John Wallace at Promax Insurance saved me so much money while still getting me great coverage. I…read morewasn't looking for the cheapest option, but I ended up saving $71 a month compared to what I was paying before! The switch was super easy. John answered all of my questions, was very personable, and made the whole process simple. If you're thinking about changing your auto insurance, I absolutely recommend talking with John Wallace at Promax Insurance. I'm so glad I made the switch!

I was hesitant to switch insurance companies because I was concerned about their service, though…read morethe cost was cheaper. Not only did John provide me with excellent service and insurance at a much more affordable price, I got more coverage, and I added Umbrella insurance-all at a lower monthly rate. The proof of the company's value was on full display when my car was stolen while I was on vacation miles away from home. Each agent was quick, responsive, and communicated thoroughly every step of the rough road! My car was reported stolen on July 17th, and I had money deposited in my account on July 31st. Amazing team work.

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

Keith Mallard was awesome, gave me different options and helped make the transition easy.read more

My agent Margui Webster was very courteous, helpful and understanding. She answered all the…read morequestions I had and in my opinion went above and beyond to help me. She did her best to provide me with the lowest cost possible and I am very grateful for that, especially since at the moment I am going through a very difficult time in my life.

I'v been using State Farm motor insurance for more than 10yrs…read more Vicky and Rita have been my agent also for about 4-5yrs. I'm totally satisfied with the service I received from them. The response was on time. The coverage was great. 满意Rita的服务和解答。

My family has been with Vicky State Farm for 10+ years, and agent Ina has always been professional…read morein assisting with our inquiries and responding promptly. We were looking to make adjustments on the policy of our old car after getting our new car insured. Ina was very attentive when listening to our needs and expectations, and was exceptionally helpful and committed in providing the best suited policy options to us. We are pleased with the professionalism and services they have been offering.

Amazing service from Edwin!! Strongly recommend him, he works fast, is super efficient and listened…read moreto all concerns. 10/10

I really had high hopes that once the office manager contacted me my issue would be resolved, but…read morejust like his agent I dealt with I now get no return phone call or response to my emails. The issue of the billing is still the same, nothing has changed. I was an office manager for an insurance company for 12 years and never did I not make sure my clients were not taken care of. I tried to give them another chance and now I'll be shopping again for a new insurance company. Especially since the billing issues is the the agencies fault

I have been a customer of Providence Insurance since 2010. I initially inquired with Eric, and he…read morehelped me get auto insurance that was affordable and beneficial. Since then, they have helped me switch auto insurance providers based on my needs and keeping my budget in mind. I only visited the office in person once back in 2010, since then it's been all communication via email and phone. That's awesome since I now live in NorCal, but I am confident that Eric still takes care of me. Eric has always responded promptly and followed-up as he promised. Not many business owners will text you and keep you updated. Providence has provided my auto insurance, renters insurance, and now even my homeowners insurance! They work with lots of companies and will present it to you so you can make your decision. Eric even helped me get multi-policy discounts by combing providers. Solid company, and great service. They've taken care of me and my family for almost 15 year!

Experienced and knowledgeable agents. You come here for a full suite of products to insure your…read morestuff. Eric and Jose are a father and son duo that try to do what they can to ensure you have great coverage at a great price. I have been with them nearly 10years now. Never had an issue.

Poor customer service and not honest. The underwriter changed my policy and agent never contacted…read moreme with udpate. In fact, he pretended that he has no idea about the change in the policy. Instead, he accused me for the whole thing. Horrible Experience.

Company was extremely responsive to my request for an insurance quote. Eric Dickinson was…read morefantastic to work with. He was quick to respond to my questions and was very knowledgeable. Could not have asked for better service.

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

John Edgar is great at what he does and gave me a great experience. It was a pleasure working with…read morehim.

John Edgar `s State Farm Insurance Agency is an excellent and great model for all agencies whose…read moregoal is to serve and protect the public. The John Edgar personnel are highly knowledgeable, patient and immediately responsive to the needs and inquiries of the customers and prospective customers. I have absolute trust and confidence in John Edgar`s State Farm Insurance Agency

This is a rough review to post. Things started well with JMH a decade ago. In the past few years,…read morewe have had an extremely frustrating and unsafe experience with our former insurance broker. The sad thing is, it doesn't need to be this way. Unreliable Communication: Getting answers is sometimes difficult, and important details were often missed when setting up policies (leaving important coverage or drivers off the policy). Lack of Urgency: When our homeowners policy was not renewed by the carrier, there was no proactive effort or urgency to address the situation, leaving us scrambling and on our own. We found out from the carrier that JMH was no longer contracted, and didn't hear this from Mark. Policy Cancellations Without Notice: Our auto insurance policy was cancelled twice without our knowledge or any notification. The most recent was this month, when our auto-pay policy failed to renew (still not clear why). We were never notified, and only found out 23 days later when asked for proof of insurance when test-driving at a dealership. Serious Safety Risk: This meant our family unknowingly drove uninsured for weeks--including on a 4,000-mile road trip. During that time, we hit road debris thrown into our lane by a semi-truck that required significant repairs to our car. Thankfully I was able to maintain control, but the outcome could have been financially catastrophic for our family had there been other vehicles involved. This level of negligence and lack of accountability is unacceptable. Insurance is supposed to give peace of mind, not expose families to devastating risks. I would strongly (and sadly) caution anyone against working with this broker.

Cancelled policy before it was suppose to be put in place, Mark Heaton pushed through anyways to…read moreget his commission. Real stand up honest guy, LOL.. Has been hell trying to get refund, Mark doesn't answer calls or messages. Here we are 6 weeks later and still nothing. Terrible agent and shouldn't be doing business involving money since he is a crook. DO NOT do business with this broker.