell me everything possible. I was offered braces and my teeth are straight as hell. I was there a total of 3 hours to only get x rays done and measurements. The hygienist Yolanda suggested an electric toothbrush that was $105. Once I declined the toothbrush I was told that I would have to wait since there were 2 other patients who arrived AFTER me and I could come back at 3pm but my cleaning would be $298. Which I have dental insurance! The only positive was the X Ray lady she was nice other than that I will NEVER Return and couldn't recommend this location to anyone! It was a HORRIBLE EXPERIENCE!

I called Monarch Dental Cedar Hill to get a teeth cleaning. When I called to schedule an…read moreappointment, they said that I would be considered a new patient even though I have been a patient at the Red Bird location (general dentistry) and the Cedar Hill location (orthodontist). I arrived 10 minutes prior to my appointment time to complete the new patient documents on Wednesday, July 21, 2021. About 15 minutes after my appointment time, I was brought to the back for x-rays which went very smoothly. I was moved to a dental chair and I waited for the dentist (Dr. Walker) for about 20 minutes to arrive. She was very pleasant, but she did try to recommend services that were not requested or needed. For instance, she asked me if I were unhappy with my smile and I verbally said no even though I am pretty sure that I said this on the new patient paperwork. In addition, I had just completed orthodontic work there less than 1 year ago. I still have some baby teeth that never fell out and she said that I may want to consider dental implants when they do or I could get them pulled out sooner if desired. Again, I said no as I have not had any problems. She asked me did I want to have my gums sculpted to see more of my teeth and again I said no. She examined my teeth and then said that the dental hygienist would be in shortly for a gum exam. Approximately 10-15 minutes later, the hygienist arrived to do a gum exam. She asked me what brings me in and I said a teeth cleaning. She told me that she may not be able to do the teeth cleaning today because she had 3 other people to take care. She said that they had booked me as a new patient, but did not book me on the dental hygienist schedule for a teeth cleaning. She said that I might have to return on a later date for the teeth cleaning. As you can imagine, I was livid since this was the only reason that I scheduled an appointment. Further, I was told that there was a 50/50 chance that they could work me in which is unacceptable behavior. I also voiced my displeasure with the office manager who was not helpful and just re-stated what the dental hygienist had said. She said that this is a normal practice by Monarch Dental to schedule a person to come back on a different day for services including a cleaning as needed. I told her that this is not the case as I have been a Monarch dental patient at another location and dental cleaning was done on the same day. In fact, I have never been to a dentist office that could not handle a "new" patient visit and cleaning on the same day. This would be like going to the doctor's office for an ailment and they do everything but treat the ailment. I think that this office should be investigated for upselling practices and failure to disclose that they would not be able to do a cleaning in the same day. This make me wonder if they get additional revenue for having you come back for a 2nd unnecessary appointment. Needless to say, I was very dissatisfied with Monarch Dental Cedar Hill as I could have been at work instead of wasting 1 hour of my time with nonsense. I will be contacting my insurance company regarding them and also making a complaint with the BBB and other review services. I wish there was a zero star option because Monarch Dental Cedar Hill would warrant it. I will not be going back here ever again.

Everyone here is very nice. Got the whole family scheduled and taken care of quickly. You can tell…read morethey care!

I've been coming here for maybe 5 years now. One thing I'll say is a good dentist is hard too find…read morebut hopefully I've finally found one. Great receptionist who work literally 24 hours a day, hygienist who keeps you informed of the health of your teeth and give recommendations at how too keep your teeth clean especially with flossing. And my dentist. She is awesome, I've never had a dentist with such a gentle hand who when she gives you local numbing or anthestic you don't feel a thing. An easy 5 stars