Leslie made it so easy to have my windshield replaced. When I first called to have the repair,…read moreLeslie directed me to the company that would make the repair. She followed through until I was reimbursed for the repair.

Don't recommend at all they don't take the time to call or understand what information is needed…read more Constantly going back and forth after giving Leslie all the information but only talking to the assistant is insane Don't recommend at all unless it's something easy that u need

This off is so kind and helpful. They are very patient. Natalie, Danny, Jose , are a fantastic…read moreteam. I came in with many changes and questions. And they systematically helped me figure it all out

Walked in to ask which unit was the remax building. The old hag Karen at the front desk rudely said…read more"um I'm on the phone" which she wasn't. I couldn't believe the customer service, I have never in my life been talked to so disrespectfully for just a simple question. It was disgusting. SHE THEN took her call off hold and said "thank you for holding", just wow, like really lady?!?!? Retire already, you are a horrible human being

I attended one of Michael's seminar/meetings and I was so surprised and incredibly impressed at how…read moremuch I learned from him that I didn't know! He really knows his stuff. What I liked is that he has so many different options to choose from and with his knowledge you can find something that's within your budget no matter how big or small. He really cares about people you can tell and that's something I look for when doing business with a company. Looking forward to finding something that works for me and my husband!

Michael is the sweetest person. He really wants to help people out and educate them on their…read morefinancial situation. He was super informative and walked me through each step of the process thoroughly. Any questions I had even after the meeting, he was so prompt in getting back to me. Truly a gem in an industry that you may feel a bit vulnerable and skeptical to go talk about with someone.

After a few emails, back and forth with the president of Jackson and Jackson, I belive that J and J…read moreare on the receiving end of an on-going and apparent problem in the California insurance industry today. They are merely the agents, and it's the insurance companies themselves that are coming up with "make believe" reasons for getting out of California. An article in a local newspaper yesterday sites a pending class-action suit against Liberty Mutual for cancelling a policy due to "excessive mold, mildew, algae and moss" on the roof of a home near San Diego. This is the exact same reason SAFECO gave for cancelling the homeowners policy on my mom's home. The insurance companies simply want out of California for a variety of reasons and they aren't being very cooperative with the agents who write their business. So, while J and J wasn't very helpful initially through this cancellation procedure, I now understand their hands are somewhat tied and often times it is out of their control. Blame the big companies, not the agents. I now change my rating to four stars.

Taylor and his team are great to work with. I'd definitely recommend them to anyone looking for a…read morenew insurance policy.

I have been a client of Kyle Cline for over 15 years. He has provided the utmost in customer…read moreservice under all circumstances. I have every type of insurance health, home, auto, life, etc. and am always impressed by the promptness of the response I receive. If Kyle, by chance, is not available his staff is amazing and most times takes care of situation on the spot. You could not find a better agent, person, or staff to meet all of your insurance needs. Mark P.

I have been a State Farm customer for 35 to 40 years. I have auto, rental homes, an umbrella…read morepolicy and my personal home covered with State Farm. The great part about Kyle's office is that if you call during normal business hours there are a number of employees that are more than willing to help. If they don't have an answer they will call you back with the correct information, usually that day. For me this is a big plus as my last State Farm Agent only had an answer machine and would call me back, sometimes days later. Appointments had to be made to discuss insurance matters 2, 3 and 4 weeks down the road, but not with Kyle's office you can get same day answers. The downside with State Farm and I guess with all insurance companies is that for the last 5 plus years they no longer insure homes (rental or primary) in Big Bear, CA. and homeowners must use CA. Fair Plan and a wraparound policy at a much higher cost. Some of my neighbors have just had policies cancelled no matter how long they have had with these companies. While our coverage cost has gone up dramatically at least were not getting cancelled. Ralph S. Big Bear City, CA.

Very professional, very knowledgeable, and so friendly. She knows what she's doing and she does a…read morevery good job at it. I would definitely recommend them if you needed any type of insurance.

My wife and I are very happy to have learned about the different life insurance policy options…read more Lety understood our concerns and asked appropriate questions to guide us in making the best decision for our family. Life insurance is so important and we are happy to be covered.

I've had an excellent experience with SMD Diversified. He's knowledgeable, reliable, and explains…read moreeverything clearly, which makes the whole tax process stress-free. He's always responsive, detail-oriented, and ensures I get the best possible outcome while staying fully compliant. I highly recommend his services to anyone looking for trustworthy and efficient tax support. He also is a great Medicare broker !

He has been in the business for 20+ years. Thorough and reliable. I love his professionalism and…read morehonesty. Life Ling client.

Marty was the absolute best. After calling many insurance agencies online I decided to walk into…read morehis office and not only was he able to help me much faster but he was able to get me the lowest rate

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

I enjoyed working with my agent over the years. She was always responsive via phone and email, if…read morenot right away, she would eventually get back to you soon. The only thing I wasn't happy about was the fact that insurance required me to replace the roof, but yet there wasn't a list of certified contractors provided to customers. The roofer I ended up hiring had a sub-contractor that did sloppy work. Also not sure if an older home built in 1912 can uphold added heavy construction plywood. I give my agent 4 stars, but I give the roof administration process 1 star.

I have been using Kim Whippie's service here at this location for years! About a decade now…read moreactually! She is the very first auto insurance policy I ever got for my very first car, and now she carries both mine and my spouse's life insurance policies as well. She also does insurance for my grandparents. Needless to say I cannot recommend her enough. She is always prompt, professional, and super personable too! We always chit chat about our pets and careers and I feel everyone at this office just really truly loves the relationships they create with their customers. I cannot thank them enough for all they have done for me.

I was really struggling to secure renters insurance for my new place because of the LA wild fires,…read moreand Route 66 managed to find me an insurer for $260, but the cost was incredibly disappointing. I assumed that's just what the insurer was charging based on actuaries, Then I got the contract, they charged me $110 for the actual insurance policy and then slapped on an agency fee of $150. That's just too steep, especially after I called around and found out how much others were charging. It feels like blatant price gouging, taking advantage of the current crisis situation. It's frustrating to see such excessive fees when you're already dealing with the stress of finding a safe place to live during these wildfires.

Hands down the best insurance agency and broker I've ever used. End it has been my point of contact…read morefor a few years now, it is handled everything that I've needed with promptness and professionalism. This includes constant questions, adding and removing vehicles, and even down to just returning my calls (which he always does.) Thank you again guys, looking forward to working more.