I cancelled my membership at Castle Hill YMCA within days of joining because the staff here are…read moreflat-out rude and unprofessional. They spoke down to my children on multiple occasions, thinking the kids wouldn't tell me. I personally witnessed them being especially nasty toward Black children while sitting around gossiping and judging members like immature teenagers. To make it worse, some staff hid behind Spanish, assuming no one could understand their anti-Black comments. That is not just unprofessional, it's discriminatory and unacceptable. This is supposed to be a family-friendly, welcoming space--but instead, the staff create a hostile and toxic environment. If they keep treating people this way, they're going to end up with serious legal problems. I would never recommend this YMCA to anyone. And now, after I left a negative review, they've decided to try to paint my children as "troublemakers." This is nothing more than a weak attempt at damage control by staff who don't want to take responsibility for their own rude and discriminatory behavior. I also have never seen the pool being cleaned. Not another dime from me.

I have been coming to this Y, on and off, both pre and post covid. Facilities are always clean, and…read morereally all throughout, at anytime of the day. I really enjoy coming here for a good workout, around likeminded people, rather than any planet fitness.... Iykyk. My favorite time here is definitely the sauna, after a hard workout. 9 out of 10 times I've used it, it's always empty. And who could beat that view from the gym?! If you wanna get a good stretch in, or have your own yoga practice, there's a great, spacious studio just opposite the gym.You can access this area from the main door or the side (by the treadmills) . This room is filled with mats and other accessories you might need. Go in on leg day? They have an elevator that can take you up or down, should you need it.

If I could give this place zero stars I would. I signed my kid up in June for classes in July…read more 1st class - Cancelled 2nd class - Cancelled Then I get an email saying the pool is now closed until October and they are "converting" my payment for when it re-opens in October. I wish I had read the Yelp reviews before I signed up. Now I need to scramble to find lessons for my daughter since she goes to boarding school I cannot wait until October. Terrible

If you are looking for a place that will teach your child how to swim - whether for pure recreation…read moreor for competition -- you won't do better than Safe Splash. In the 6 months that my nearly 12-year-old twin daughters have been swimming at Safe Splash, they have developed near-perfect technique and an even greater love of swimming. All the coaches are professional, experienced and warm. My daughters started in group lessons and then moved to a swim-team training program. They swim twice a week and they are always ready to hop in the car and head off to class. This is a real credit to the coaches and the management team. I wish I had known about this school when my girls first started swimming 7 years ago.

Convenience, have used this gym over the years but the circumstances have changed, machines are…read morebroken, there are too many people, and they are not well maintained. Seeking a more desirable alternative.

Took a weekday afternoon tour recently…read more The front desk lady welcomed me cordially. To which I then asked if it would be possible to tour the gym. Within moments a young gentleman came to assist. During the tour I witnessed clean areas, with what I'd say were diehard gym members maintaining their fitness goals by either pumping iron, running on the treadmills, stretching in the group fitness room or swimming laps in the lap pool. Quite motivating. The young gentleman who gave me the tour walked me up, down several stairs and throughout all accessible areas of the gym. He was thorough and answered all of my questions without being pushy. The Pool area looked really appealing and the Ladies Locker room looked neat and well kept. The one thing lacking for me was a squash/racquetball court. I know this is not a popular take for all, but I think indoor courts could have been considered in the plans as the Waters Place area is a sprawling piece of land which could've easily accommodated at least two courts in the build. Another plus in having indoor courts is the accessibility during the colder months. Also at this stage, a racquetball court could have been converted into at least one Pickleball Court...definitely a missed opportunity. In my opinion, Owners/Contractors fail to realize that Bronxites are avid racquet sports players too. Imagine getting a great indoor court workout, and then an option to take a few laps in the pool, conveniently located within your area instead of having to trek across the bridge to another LA Fitness that has this amenity. When joining a gym you'd want these conveniences factored in to encourage you to visit as often as possible. Unsure of their membership fees, but at a glance a nice looking gym. Outdoor parking was available during the time I visited. And an indoor garage is also available. 3.5 Stars

Rick is just the best! Great instructor, professional, kids love him…read more My daughter was fearful of going under the water and she would not want to take lessons with anyone. She did phenomenal with Rick!

Rick is a good instructor, however, I had to confirm every class with him. He canceled my 4th…read morelesson because he had other plans that day and didn't tell me until I called him the day of. I didn't go back since then.

I used to attend the YMCA, but they've eliminated many of the group classes I enjoyed, like Zumba…read moreand salsa. It now feels like most of their programs are geared toward highly athletic individuals, rather than people who need moderate or low-impact options. There's a large group of older adults and individuals with medical conditions who aren't being considered. The only alternative they offer is Water Zumba, which doesn't work for me. On top of that, the membership prices have increased significantly. Even with financial assistance, $35 a month feels like a stretch for a single person. Overall, it no longer feels accessible or geared toward working-class individuals or people with limitations when you bring it up to their attention they truly don't care. I was there when it first opened and I don't want to do boring yoga - you forget the people with limitations -ymca do better.

I came there the other day for a pretest for lifeguard certification and I never want to go back…read morethe trainer was being rude towards me and trying to keep it on the dl and really they should demonstrate bc not everyone will remember on the top of their head as well as people do indeed get nervous and worst part of all is I'm a minor and that's really unacceptable but I do indeed wish ymca the best because I been to ymca for a few years but that staff should be fired Ps: I'm talking about Tony

My husband and I became Bronx House members. We love the senior conditioning class on Monday ,…read moreWednesday and Friday. Chris is the best instructor . He understands everyone's needs and modifies the exercise for the senior adults. Bronx House athletic program for the seniors is the best.

Communication is awful. Had my son in swimming lessons . And they will always cancel last minute…read more And never email or call us. We will find out after arriving in person for the class. Which was very annoying. Pool was always shut down for some maintenance which was a red flag. And that locker room was filthy , sauna never worked, eater bugs all over , showers also were broken. Air flow in this place is very poor. Not good for the lungs and children. Gym is filthy. Repairs need to get done and ppl are still working out breathing that dust and dander in.

We don't recommend this center. We had to pay over $2,000 for our children with disabilities to get…read more30 minutes a week of for private lessons. Out of the 8 weeks, they would tell us at last minute that our child would not have classes because instructors took the day off. They wouldn't even refund or give us the day for a future make up class. Interesting enough, free classes are given to other families. Jerome, Bronx New Settlement Community Center.

This community center offers a wide range of activities such as karate, jiu jitsu, ballet, swimming…read moreand other classes and activities. the ball room is very nice and refined large space for yoga, ballet, and other classes such as karate and jiu jitsu. The swimming pool is very large and has plenty of lifeguards however the locker room/bathroom situations is quite a big problem mainly in the showers since there is little to no hot water some of the time also there are broken movable shower heads in both family locker rooms and the floor itself looks festered with disease it left a bad taste in my mouth. Besides that issue the community center has good heating and air conditioning and very friendly staff and good wifi as well.

Best birthday party for my nephew ever. Coach Brian is a true gem. And he's actually in NYC for…read morethese events not Baldwin. Can't wait to hire him and his team again!

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