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Fresh Air Styling

5.0 (1 review)
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2 years ago

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Kianna S.

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Mustard Seeds Interiors - Living Room Staging

Mustard Seeds Interiors

(8 reviews)

Southeast

I initially had a great experience with Jaime Langer and genuinely believe she has strong design…read moreskills. However, my overall experience with her ended in deep disappointment and frustration. If you choose to work with her, do not let her refer you to Hummingbird HRD (Crystal and Brian Mansanares), as that is where everything unraveled. Jaime first helped me after a Christmas morning plumbing disaster, and at the outset, she was fantastic--quick to respond, knowledgeable, and actively engaged in creating thoughtful layouts. Because things seemed to be going well, we also hired her for additional design work in our kitchen and living room. But when she referred us to Hummingbird as the general contractor, she stepped away entirely, leaving us in the hands of an inexperienced team that led to an overpriced, incomplete, and poorly executed renovation. Where Things Went Wrong Jaime and Crystal turned out to be personal friends rather than longtime collaborators, and our home was essentially a "guinea pig project"--a fact Jaime admitted only after things had gone terribly wrong. The staggering lack of professionalism from Hummingbird resulted in months of stress, wasted money, and a home that remains unfinished to this day. After Crystal declared the project "done" (despite glaringly poor workmanship), I asked Jaime to see the state of things herself. She agreed with me that the quality was unacceptable and even apologized for how badly things had turned out. She admitted that Crystal lacked the necessary experience and recognized that we had been unintentionally used as a test project. To make matters worse, she also told me, "Wow, I didn't realize you were so detail-oriented--I would feel exactly the same." As if they thought they could get away with subpar work and I wouldn't notice--truly insulting. Jaime's Final Disappointing Choice To her credit, Jaime convinced Crystal and Brian to attempt to fix their mess, but she ultimately abandoned the project. Despite personally acknowledging all the flaws, she later sent me a completely contradictory statement: "I have every faith in Hummingbird completing the project as promised, and overall, I believe they have done an exceptional job." This project was supposed to take 4-6 weeks starting in March--it was still dragging on in November, at which point I cut ties entirely because it was no longer worth the emotional toll. To this day, our home remains unfinished and cheap-looking, a painful reminder of the stress and financial loss we endured. What We Actually Got for Jaime's Fees After paying her design fees for both the bathroom and kitchen/living room, all we truly received was: * Layout options * A recommendation for Hummingbird (which proved disastrous) * Help selecting a kitchen table and rug Had we gone with a different general contractor, I might be writing a glowing five-star review. Unfortunately, given how this played out, I cannot recommend Jaime Langer at all.

I just used Jaime and her team for a home refresh. Her well trained eye brought out the best in my…read morehome and her advice on new additions were spot on. Sometimes we all need another perspective and Jaime is a great design partner. Jaime is well known for her excellent staging work, but also consider her for interior design.

The Home Outpost - The Home Outpost...Elevating all of the spaces your home.

The Home Outpost

(11 reviews)

After reading some of the recent reviews, I felt genuinely compelled to share my experience. I have…read moreworked with Home Outpost for more than ten years for staging, consignment, and purchases for my own home, and my experience has been consistently exceptional. I understand that misunderstandings can happen in any business. Communication can sometimes be misinterpreted. That said, I truly cannot reconcile the suggestion that Jen could be rude. She is one of the kindest and most patient people I have ever worked with. I consider myself fair and reasonable, but I also have high standards. I am very particular when it comes to staging because it represents a significant investment for my sellers, and the presentation has to achieve a specific result. Not once in all these years has Jen or her team shown frustration or impatience with my requests. In fact, they usually get it right on their own. And on the rare occasion that I ask for adjustments, they are gracious, collaborative, and committed to making sure I am absolutely thrilled with the outcome. Staging is not just decorating. It is strategic. It matters. And they treat it that way. I am truly sorry if anyone has had a negative experience. That is never something to dismiss lightly. But based on over a decade of consistent professionalism, kindness, and results, I felt it was important to offer a perspective that reflects the team I have come to know and trust. Home Outpost has been an invaluable partner in my business and in my own home, and I remain grateful for them. I would strongly encourage you to try them; I highly doubt you will regret it.

I sent a email with pictures on items that I would like to consign to them and they never even gave…read moreme the courtesy of a phone call back or email. very unprofessional.

Fresh Air Styling - home_organization - Updated May 2026

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