I use to come here for taxes and this past year will be my last year I had the most exhausting…read moreexperience with Janet I never receive a copy of my tax return I've been asking since March 2018 she insist she needs more time how much time do you need? 6months and I still haven't seen my papers. That's crazy long. I'm very sadden about this situation I felt ignored very badly. I go to Claudia for everything but once I went to the sister Janet I felt very bad vibe I didn't have the comfortable feeling I use to get from Claudia for years and now I feel like I'm getting the same ignore feeling. She gave me my tax return in WORD DOCUMENT file which is not professional at all. And when i go online to IRS to look up my taxes they are not found because Janet entered all my info incorrectly with wrong address and phone number.All the reviews on this company is their friends and family. I just pray my taxes were are done correctly.

VERY RUDE AND DISRESPECTFUL! Called to receive a copy of my taxes that we're prepared by Claudia…read moreand she says she doesn't know anything. I asked how would she not know if I prepared my taxes with her. She gave me a FAKE number to call supposedly this number was the number to the person who processes her work and no answer, I called 3 times throughout the day for 2 days and it just makes a weird sound. Called Claudia back asked what was going on and she laughed and said keep texting that number and hung up. VERY UNPROFESSIONAL AND RUDE. I was requesting a copy of my tax forms she processed for me last year. I didn't return to prepare my taxes with her this year because the first year she was on the phone with her children's father arguing/yelling about their children and their divorce while doing my taxes. Talk about unprofessional!My mistake for coming here.

Manny and his team are so welcoming and down to earth. I was very new to the space of life…read moreinsurance etc and his team took me by the hand, explained everything to me and made it make sense. So happy to have them on my side, I know I can go to them at any point with questions or concerns. I HIGHLY recommend TFA!!!!

Great assistance on 401K rollover and Annuity partial withdraw (if you don't withdraw when your are…read more73, then IRS automatically takes half) Life Insurance on 2 of my granddaughters! Everyone involved was attentive and followed up to make sure I was satisfied! Highly Recommended .

Thanks Maria! Maria and her staff are amazing…read more Very knowledgeable and they treat you like family. Maria takes her time to make sure you have full understanding of what your options are, and how they can effectively protect You, your Family or Business. A+ service and she speaks Spanish. Love you Maria!

ZERO STARS BUT ITS NOT POSSIBLE. If you ever call and end up getting Melanie Marquez request…read moresomeone else she does not know how to handle insurance, it would take an HOUR AND MORE and she STILL wouldn't understand. She also doesn't keep up on things. She won't give you direct answer just say "it depends" or "it all depends". If you get transferred to Maria please be aware that she may talk OVER you or interrupt.

When choosing life insurance finding the right person can be the biggest fear and or obstacle…read more Omar Sanchez has been wonderful through the whole process! He is knowledgeable and well informed. I consider him to be an expert in this field. He was able to help me select the right insurance plan that's perfect for my family and my needs! He was very attentive and answered all my questions and concerns confidently. What makes Omar stand apart from the rest is he is Honest, Transparent, Straight forward, and genuinely cares about giving his clients the best service! I am extremely pleased with the service he provided!

Omar is by far the most knowledgeable and experienced life insurance agent I've ever worked with…read more He offers life insurance from every major life insurance provider in the US and fully understands the underwriting process with each provider, which allowed him to find the best possible policy for our specific situation. I highly recommend The Life Insurance Pro to anyone in the market for life insurance, retirement planning, 401k rollovers, etc.

Ellen K. helped my mother with her insurance and was a super big help! Speedy response, took her…read moretime to answer all of our questions until we fully understand them. She is the best!

Patty has been helping me over the years along with other State Farm agents at the Kristi Kim STATE…read moreFARM OFFICE in Chino Hills. They are all wonderful, however, I am grateful for the excellent customer service and support Patty has delivered recently. Talk about going ABOVE and BEYOND! Patty, went back and forth on my HOMEOWNERS policy details, countless times to make sure I was satisfied and felt comfortable with my coverage updates. She also got creative and offered my options and explained EVERYTHING. Even when I asked her to review details we had already gone over, she did it with a smile. I ALSO wanted to add a new vehicle to my policy and was trying to get it done before the weekend. It was a Friday afternoon and I didn't get back to her in time. She was leaving by 5pm. I knew she would be gone for the day so I emailed her after thinking we would follow up on Monday. Literally, one minute later, she was calling me to take care of me as she was still at the office. She spent an additional 20 minutes to make sure I was insured for the weekend so I could pick up my vehicle. She could have waited till Monday but she put me first! It's hard to find that service anywhere these days! THANK YOU PATTY!!! YOU ARE APPRECIATED!

Patty is awesome. She welcomes you with a big smile. She gave me a quote and patiently explained…read morethe details. I am confident that she can help me to achieve my goal. Thank you!

Worse experience with a insurance agency . First she quoted…read moreand charged my card that month Then the following month she charged my card double the amount ! I kept asking her why wouldn't she just call me and email me about the price change but she had no answer . She apologized and said she quoted me too low initially and she told me if I get life insurance then my amount will be reduced . She sent me documents to my house to sign , with no information , no booklets . It was very strange and a huge red flag . She told me "well I didn't want to send you too much mail " ?? When I went to her office to discuss the life insurance she told me she made ANOTHER mistake and quoted me too low again. She seems very sweet but she try's to take advantage of younger people and she doesn't take accountability for her mistakes . Keep searching for a different agent ! I am still waiting for over $300 that she claims corporate will give me . March 5. Update I never received a refund

I have been a customer of Providence Insurance since 2010. I initially inquired with Eric, and he…read morehelped me get auto insurance that was affordable and beneficial. Since then, they have helped me switch auto insurance providers based on my needs and keeping my budget in mind. I only visited the office in person once back in 2010, since then it's been all communication via email and phone. That's awesome since I now live in NorCal, but I am confident that Eric still takes care of me. Eric has always responded promptly and followed-up as he promised. Not many business owners will text you and keep you updated. Providence has provided my auto insurance, renters insurance, and now even my homeowners insurance! They work with lots of companies and will present it to you so you can make your decision. Eric even helped me get multi-policy discounts by combing providers. Solid company, and great service. They've taken care of me and my family for almost 15 year!

Experienced and knowledgeable agents. You come here for a full suite of products to insure your…read morestuff. Eric and Jose are a father and son duo that try to do what they can to ensure you have great coverage at a great price. I have been with them nearly 10years now. Never had an issue.

Peter at Joseph Insurance Broker is extremely knowledgeable and helpful with any insurance…read morequestions or needs. I kept getting the run around at Medi-cal/social services office and Covered CA offices but Peter was able to answer all my questions and get me and my family signed up for a plan all within a day & over the phone too. Such a relief! Super grateful for his help and his responsiveness. Will definitely use his services here on out. Highly recommend.

I retired recently and was searching for a Medicare Advantage plan. My husband and I were having…read moredifficulty sorting through all the different options. Peter Joseph provides a wonderful service. He helped us narrow our choices and select the plan that is right for us. We are looking forward to a continued relationship with Peter. It's wonderful to work with a caring and trustworthy person.

Mr. PEZO is one of the most knowledgeable agents I have ever dealt with. I have been doing…read morebusiness with Mr. PEZO for over 15 years, I trust his knowledge. I have sent my mother as well as other family members because I know he will give them the best policy for them. I recommended him to my daughter for a whole life policy when she became old enough to pay for her own policy. Mr. PEZO walked her through the various policies and answered her questions and helped her find the one best suited for her and her budget. Overall he is professional and knowledgeable in his field.

Xavier Pezo is a sad representation of Allstate. Poor customer service, with holding information,…read moreunprepared and unprofessional. Slanders customers and speaks in a very Pessimistic tone while speaking to customers. He lies, and doesn't complete tasks in a timely manner. Over all he lost my business! #NOTINGOODHANDS!

I was very pleased with the service I received. Very professional and friendly. They handled my…read morerequests in a timely manner.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.