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    Palm Trinity Insurance

    4.6 (9 reviews)
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    5 years ago

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    Thank you Annamarie! We appreciate assisting you all these years.

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    Claudia's  Insurance Services - Family own business Helping people understand insurance working with all types of budgets cause at the end is all about savings.

    Claudia's Insurance Services

    (4 reviews)

    I use to come here for taxes and this past year will be my last year I had the most exhausting…read moreexperience with Janet I never receive a copy of my tax return I've been asking since March 2018 she insist she needs more time how much time do you need? 6months and I still haven't seen my papers. That's crazy long. I'm very sadden about this situation I felt ignored very badly. I go to Claudia for everything but once I went to the sister Janet I felt very bad vibe I didn't have the comfortable feeling I use to get from Claudia for years and now I feel like I'm getting the same ignore feeling. She gave me my tax return in WORD DOCUMENT file which is not professional at all. And when i go online to IRS to look up my taxes they are not found because Janet entered all my info incorrectly with wrong address and phone number.All the reviews on this company is their friends and family. I just pray my taxes were are done correctly.

    VERY RUDE AND DISRESPECTFUL! Called to receive a copy of my taxes that we're prepared by Claudia…read moreand she says she doesn't know anything. I asked how would she not know if I prepared my taxes with her. She gave me a FAKE number to call supposedly this number was the number to the person who processes her work and no answer, I called 3 times throughout the day for 2 days and it just makes a weird sound. Called Claudia back asked what was going on and she laughed and said keep texting that number and hung up. VERY UNPROFESSIONAL AND RUDE. I was requesting a copy of my tax forms she processed for me last year. I didn't return to prepare my taxes with her this year because the first year she was on the phone with her children's father arguing/yelling about their children and their divorce while doing my taxes. Talk about unprofessional!My mistake for coming here.

    Kristi Kim - State Farm Insurance Agent - State Farm Logo

    Kristi Kim - State Farm Insurance Agent

    (146 reviews)

    Ellen K. helped my mother with her insurance and was a super big help! Speedy response, took her…read moretime to answer all of our questions until we fully understand them. She is the best!

    Patty has been helping me over the years along with other State Farm agents at the Kristi Kim STATE…read moreFARM OFFICE in Chino Hills. They are all wonderful, however, I am grateful for the excellent customer service and support Patty has delivered recently. Talk about going ABOVE and BEYOND! Patty, went back and forth on my HOMEOWNERS policy details, countless times to make sure I was satisfied and felt comfortable with my coverage updates. She also got creative and offered my options and explained EVERYTHING. Even when I asked her to review details we had already gone over, she did it with a smile. I ALSO wanted to add a new vehicle to my policy and was trying to get it done before the weekend. It was a Friday afternoon and I didn't get back to her in time. She was leaving by 5pm. I knew she would be gone for the day so I emailed her after thinking we would follow up on Monday. Literally, one minute later, she was calling me to take care of me as she was still at the office. She spent an additional 20 minutes to make sure I was insured for the weekend so I could pick up my vehicle. She could have waited till Monday but she put me first! It's hard to find that service anywhere these days! THANK YOU PATTY!!! YOU ARE APPRECIATED!

    Palm Trinity Insurance - homeinsurance - Updated May 2026

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