I want to give huge thanks and praise to Freeway Tow , more so a big shout out to Ivan who came out and took care of business. Showed his professionalism and expertise when towing my truck. Got the job done with no delays. Thank you again Ivan I will definitely be using Freeway tow again and asking for Ivan ! read more

Illegal withholding of cash and professional tools - Violation of CVC 22651.07. I am filing this complaint against Freeway Towing Santa Clarita for their inconsistent and illegal practices. I presented my legal Bill of Sale (REG 262) and my Sheriff's release to retrieve my personal property. In a completely illogical move, they gave me my check and credit card because they were 'in my name,' but they REFUSED to give me my cash and over $1,000 worth of professional tools that were in the same place.By giving me the check, they already admitted that the property in the vehicle belongs to me. However, they are now illegally withholding my cash and my tools, which are my livelihood. According to California Vehicle Code 22651.07, a towing company must allow the retrieval of personal property without charge. They are using the 'name in the system' as an excuse to keep my belongings, even though I have the legal DMV documents. This is without mentioning the way they provided the service, telling me that what the sheriff says is what happens in his office and that the establishment's rules were independent of what the sheriff said. I understand things to a certain extent, but I don't think that's the professional way to respond. Now my cash, my house keys, and my tool are... That's because they don't have my name and my Reg 262 is not valid to prove that I am the owner of the property. This is a predatory practice and a violation of state law. I will be taking further legal action and reporting this to the City and the DMV. read more

Adam saved a dog's life. Unfortunately the keys were left inside the car and the dog pressed the lock button with his paws and got stuck inside. Is an old doggy with hearth and breathing issues so me and my friend were ready to do whatever was necessary to take the dog out. We called 911 desperate for help and they were able to send help FAST. Adam from Freeway Towing Company arrived within 6-7 minutes and was able to open the door without any issue. Me and my friend will be forever thankful for his sense of urgency and understanding of the situation. We will 100% recommend this company for any emergency!!!! Again, thank you! read more

Freeway Towing - Towing Near Me - Santa Clarita, California

Talk about skills - Anthony with Freeway Towing is phenomenal at what he does! His knowledge and expertise is unmatched. He treats your cars like it's his own! I own and operate a Tire shop, and so I have dealt with so many tow truck drivers in the past. You can feel and see a difference in professionalism with Freeway Towing. It's no wonder the Sheriffs Dept. also choose Freeway for all their towing needs. I have AAA, and I still choose Freeway Towing because I know they will do it right! read more

Freeway Towing - Towing Near Me - Santa Clarita, California

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To keep this short. They illegally towed my van, pulled it onto a flatbed truck with the transmission locked. Would not give me my van unless I show proof of insurance after I got a release from the sheriff department. I let them know my registration is in the van and they would not allow me to get it out. I had to call the sheriff and they had to come to the shop to help me. After being able to show them proof I waited 40 min to see them push my van to the street and leave it in the middle of the road. My van would not start found out that because they were dragging my van it damaged the transmission and is why the van wouldn't start. If they respond to this saying I was extremely mad I can agree with that I was more than extremely mad read more

This place is a scam. My car was stolen and the sheriffs recovered it. I went to the tow yard to get my car but the office closed at 5PM. Then they told me I had to pay $247 bucks to get the car released. When I showed up the next day to get the car released and pay the fine. They then told me I had to also get a release form from the police by 2 PM or it was going to go from a one-day storage fee to a 2 day storage fee. By the time I got the form signed it was past 2 PM. They also told me if I use their locksmith he could go onto their property to make a fresh key. When I showed up the next day before 2 PM, they told me they couldn't release the car because it had outdated registration and I would have to pay them to have the car towed to my house and for 3 days of storage instead of two. Every time I talk to them, they purposely left off information. They kept adding additional requirements before they would release the car. Every employee refused to take responsibility for their poor communication. There is no way a company with this shady of business practices should have a county tow contract. read more

Freeway Towing - Worst tow company in the United States. - Towing Near Me - Santa Clarita, California

Ricky, Emiliano and Anthony were extremely courteous and helpful solving my towing needs. Would highly recommend Freeway Towing to my friends and family! read more

Very sad how my granddaughter was treated over the last few days. Her rental vehicle was towed and she had to go through SEVERAL hoops to retrieve it. The workers were rude and unfriendly and unkind. They showed how miserable their lives are to treat someone so mean. I hope your family members are not treated that way by another busines. Oh! I remember. You reap what you sow! read more

Great service!! Got my car back home safely and recommended parts yards. Contact them if you need a tow in SCV area

zero stars place is a scam these tweekers use every loophole they can to keep your car there longer, while they rack up fees and steal shit out of your car. if you can, avoid using their service. i wish i could have but after my car was stolen and the police located it, they were obligated to take it to this s-hole. a county contract haha what a joke oh and the officer told me i wouldnt have to pay anything, as this was a police matter. but this place is a private business with fine print you'll never read and they can just make up rules as they go. dealing with freeway towing is like dodging cars on the freeway...on one foot..blindfolded read more

Yousef and Anthony are incredibly kind. They were one of the only tow company's in SCV or the surrounding areas who could tow our dually truck after breaking down on the side of the 126 in Fillmore. No one else had a large enough truck to haul ours. AAA left us sitting on the side of the road for 3 hours and we're unable to find a tow. HIGHLY recommend Freeway Towing. Great service, great pricing, and SO kind. read more

Sociopathic staff. Horrible exploitative fees for everything. Came in to pick up car that was towed, and they moved the goalposts for their own policy to maximize the amount of time it would take to provide proof, so they could squeeze one more overnight fee. Avoid at all costs. read more

Terrible people, terrible service. Terrible place. Got our truck towed here after a terrible crash and wanted to retrieve my belongings to come to find out everything had been stolen from there. EVERYTHING. Brand new things I had bought that day and my personal belongings. They're all evil. Imagine getting into a horrible crash and those thieves stole everything. God is watching and he is judging you. Do better. Be a better human . F***ing thieves scums of the earth read more

My worst nightmare. Only 22 miles from home my motorhome broke down and needed to be towed. Mind you this is at 5pm on Sunday. I called Freeway Towing and with the help of Anthony, Adam, and Vince they took the time to insure that my motorhome would safe and secure at their storage facility until the next day where they towed the motorhome to my mechanic. As for the price paid, I feel it was really fair considering the amount of work and time involved to tow my motorhome twice. They never made me feel like I was being held hostage. Again, I want thank the team at Freeway Towing read more

They stole my 65 Shelby ac Cobra they hid it in their lot.the cup found it hidden. They won't give it up. I filed a DMV form. They lied on the attempted lein . Im suing them for $150k.we caught them on many lies read more

Awesome service. Would recommend them for your towing. Easy to deal with. Kimberly from lebec was great costumer service!

These people have been the best of help during a stressful time! I got stuck on the highway due to a bad alternator and I pulled over next to someone on the same boat as me. I saw their name Freeway Towing and they came to pick me up. All of this at a very fair price point definitely recommend their service! read more

Freeway towing in Lebec hands down amazing towed our brand new f-450 and our 40ft fifth wheel to safety when we were stranded over the grapevine in a snowstorm. Both tow truck drivers were extremely nice and efficient as well as the office staff! read more

Freeway Towing - Towing Near Me - Santa Clarita, California

Freeway towing are great and understandable people! They saved my trailer from further destruction on the freeway after I was rear ended by a drunk driver! Highly recommended! read more

This place has VERY RUDE employees and I wouldn't recommend they don't treat customers with respect but they expect to get it. THEY WAY TALK IS DISRESPECTFUL and I feel that they shouldn't be in business they treat your car like it's nothing very careless so please THINK TWICE read more

So shady. I called on a Friday to ask about their hours so I could pick up my car and was told that opened at 10am on Saturday. "Great! I'll see you tomorrow!" I showed up at 12:45 only to be told that the office closes at noon on Saturday, so it was an extra $80 for an "after hours pick up." That's right. Even though there were plenty of folks in the office who were glad to help me, they are only open for 2 hours on Saturday. And never bothered to tell me that on the phone. So my choice? Pay the $80, or leave it another day for only an extra $50. Shady cash grab. read more

These guys are crooks. They stole a $27000 RV by changing the value to under $400 so they could lien sale it sooner and we never got a notice. We had just spoken to them on Friday saying we'd come get it Monday and Monday they told us it was gone. THEY DID THE SAME THING TO SOMEONE ELSE I KNOW*** DO NOT LET THEM TOW YOUR VEHICLE *** THESE GUYS SHOULD NOT BE IN BUSINESS read more

Sam was great, on time and friendly and handled our car with care. Thank you Freeway towing read more

Freeway Towing - Car - Towing Near Me - Santa Clarita, California

Freeway Towing has not only come through once, twice, but THREE times. The first time, they were able to drop a massive amount of on my bill because they have empathy and are willing to work with you. People don't understand that to run a business everything must be paid for, how else would someone stay in business. The customer service is beyond great and their drivers always keep a positive and friendly attitude. I 100% recommend this business and would highly ignore the reviewers who don't even have reliable words nor a good sense of judgment. read more

It was my first accident ever and this tow yard definitely helped me learn a lot! Not in a positive way either! When I went to go see my car and retrieve my belongings the guy that escorted me to my car said "You can't take anything off your car" to which I replied "Okay." I started to grab my belongings, I disconnected my subwoofer and began removing my dashcam, when I started to do that he said "Oh you have to leave those in the car" I was confused because these are easily removed, essentially the same thing as removing my phone charger. I asked why? And he responded "you can't take anything that isn't a personal belonging" I was still confused and said that I was going to take them, he responded with "If you do I'll have to ask you to exit, you can ONLY take your belongings like ID's, Phone, Docs, etc." I didn't feel like arguing so I left them. Skip ahead a few months and my attorney told me that what he said was not true, that some sh***y tow companies will do this and take things for themselves!!!! Shame on this company!!! read more

I join Dafitty O., Angel G., Meelo B. & Renee M. as another extremely disappointed and unsatisfied customer after dealing with Freeway Towing. Their customer service and professionalism at Freeway Towing is non existent. If you want BS, demeaning treatment and the worst service of any business that I have ever encountered, then by all means use this towing service. read more

I locked the keys inside my husband's truck and had to be at a wedding celebration. Vincent came and unlocked the door quickly and was very nice. I was able to get to the celebration on time! Thank you! read more

Beware of fraudulent services that towed my car to their yard despite me providing the address where I wanted it to be taken. They did this in order to retain the car and charge excessive storage fees intentionally. It was due to an accident and my car wouldn't start, preventing me from moving it off the main street. They removed it and charged me an exorbitant amount for just one day. Be cautious and consider using alternative private companies. Move your car away from traffic and contact a different service provider instead of these scammers. They may even handle your personal items and then deny it ever occurred.Even one star is tooo much for them. read more

The CHP came to help in our time of need. We were so relieved after a hit and run disabled our wheel. When Freeway Towing showed up after the CHP called, the driver was full of excuses as to why he couldn't transport us the 70 miles left on our 400 mile trip from Northern California to get to my mother's home. She had been hospitalized and we were driving through Valencia about midnight. This was the time a tow was most desperately needed. We are not from the area and had no one to call except a tow company. Nope. They wouldn't help. The driver said "this is a safe area. You'll be OK" in response to me saying "So, I'm supposed to just stay in my car until the morning (7 hours)?" Thank goodness the CHP found another company when I called and told them what happened; LM Towing did help us even though it was inconvenient. Kudos to LM Towing. I would never recommend Freeway Towing. read more

My car was towed and when we retrieved it, they had damaged the rim during the tow. I am currently working on getting a hold of management to get a refund for the rim damage. I will update this post with a) how long they take and b) their action and response. However, I want to share this post and the damage so you can make an informed decision about selecting this company until I have more data about the aforementioned updates that are pending. I am also sharing this with parking enforcement and the sheriffs so they are aware of the vendor. read more

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Kimberly at lebec was awesome despite the fact our car was towed. She made our experience a little more enjoyable! Thank you Kimberly read more

Kimberly was amazing! Great customer service and sooo nice! Highly recommend. Thank you so much for your service Kimberly and others who helped! read more

I had an emergency where my keys got locked in the car with my child in it. Aside from the local FD, freeway towing showed up to save the day. He was able to open my truck within less than 5 minutes. Thank you so much freeway towing. Forever grateful. read more

Great choice for all your heavy duty tow needs. Professional service, it was a great service at u read more

Freeway Towing - Quality equipment, knowledgeable and respectful operators that can handle any situation - Towing Near Me - Santa Clarita, California

Employees are very rude and disrespectful the manager he's very rude and disrespectful and he puts up a defense for his employee when they were wrong he talks badly to people and they expect people to give them respect they lie and tell you, your car has a certain amount of days far as a hold. It's not true so make sure y'all follow through with CHP to see what's the hold on your cars they will lie to you and tell you more days then the manager Vincent threatened me due to us wanting to file a complaint everyone please pay attention was been done to you from these people. This company is bad. Please make sure your car doesn't have any damages. If so, contact your insurance company and file a claim. This place have moves that are eating through the wire of our cars it bad enough that they treat customers and our cars like trash and know they are letting there kid pets damage the cars so if you have experience any problems with this place contact the BBB and file a complaint. read more

Idk how to feel they did their job but had to pay $4K. In retrospect I should have just gotten the trespassing charge and work it out in court. It was for an off road rescue. 850 an hour plus a credit car fee. read more

This place is the worst! Try to find a different towing place and don't rely on this place. They have bad customer service. The people that work here are slow and careless. They only want more money from you and try to find every reason to hold your vehicle hostage. read more

Unnecessarily held up traffic in our neighborhood. The driver was very disrespectful and wouldn't talk. Zero consideration. read more

Freeway Towing - Held up traffic unnecessarily. Driver wouldn't even talk to anyone, super disrespectful. - Towing Near Me - Santa Clarita, California

I could not ask for better service. Jason was kind enough to stop and see if I needed assistance after I had been waiting under a freeway overpass in the dark for over 2 hours for another company this morning! He really went out of his way and I am so grateful when he could had just passed me by! He had my car on his bed so quickly and took me to a tire shop where my tire was fixed quickly and I was able to get to back to the hospital where I work! Thank you Freeway Towing and thanks again Jason! FYI: triple A approved Jason to tow me since they were swamped due to so many other calls due to the rain and they were way behind scheduled service times. read more

I wanna write this review specifically for Rafael . he was alot of help ! I got in a horrible car accident and broke my ribs and many fractures aside from that . and the trunk to my car was locked with a dead battery we couldn't open it and he went out his way to open it for me. he also helped take all my stuff out and put it in my other car. all my stuff was also in my car nothing was lost or anything like that .great service once again thanks Rafael appreciate you read more