Very satisfied with our Sparkly Cleaning Service experience! Upon moving out of our condo, we…read morewanted to have it deep cleaned to best be set up for showings and selling. Sparkly came up high-rated on Yelp so we decided to give them a go, and are happy we did! Booking the service was seamless! Both Crystal and Vanessa were very responsive to my emails and flexible with a small, last-minute changes I needed to make in terms of date/timing and entry instructions. It was easy and clear what each of the cleaning options where, as well as the additions you could choose. We added on cleaning inside the fridge and cabinets, which was totally worth it. The cleaners arrived on time and let themselves in via the lock box we left for them. When we returned to see how the cleaning went, we were very pleased! Everything felt so fresh - just what we were looking for. I wouldn't hesitate to use this service again.

I reached out to Sparkly Cleaning Service after searching for a company to provide regular cleaning…read morefor my home. I live with my partner, and we do not have any children or pets. After initially contacting them, they asked me to send pictures of my home so they could evaluate the cost of the service. Following several exchanges via email and phone, they scheduled a team of two cleaners to come to my home for an initial cleaning, which was intended to be repeated bi-weekly. When the team arrived, their demeanor felt uncomfortable from the beginning. They seemed somewhat cold and distant, and I felt as though they were looking down on me. While my home certainly needed routine cleaning, such as vacuuming and dusting - it was not cluttered or excessively dirty. There were no conditions that could reasonably be described as hazardous or unsanitary. I asked the team to use my personal vacuum cleaner rather than one brought from other homes, as I prefer not to use equipment that may have been used in houses with pets or children. I also have a high-quality vacuum cleaner that works very well. They agreed and began cleaning, though their reserved behavior continued. At first, I assumed they were simply quiet or reserved by nature. However, the situation changed when one of the cleaners entered my bedroom and saw a photograph of my stepdaughter, who is Black. For context, I am Asian. After seeing the photograph, the cleaner suddenly said, "I can't deal with this. I can't do this." When I asked what she meant and requested clarification, she simply said, "All of this," and walked out of my home. Shortly afterward, I received a call from Jennifer from the company, who said, "I'm so sorry, it didn't work out. This is more than we were expecting." Because the cleaning was not completed, I asked about the charges, and they assured me that I would not be billed. The behavior of the cleaning team was shocking and deeply upsetting. I left the interaction feeling as though I had somehow done something wrong, even though I had done nothing inappropriate. After this experience, I contacted Two Maids, and Ivette coordinated a team to come to my home. Their team was kind, professional, and welcoming from the moment they arrived. They had no issues using my vacuum cleaner, in fact, they complimented it. They cleaned my home thoroughly from top to bottom. I was extremely pleased with their service. Based on my experience, I would recommend Two Maids over Sparkle Cleaning Service.

I cannot recommend Antoinette enough! I hired her to take care of my dad's house while I am across…read morethe country, and she has been an absolute lifesaver. From the beginning, she made it easy to schedule and pay her, even with the time zone difference. Antoinette is a true professional - efficient, thorough, and a self-starter. Despite the challenges of cleaning a house with two dogs and a lot of traffic, she never once complained and always left the place spotless. I am so grateful for her hard work and dedication. If you are looking for someone reliable and trustworthy to help with your cleaning needs, look no further than Antoinette. Thank you for everything, Antoinette! s a professional cleaner

Antoinette was a true professional and did a fantastic job cleaning our house at a wonderful price…read morepoint. We've worked with several different cleaners in the past and she's the best we've ever had. Literally did the hardwood floors twice, once at the beginning of her service and again on her way out. I highly recommend hiring her for your next house cleaning!

If there was a negative star rating I would select -5 stars!…read moreJan Pro was hired to clean the offices in our industrial park. We have several office areas so it had to be a good size account for them, yet they paid no attention to our numerous complaints and concerns. Despite our polite communication with them things never seemed to improve. From our perspective it was not noticeable that they were even coming in to clean! Our floors were never touched, and if they cleaned the desks, they would leave a film behind, from their so called "enviro cloths". Even when we left obvious signs of attention for them, they seemed completely oblivious to it. Face to face contact with the account manager, made me feel like she was tired of hearing our complaints. She would always respond with, "so they (cleaning crew) could pay more attention to this area." It was infuriating to hear that after I told her straight out, that I didn't think the floors were being touched at all! A better job? How about doing the job at all! We feel this company is good for one thing, emptying the waste basket. Don't expect any results. In fact, there were several instances of water left running all night or standing water on the warehouse floors!! You know it's bad when you have to clean up after the cleaning crew!!

From the owner: We go beyond promising satisfaction - we guarantee it! If you aren't 100% satisfied, simply contact…read moreyour local regional office. If your issue isn't resolved within one business day - your next cleaning is on us!

Dont expect a deep clean or what you paid for with the deep clean package. Even with a reutn visit…read moretoilets still had cleaner sitting in them. Dust and smudges on windows and mirrors. They also are not able to do anything about hard water stains on glass or sinks. I was able to scrap the stuff off with my finger though.

The new home I purchased had a company clean prior to me moving in. It was not an exceptional…read morecleaning. I needed a little more cleaning done especially on the refrigerator which I thought would never look clean. She did such an amazing job that it looks new! I will be a repeat customer for monthly service. If you need your home serviced with impeccable service and high attention to detail... this is the service for you. Extra shout out to Tad and Jose for getting me set up.

They also offer handyman services. Do not hire their handyman services. Prices are expensive and…read morequality is so so. At first I thought the work looked ok. Then later on. Realized it was not that good. But did not call them back to make it right. I just decided never to use them again. Please check on the BBB. Pro Clean may be the same one with a P.O. Box with the 53214 zip code. Listed on the BBB with a red flag up about this bankruptcy. The kind of bankruptcy that lets the business reorganize. Couldn't tell you about the cleaning service part of the business. Did not use that part. They are on Home Advisor. I thought that site checks out businesses real good. How come they don't know about the BBB red flag I sn. This is what is current on the BBB On 05/31/2014, the business filed for reorganization under Chapter 13 of the federal Bankruptcy Act, case# 14-27036 . This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to US Bankruptcy Court - Eastern District Wisconsin 517 E Wisconsin Ave Milwaukee WI 53202 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 10/15/2014