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    InsurTech Insurance Solutions

    4.6 (9 reviews)
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    Services - InsurTech Insurance Solutions

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Kristi Kim - State Farm Insurance Agent - State Farm Logo

    Kristi Kim - State Farm Insurance Agent

    (146 reviews)

    Ellen K. helped my mother with her insurance and was a super big help! Speedy response, took her…read moretime to answer all of our questions until we fully understand them. She is the best!

    Patty has been helping me over the years along with other State Farm agents at the Kristi Kim STATE…read moreFARM OFFICE in Chino Hills. They are all wonderful, however, I am grateful for the excellent customer service and support Patty has delivered recently. Talk about going ABOVE and BEYOND! Patty, went back and forth on my HOMEOWNERS policy details, countless times to make sure I was satisfied and felt comfortable with my coverage updates. She also got creative and offered my options and explained EVERYTHING. Even when I asked her to review details we had already gone over, she did it with a smile. I ALSO wanted to add a new vehicle to my policy and was trying to get it done before the weekend. It was a Friday afternoon and I didn't get back to her in time. She was leaving by 5pm. I knew she would be gone for the day so I emailed her after thinking we would follow up on Monday. Literally, one minute later, she was calling me to take care of me as she was still at the office. She spent an additional 20 minutes to make sure I was insured for the weekend so I could pick up my vehicle. She could have waited till Monday but she put me first! It's hard to find that service anywhere these days! THANK YOU PATTY!!! YOU ARE APPRECIATED!

    JMH Insurance Solutions

    JMH Insurance Solutions

    (9 reviews)

    This is a rough review to post. Things started well with JMH a decade ago. In the past few years,…read morewe have had an extremely frustrating and unsafe experience with our former insurance broker. The sad thing is, it doesn't need to be this way. Unreliable Communication: Getting answers is sometimes difficult, and important details were often missed when setting up policies (leaving important coverage or drivers off the policy). Lack of Urgency: When our homeowners policy was not renewed by the carrier, there was no proactive effort or urgency to address the situation, leaving us scrambling and on our own. We found out from the carrier that JMH was no longer contracted, and didn't hear this from Mark. Policy Cancellations Without Notice: Our auto insurance policy was cancelled twice without our knowledge or any notification. The most recent was this month, when our auto-pay policy failed to renew (still not clear why). We were never notified, and only found out 23 days later when asked for proof of insurance when test-driving at a dealership. Serious Safety Risk: This meant our family unknowingly drove uninsured for weeks--including on a 4,000-mile road trip. During that time, we hit road debris thrown into our lane by a semi-truck that required significant repairs to our car. Thankfully I was able to maintain control, but the outcome could have been financially catastrophic for our family had there been other vehicles involved. This level of negligence and lack of accountability is unacceptable. Insurance is supposed to give peace of mind, not expose families to devastating risks. I would strongly (and sadly) caution anyone against working with this broker.

    Cancelled policy before it was suppose to be put in place, Mark Heaton pushed through anyways to…read moreget his commission. Real stand up honest guy, LOL.. Has been hell trying to get refund, Mark doesn't answer calls or messages. Here we are 6 weeks later and still nothing. Terrible agent and shouldn't be doing business involving money since he is a crook. DO NOT do business with this broker.

    InsurTech Insurance Solutions - homeinsurance - Updated May 2026

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