Keith Mallard was awesome, gave me different options and helped make the transition easy.

My agent Margui Webster was very courteous, helpful and understanding. She answered all the questions I had and in my opinion went above and beyond to help me. She did her best to provide me with the lowest cost possible and I am very grateful for that, especially since at the moment I am going through a very difficult time in my life. read more

Quick and straight to the point Maggie was pleasantly helpful Answered my questions and got me the best deal possible read more

Thank you Margui for explaining my insurance and for finding me a better price. I definitely recommend this place and I recommend you ask for Margui to assist you with your needs. read more

Margui from Freeway Insurance was extremely thorough and kind. She stayed later than required to help my mom and me with a unique auto insurance situation. I highly recommend her, this company, and especially this location. read more

I was insured within minutes. Thank you, Margui Webster, for making the process quick and easy.

Karla Lepe was very helpful today and appreciate her! She was able to help my husband and I with new car insurance and was very patient.

First off, I wanna say it's been a heck of a year to say the least. Me and my wife went through fraud with our bank cards, so when our insurance company went to take the money out, I completely forgot that we changed cards and they canceled my insurance! (Which I was paying a great price on btw)... Went to a few mainstream insurance agencies, and none of them came anywhere close to what I was paying for my last full coverage insurance. And then I decided to try freeway out, (specifically the one in chino hills on pipeline and chino hills parkway), and let me tell you, CYNTHIA was an amazing not only agent, but person. She was funny, comforting, understandable, and VERY helpful through this trying time. She got us full coverage, paying close to the amount we were paying before. I highly recommend freeway in chino hills. And PLEASE.... ASK FOR CYNTHIA. She's amazing read more

I've had a pleasant experience with freeway insurance, very fast efficient and super friendly. Karla is very helpful and assisted us . This location is awesome ! read more

Juan Garcia JR was so helpful with EVERYTHING! He really did go above and beyond to help me with anything I needed or had questions about. He deserves an MVP award! 10/10 I'd recommend him and freeway insurance to anyone. Thank you! Thank you! Thank you! read more

Yup Juan Garcia Jr. you are the best!!! Thanks for being so awesome. Super attentive and overall pleasant. 10 stars if possible Helped me get my insurance set up perfectly with the best deal. Thank you!! read more

Thank you so much Cinthia for the excellent customer service! You were such a huge help!

Juan Garcia Jr was so helpful with helping me find the lowest rate for my insurance! He was patient and looked at many different polices that would fit mine and my husbands needs. Amazing!! read more

Great company , with great prices I have had them before cancelled my old policy went back to them again. Cynthia was amazing with the policy process she's super friendly over the phone .. her communication skills with customers is the best something I looked for more than products In companies. read more

I have nothing but good things to say about this place. They made everything super fast and super easy over the phone. I didn't even have to go in. I got insured with them in about 20 mins tops. Priscilla was great. I wish I can give her more than 5 stars. I hate talking on the phone with any operators but she made me really comfortable with the whole process. Thank you Priscilla! 10/10 will recommend. read more

Thank you David Vaval for making this experience easy! He was thorough in explaining the entire process and answered all of my questions. I'd highly recommend Freeway Insurance and definitely ask for David! read more

One star is a lot for this company. I was transferred 6 times without anyone giving me a real answer. One said you have to go to local office and when I asked where is your local office closest to me. He couldn't even give me an answer. The person I talked to in sales never explained the contract clearly. All they want is make a sale and earn their commission and broker fee. DO NOT USE THEM. read more

My call was transferred 3 different times and then just kept ringing a 4th time! If that's how they handle sales, I really don't want to find out how they provide service! Thanks but no thanks!! read more

JUAN GARCIA JR. AWESOME DUDE! Juan Was so helpful, filled me in with all the knowledge I needed about the best deals for me, and overall got me a great deal. Friendly! Very attentive to detail! read more

Jay the insurance agent was very swift while getting the best deal available. I've called several places prior to calling their office in Chino Hills Each place I've called before this place, I've been put on hold for a good 5 to 10 minutes. I called this place and received a quote almost immediately. After doing the math, I realized this place has the best price compared to several other places. Walked out insured and happy. I definitely recommend this place if you're trying to get insured while being frugal. read more

Amazing customer service. Anthony helped me out and made it super easy for me to get insurance!

Freeway insurance is a joke. It is not an insurance company they are a broker, a middle man. They charge you some ridiculous broker fee, to sign you up for insurance through an actual insurance company you can just call and sign up for on your own. On top of that I was told that I was good to go after submitting documents of proof of marriage yet I am being charged through the actually insurance company because freeway never actually sent over those documents. I would stay away from this ridiculous joke of a company and just go straight through to the actually insurance company. read more

I called around several insurance companies trying to get the best rate, Gerson Barboza gave me a call listened to my circumstance and helped get an affordable rate. Made it super painless to get insurance & now I don't gotta ride dirty. Thank you for your cust service ! read more

There's no way to leave this office disappointed great service, unbelievable deals, jay is very helpful and patient,. I'm totally satisfied thank you chino hils office you Gyus are awesome read more

Gerson Barbosa was very attentive and was able to save me about $40 a month on my car insurance. The process was quick over the phone I gave him my details and let him know my situation and he beat the competition by a good amount. I would definitely recommend freeway insurance to anyone looking for a good rate and Gerson to help you with your needs he's very attentive and good at his job. read more

Called around and here in Chino hills they have the best prices and customer service. Made an appointment with Claudia and by the time I came in she was ready with my info and quotes. Jonathan was able to actually get my SR22 for cheaper then I thought. I recommend this place for everyone read more

Wonderful service, and a great company to work with. Thank you to Daniel and Jay for working with me and providing great service!

Wish I could give them a negative 5 stars!! The two "gentlemen " that work there, are nothing but thieves!! Last time I went they tried to charge me $100 to drop a car and $100 to add a car! Beyond ridiculous.. I understand broker fees but god damn might as well steal my purse with the $200. Now they are saying my insurance is "canceled" when I tried making a payment right now (today is the last day I can pay) and they want to charge yet again the $200 to re-install !! When my insurance is STILL active .. Do yourself a favor and don't get insurance with these brokers go somewhere else yelp insurance places, save yourself the headache, and I hope this guys get fired! I've had different insurances and this one BY FAR is THE WORST !! Thieves!!! Nothing but THIEVES !!!!!!!! read more

Great service by Samantha! Very helpful and patient with all my questions and concerns.

This probably isnt the place you want to go for insurance i was told i could do a payment plan with this company for my insurance plan that totaled to nearly 400 hundred dollers do to a brookers fee instead they took out the full amount from my account the manager JAY from this location was very arugmentive woth me did not help not one bit insteas he tried to convince me what had happen was not his fualt but it was mines after talking to custumer service and the corporate office each represenative kept threatning that there was nothing i could do do to the fact that i had signed paperwork for my plan i lost $380 for a month a of liability and terrible service i couldve went somewhere else for that amount of money with full coverage so if you dont mind wasting money and crappy service thia is the place to go to on the other hand the reason why i was sold in the begining was that told me they woyld discount me for a good rating on this app so most of these comment are a fake doorstep to savings read more

If I could give this place 0 stars I would. I came in here to get a policy after being with Adriana's and on paper Ana made my new policy sound amazing at $150 because she is disputing 2 accidents, one was a hit and run which by default I am at fault. She states I have to shell out $400 dollars, being desperate I pay it this was on October 27th then not even a month out Stonewood sends me a letter of cancellation. WTF?? $400 dollars for one month of coverage, this is worst than Adriana's. I go in speak with Ana again and she states that my two accidents combined are too much for the insurance company to cover me, shouldn't she have been aware of this before I paid??? Her solution? To get another policy with her WTFFFF????? She now wants me to shell out $295 dollars for a new policy....So $400 for the first policy plus $295 for second is almost $700 for two months of coverage. WHAT THE HELL IS GOING ON?THIS IS SOME BS!!!! All this company cares about is their broker fee DO NOT GO TO THEM!!! BETTER OFF WITH ADRIANAS ATLEAST THEY LET YOU KNOW YOUR GETTING SCREWED. To make things even better I signed up for automatic payments so Stonewood takes the payment on 11.27.15 and they are cancelling me on 12.03.15, I call them and they state I will get the money back in a month that my broker should have never disputed a hit and run because if they don't get the other driver you always become at fault.Thanks for nothing but a headache Freeway. read more

I called to compare my insurance company's price. They were competive. Daniel and Jay were professional & answered all my questions. A strong consideration when I'm ready to jump. read more

This place is the place to come if you need insurance. Jay and Daniel helped me get the coverage I need and at a cost I can afford. They didn't pressure me to purchase the insurance and I love that they were so welcoming. I will be recommending them to anyone that Is looking for insurance. Thank you so much read more

Fantastic, friendly customer service! I was helped by Michael and Irene and they really know their stuff. I didn't have to wait long at all and was greeted with a friendly smile. They knew which plans best suited the needs of me and my family. I'm very satisfied and wouldn't go anywhere else for auto insurance. Will definitely recommend them to friends and family! :-) read more