I had to have a late lunch, at my desk, so I figured healthy delivery was the way to go. I decided to check out Fresh Cafe and called to make sure they would deliver to me. Dennis, the owner, answered the phone and was very courteous. He told me the lunch rush was over so there was no worry about delivering to me (regardless I am in the delivery area) and not to worry about the minimum delivery amount if that was a problem ($10). so, I checked out the on-line menu and was really excited to finally give this place a shot since my initial contact had been so good.
I called back, spoke to Dennis again, and placed my order for the turkey burger (they sell out fast and I got the last one for the day) with provolone cheese (upon his recommendation) with a green side salad. the total wasn't enough for the $10 minimum, but Dennis said 'don't worry'....he then went on to explain that they would be closed for the next three days (weekend & holiday) and would I like him to throw in a cookie!? I couldn't decide between peanut butter and oatmeal so (nice!) he gave me one of each.
the wait wasn't long but I was pretty eager to finally try this place. I grabbed the bag, sat at my desk, and got ready to chow when I realized there was no side salad (but the cookies were there). I called Dennis to let him know and told him not to worry, I didn't want the delivery guy coming back just for that. Dennis was gracious enough to offer a discount next time I ordered as long as I reminded him. Satisfied with the effort and courtesy he showed, I let it go with no issue and settled down to eat.
now, I know delivery can never be compared to an in-house meal, but I must say I was a bit let down by the quality. the handmade turkey burgers, although somewhat seasoned and made with peppers inside the patty, was a bit on the bland side, a little dry and overcooked, and in no way remarkable. the cookies on the other hand were very tasty and delicious - although I got 2 peanut butter and no oatmeal :(
despite the lackluster first experience, I will definitely try this place again. somehow I feel that my experience may have been a fluke due to bad timing (friday after lunch-rush before a 3-day holiday weekend). I hope this was a one time deal and have faith that they will redeem themselves given another chance...to be continued! read more