I had such a great experience working with Patty to get my life insurance. She was very helpful,…read morepatient, and made the whole process easy to understand. I really appreciate how she took the time to answer all my questions and make sure I felt comfortable with everything. My mom has also been working with Patty for years, which says a lot about how trustworthy and reliable she is. I'm so glad I decided to work with her too. I highly recommend Patty to anyone looking for someone who truly cares about her clients and helps them find the right coverage for their needs!

Yes, this financial specialist were amazing. My advisor - JC, he's amazing & does explains…read moreeverything we need to know. TFA did my living trust review & we were satisfied. Perfect! I don't normally trust anyone specially in regards to our financial savings. But through the help of JC , we (husband & me), we believe in him, trustworthy. He spends time to explain to us word for word in a matter that a layman person will understand.

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

I was hesitant to switch insurance companies because I was concerned about their service, though…read morethe cost was cheaper. Not only did John provide me with excellent service and insurance at a much more affordable price, I got more coverage, and I added Umbrella insurance-all at a lower monthly rate. The proof of the company's value was on full display when my car was stolen while I was on vacation miles away from home. Each agent was quick, responsive, and communicated thoroughly every step of the rough road! My car was reported stolen on July 17th, and I had money deposited in my account on July 31st. Amazing team work.

This company is very helpful, especially when I got credit for just having a Costco card. I did not…read moreknow that was an a thing. I also just researched other insurance companies just to make sure and they were less than all of the other ones, even AARP and their service is amazing. I highly recommend them! I have had them for at least 3 or 4 years and will continue going forward.

Poor customer service and not honest. The underwriter changed my policy and agent never contacted…read moreme with udpate. In fact, he pretended that he has no idea about the change in the policy. Instead, he accused me for the whole thing. Horrible Experience.

Company was extremely responsive to my request for an insurance quote. Eric Dickinson was…read morefantastic to work with. He was quick to respond to my questions and was very knowledgeable. Could not have asked for better service.

Outstanding customer service. Very professional and response…read morequickly to questions. Highly recommend!

I'v been using State Farm motor insurance for more than 10yrs…read more Vicky and Rita have been my agent also for about 4-5yrs. I'm totally satisfied with the service I received from them. The response was on time. The coverage was great. 满意Rita的服务和解答。

My family has been with Vanessa for as long as we have lived in the area! We highly recommend her…read moreto anybody that is looking for insurance. Her staff is efficient, knowledgeable, and friendly! I always have so many questions but the staff is very patient with me. Vanessa herself spent time going over all the different life insurance options with me so that I could make an educated decision. Erika and Rose are also fantastic at getting anything and everything I need done! I love this office!

Vanessa and her team are amazing! They're always so kind and always available to answer any…read morequestions or concerns. They don't leave you when you need to file a claim.

This is a rough review to post. Things started well with JMH a decade ago. In the past few years,…read morewe have had an extremely frustrating and unsafe experience with our former insurance broker. The sad thing is, it doesn't need to be this way. Unreliable Communication: Getting answers is sometimes difficult, and important details were often missed when setting up policies (leaving important coverage or drivers off the policy). Lack of Urgency: When our homeowners policy was not renewed by the carrier, there was no proactive effort or urgency to address the situation, leaving us scrambling and on our own. We found out from the carrier that JMH was no longer contracted, and didn't hear this from Mark. Policy Cancellations Without Notice: Our auto insurance policy was cancelled twice without our knowledge or any notification. The most recent was this month, when our auto-pay policy failed to renew (still not clear why). We were never notified, and only found out 23 days later when asked for proof of insurance when test-driving at a dealership. Serious Safety Risk: This meant our family unknowingly drove uninsured for weeks--including on a 4,000-mile road trip. During that time, we hit road debris thrown into our lane by a semi-truck that required significant repairs to our car. Thankfully I was able to maintain control, but the outcome could have been financially catastrophic for our family had there been other vehicles involved. This level of negligence and lack of accountability is unacceptable. Insurance is supposed to give peace of mind, not expose families to devastating risks. I would strongly (and sadly) caution anyone against working with this broker.

Cancelled policy before it was suppose to be put in place, Mark Heaton pushed through anyways to…read moreget his commission. Real stand up honest guy, LOL.. Has been hell trying to get refund, Mark doesn't answer calls or messages. Here we are 6 weeks later and still nothing. Terrible agent and shouldn't be doing business involving money since he is a crook. DO NOT do business with this broker.

I really had high hopes that once the office manager contacted me my issue would be resolved, but…read morejust like his agent I dealt with I now get no return phone call or response to my emails. The issue of the billing is still the same, nothing has changed. I was an office manager for an insurance company for 12 years and never did I not make sure my clients were not taken care of. I tried to give them another chance and now I'll be shopping again for a new insurance company. Especially since the billing issues is the the agencies fault

I had the good fortune of being helped with my policy by Lori O. She took her time and great care…read moreof breaking down my policy benifits due to life changing circumstances. I all my years I have never had someone to be so concerned with my issues. I feel the most important commodity in life is time and Lori O. Took her time and great care of me and my family. I can't thank her enough. Great job by Allstate to have her in their company.

I have been a customer of Providence Insurance since 2010. I initially inquired with Eric, and he…read morehelped me get auto insurance that was affordable and beneficial. Since then, they have helped me switch auto insurance providers based on my needs and keeping my budget in mind. I only visited the office in person once back in 2010, since then it's been all communication via email and phone. That's awesome since I now live in NorCal, but I am confident that Eric still takes care of me. Eric has always responded promptly and followed-up as he promised. Not many business owners will text you and keep you updated. Providence has provided my auto insurance, renters insurance, and now even my homeowners insurance! They work with lots of companies and will present it to you so you can make your decision. Eric even helped me get multi-policy discounts by combing providers. Solid company, and great service. They've taken care of me and my family for almost 15 year!

Experienced and knowledgeable agents. You come here for a full suite of products to insure your…read morestuff. Eric and Jose are a father and son duo that try to do what they can to ensure you have great coverage at a great price. I have been with them nearly 10years now. Never had an issue.