Both my kids learned how to swim in a decent amount of time here in British Swim School. And let me…read moretell you, the swimming instructors were all very attentive and teaching my kids the right ways not just watching them swim. I will recommend this location in Garden City they're pretty awesome! So happy I found this place!

My son lovessss his swim lessons. The instructors, Alexandra and Tye are so kind and knowledgeable…read morewith their guidance. My son has been going for one month and has become so confident with swimming.

So I wanted to start by addressing some of the other reviews I have seen. A lot of them are from…read more6-12 months ago when most companies were going through a hiring funk. You can't blame Saf-T-Swim for people not wanting to work. As for missing classes whether it was because you had to cancel or Saf-T-Swim canceled you should have known the makeup policy when you signed up. You should have asked questions if you weren't told or weren't sure. Now you know. I will admit the communication was lacking but again they were very short handed and overwhelmed. Any instructor we have had here has been top notch. Very patient and understanding. The front desk is always very helpful when we are there for any questions we might have and no matter how busy they are they always greet us on our way in and out. They have a swim team on Friday nights from 8-9 that my daughter swims in also and I think another night during the week. I actually highly recommend this location for all levels of swimmers. Thanks for reading. I hope you find this useful.

It was made bluntly clear that the lessons are being drawn out. I have expressed that my kids be…read moretested and after assurance that they will be, they weren't. It's understandable that kids will be kids and some instructors are more ridged that others but a by weekly or monthly testing should be standard.

Wonderful swimming program with caring staff. Reasonably priced and convenient locations. My 7 year…read moreold daughter has learned so much, she is starting level 5 and we are very happy with her progress. I highly recommend Gateway sports for swimming instruction.

My son is 9 and he loves the swimming classes at Gateway in Douglaston. My son can swim very well…read morenow. Location is great and clean, good parking, staff is great and nice people. Thank you Gateway Sports!

Best money I've ever spent! Staff was great. Pool was warm. Facility was clean. I would and have…read morerecommended this place time and time again

Clean space ! Super amazing staff! Great teachers ! I've…read moreenjoyed taking my son for his swimming lessons.

My son loves it here. All the staff from the front desk to swim instructors are so kind and…read moreprofessional. Very clean environment!

Not a fan of this new location. We have been a long time member of Goldfish swim school in Garden…read moreCity for our first child and love it there! Decided to register my second child for swimming lessons in the Glen Oaks location because it is closer to home for us, but they lack a lot. For one, no one here answers the phone when you call. Ever. You are responded to via text and it just seems so impersonal and responses are heavily delayed. The first time I took my second child, we were never greeted or told what to do had to figure it out on our own, despite letting them know it was our child's first day. Staff seems distracted and just there for the job. We never received the complimentary Goldfish bag with accessories that you'd usually receive as a first time member nor were there anyone to walk us and show us the facility. My child was in a single swimming lane with 2 instructors for the 4 students. They had kids swimming together and it was a tight squeeze and to me, just an inefficient way to learn to swim as the young students needed to maneuver around the other student. I will not be renewing my membership here... willing to drive the additional 15 minutes for better quality of service. Impersonal, no phone answering services and absentminded staff.. oh and dirty diapers left behind in changing rooms. This goldfish seems to be run by young minds who do not understand the importance of customer service and attention to customers.

So far so good! My littles have been coming since September and I am grateful for the small groups,…read moreconsistency with instructors and a smaller, more private setting than other local swim schools. My kids are learning lots so far, I'm excited to watch the progress through the rest of the winter and spring, and see what they are capable of come summertime!

My son did the stroke clinic program and he made really nice progress with his technique at the…read moresyosset location . The instructors are great and pushed him to build his stamina . We moved on to Liac in Long Beach , he was well prepared and transitioned nicely to his new team .

Overall, I'm giving this place a good review because I do like majority of the swim instructors and…read morewant to give them credit for it. The place is clean and my daughter does enjoy swimming. However, I do hope management will read this. We had to switch our swimming instructor because she was constantly late or absent where my daughter was switching to a substitute all the time. There was a time where we were just standing there waiting for someone to sub in or trying to figure out if she was going to come or not. Today was my last straw, I actually had to talk to a different instructor just to get my daughter a swim instructor. It's unprofessional and it was eating into our swim time. The private class is a significant cost and for it to be wasted like that was very disappointing.I get it once in a blue moon because life happens but almost every class is ridiculous. We noticed the parent after our class was furious at the poolside too because he had the same issue. The same instructor wasn't there, no notification of our instructor being absent and no one to guide him with a new instructor. After talking to a few parents, this specific instructor does this often. We spoke to a couple of managers regarding her tardiness in the past and nothing was done about it. My husband tried to calm me down and we gave her the benefit of the doubt for 4-5 months. If it wasn't for the other swim instructors that we did like, I would have switched to a different school

My son has been coming here for a long time & his development has been great…read more The trainer he has now is amazing & we see him learning so much every week. The place itself is clean. They sell some swim suits & toys. Plus snacks. The staff are kind & friendly. I highly recommend this establishment if your child is interested in learning how to swim and/or improve. Two thumbs all the way up!

We came here for a birthday party, and the kids had a blast! It's an excellent location, especially…read morefor toddlers. They require everyone to wear socks in the playground, which is great since there are small children crawling around. The facility features a fun slide and adorable mini-rooms themed as a veterinarian's office, a doctor's office, and various kitchens for pretend play. There is also a separate area to sing 'Happy Birthday' and a convenient café station. I was very impressed with the venue and am excited to return again soon! Vinimos aquí para una fiesta de cumpleaños y los niños se divirtieron muchísimo. Es un lugar excelente, especialmente para niños pequeños (toddlers). Es obligatorio usar calcetines en el área de juegos, lo cual es bueno ya que hay niños gateando. Tienen un tobogán y pequeñas habitaciones temáticas con artículos de veterinaria, de doctor y cocinitas para jugar. También cuentan con un área separada para cantar el 'Feliz Cumpleaños' y una estación de café. Quedé muy contenta con el lugar. ¡Estoy emocionada por volver!

The cutest spot for playdates and birthday parties! The play area is gated in with a separate space…read morefor younger babies which is a big plus! Added bonus they have a cafe and you can sit and enjoy coffee/food literally 2 feet away from the gated play area! They also host fun events so our girls hve fun and the mamas get to catch up & hang out

5th review - I gotta be fair all, lately I've noticed the music has not been so overbearingly loud…read more Thumbs up. I really hope it stays this way, having music is fine, just not so overbearing that you can't hear the person next to you - fingers crossed Etiquette is still a thing though - ha! But this a gym goer thing not an establishment thing.

I had been a member UFC for 4+ years at least. It has become such a horrible place to work out. It…read moreseems unbelievable. There is no gym etiquette even with the trainers. They walk right in front of your mirror. Space they have classes with participants running past you as you're trying to do sets on machines. All the equipment is thrown all over the place. The same two machines have been out of service for months now. I went there today because my membership expires next month I wanted to see if there was any improvements. Needless to say there was none and I will not be renewing my membership. Nobody seems to care in there. It's too bad. It became such a dump. Whoever these new owners are have no clue as to how to run a gym.