My husband and I bought our 2008 Subaru from Andy half a year ago. With little knowledge about…read morecars, we were very nervous to buy second hand. We trusted Andy and thankfully, were right in doing so. The car is in great condition for it's age. Andy was honest about the repairs that he said were done, and honest about the few flaws the car had. The price was fair. We are very happy with our purchase, and will return if we need another car in the future!

Bought a 2015 Subaru Crosstrek here last Saturday and it is an awesome car. I paid less than I…read morewould elsewhere and Andy answered all our questions with the right answers. I will come back here (even though it's 320 miles from home) because I trust them. Thank you for making the experience of buying a used car painless and easy!

BUYER BEWARE: "CarMax Certified" Truck Failed in Hours, Leaving Me Out $27k Cash…read more I purchased a "CarMax Certified" 2022 Nissan Frontier (48,000 miles | VIN: 1N6ED1EKXNN614393) from the Clackamas location for over $27k IN CASH, expecting a reliable vehicle for my family and business. Our salesperson, Ian, was professional and great to work with, but the confidence ended less than two hours later. While driving home over the Oregon Coast Range with my 7-year-old daughter, the transmission began slipping, hesitating, and violently jerking forward at highway speeds. A local mechanic inspected it, and Nissan later confirmed a major transmission failure. Worse, Nissan found clear evidence that the transmission had been previously tampered with, removing the factory warranty coverage and throwing responsibility entirely back onto CarMax. The Corporate Runaround: Instead of standing behind their "certified" vehicle, CarMax has subjected me to a week of exhausting escalation and dodging: Service Manager John (Beaverton): Has held the truck for 6 days without providing a diagnosis. He doesn't return calls, ignores Nissan's service department, and literally laughed at the mechanical failure. Operations Manager Elliot: Recited a rigid corporate script to explain why he won't help. General Manager Eugene (Clackamas):Friendly enough, but completely lacks the authority to resolve the issue. The "Solutions" Offered: CarMax has verbally offered completely unacceptable options, refusing to put any of their extensions or promises in writing: 1. A sketchy repair: Forcing me to accept a truck with a known history of tampering, zero Nissan powertrain warranty, and a used/rebuilt LKQ transmission (which Nissan mechanics advised is a dangerous long-term solution). CarMax refused to include a MaxCare warranty to offset this massive risk. 2. An indefinite replacement search:Waiting forever for them to source a truck from across the country, while expecting *me* to pay the shipping costs for their failure. They refuse to do a fair price exchange for comparable trucks already available locally. 3. The Refund Trap: They told me it will take up to 10 days just to get my cash back. The Bottom Line: Vehicles break, but the way CarMax handles it is the real nightmare. Because they are holding onto my $27,000 cash for over a week, I am physically trapped without transportation and completely blocked from buying a reasonable replacement vehicle elsewhere. They gave me a small SUV rental that doesn't fit my business needs, meaning I am actively losing work income every single day while they sit on my money. My Advice: Do not trust Carmax. I thought I bought peace of mind; instead, I bought a $27k project, a week-long fight, and a complete loss of my transportation and livelihood.

We arrived on an overcast Sunday late afternoon a few minutes before our online appointment to sell…read moreour car. Everyone was pleasant and helpful with all the details. We had coffee as we navigated through the process. They offered us exactly what they did online and the whole process from walking in to walking out only took 1 hour and 15 minutes. We are very pleased with this experience and know someone else will enjoy the car as much as we did. We're moving on.

I bought the car with better offer than everywhere else…read more Artur explained everything, gave me good deal

Great Experience, didn't feel rushed. Took the time to explain everything thoroughly. Will…read moredefinitely recommend!!!

These guys make car shopping fun and NO PRESSURE! I had a great experience with everyone there and…read morebought a super car at a reasonable price. Great service! I'll never go anywhere else for a car again. My friends recommended them to me for the same reasons.

My wife has been looking and dreaming about owning an EV Bolt for well over a couple years. One…read morenight we were on a date night and I was like let's go test drive one on a whim. She got excited. We looked up some on carguru and Platt came up in our search. Their place was few miles down the road so we went down thinking we'd be turned away. Peter was more than happy to accommodate. He let us test drive a couple different models including a Bolt. It really opened our eyes to these vehicles. He talked with us after the test drives and was happy to answer questions, give advice and info on all types of EV's (this was after close mind you). We weren't quite ready to purchase a car yet so we left. Peter's non-pushy attitude and kindness stuck with us. About two months later we decided to pull the trigger. I couldn't think of any other place to look for an EV. We had a list of options we wanted and Peter accommodated us and pulled a bunch of cars from their list. We test drove a couple AWD Nissan Aryia Engage+ e-4orce and really liked them. We went ahead and purchased one. It was a lease return with 15k miles. The EV was in great condition and the price was right. They were generous with our trade in and all the paperwork was very swift. I think we were out of there in under 2 hours. We highly recommend Platt Auto if interested in an used EV. You wont be sorry. They have a lot of different models to choose from.

These guys helped me do a couple pre-purchase inspections and knew right away that the trucks I had…read morein mind were not worth the investment. It was super helpful to have these guys give me straight and honest opinions. We took our Honda Pilot here for repairs and they did a fantastic job of being transparent and honest. They gave us a detailed breakdown of the issues that needed to be addressed and fixed it up in a timely manner.

I was recently listening to 99.5 on the radio and I heard a commercial for Tim's automotive care…read more There was a catchy song, It was informative and not annoying, there was a real voice instead of those annoying ai ones, If I ever needed automotive care off of highway 209 in Clacamas I would be going there.

Car sales person Cassie Michaud and finance officer Teona Boyer are top notch in their occupation…read more They listen to clients, help to fulfill the client's needs in the most helpful, efficient and friendly way. The future of car sales by handling everything online is so much more convenient which carvava is proving as effective tools to the old model of in person car sales and financing. Cassie Michaud and Teona Boyer were able to help me by doing everything online and by phone. I highly recommend asking for them in person, when you need to go looking for a reliable Toyota vehicle.

In short: My advice if you buy from Toyota of Gladstone: check every number, compare everything to…read moreyour original quote, and make sure your deposit is actually credited! Long version: Buying a car is always daunting, and unfortunately my experience buying a 2026 Camry from Toyota of Gladstone reinforced why. I initially inquired about a used Camry but switched to a new 2026 model. The salesperson sent me a link to the exact car I wanted, and I put down a $1,000 deposit while waiting for it to arrive. The deposit paperwork referenced the wrong vehicle, but I was told not to worry--it had been applied to the correct car. The salesperson was sweet, friendly, and never pressured me, which I appreciated. But once I decided to buy, the process became incredibly confusing. I was presented with multiple versions of paperwork with different numbers. The MSRP was wrong. The Toyota-offer price was wrong. The salesperson went back and forth to someone else easily a dozen times trying to get the paperwork corrected. I eventually started taking pictures of the purchase agreements and comparing them to my original quote myself because I couldn't keep track of what was changing. I eventually made it home with the new car...but woke up in the middle of the night realizing they had never applied my $1,000 deposit to the purchase agreement. I contacted the salesperson the next morning and was simply told it would be refunded in 3-5 days. No apology. Had I not caught the mistake myself, it's clear I would have overpaid by $1,000. Overall, the salesperson was low-pressure and responsive, but the paperwork and purchase process were sloppy, confusing, and riddled with errors. Also, I was promised to get copies of everything I signed, but wasn't provided with them at the end of the day. After three hours of confusion and frustration, I was exhausted and just wanted to leave. As I was leaving, they reminded me, "Don't forget to give us a five-star review!" After spending three hours sorting through incorrect and changing paperwork--and then discovering the next morning that my $1,000 deposit hadn't even been applied to the purchase--I have to admit, that request aged pretty poorly.

I was asked to come in to co-sign for a friend. Unknown to either of us they put me down as sole…read morebuyer! The loan co. City chose without my knowledge has lost both payments because my friend made them, my credit score is in the toilet, and the truck is a lemon. They took it in for "repair" kept it two weeks and did nothing! I used to be a mechanic and I know that when I see it. BEWARE

Con men. Pushy, act like they really care but only care about them selves. This place is why car…read moredealer get a bad name. Don't go there . Rip off

Our granddaughter and her boyfriend both needed cars so we began scouring the internet for used…read morecars in their price range. You hear about the horror stories about used car dealerships, and my wife and I are old enough to prove the point. We hate shopping for cars. We encountered Ruby's Motors when browsing AutoTrader, They were well rated and we thought we would give them a try. We were a bit concerned when their gate was closed and we were instructed to call a phone number listed on a sign on the fence. Don't be put off by this. It was well worth the effort. Ruby's is a husband-and-wife team comprised of two very professional people. They are very particular of the vehicles that they offer and take great effort to ensure that they are in good condition and clean. We ended up purchasing a Honda Odyssey at Ruby's for our granddaughter's boyfriend. We would have purchased a car for our granddaughter as well however we were looking for a CRV or RAV4 and they did not have any on the lot during our visit. They went above and beyond expectations during the documentation phase, providing information and potential problems to look for in the vehicles we were looking for. These are honest people, providing the same level of service that they would want themselves. I highly recommend them as an honest and professional dealership and would not hesitate to use them again if we need another vehicle in the future. I can't say that about many car dealerships, new or used.

Nice family owned dealership. Great feeling to do business with a locally owned company. Friendly,…read morelow key and good products. The owners and personnel are respectful and professional. Always keep in mind a used car, unless it's a show car, is never going to be a perfect car. Thank you Ruby motors for going the extra miles!

This Auto Pro Buys reached out to me about the car I had just listed within 30 minutes. The rep…read moreoffered way under market for the car, and when I said no, they felt the need to "educate" me on what my car is worth. Then when that didnt work they threatened to report me and my listing. Dont let their strong arm tactics work on you.

I've sold my CLA 2015 to Auto Pro Buys on September 8, 2022.. it's been few months later and I…read morestill haven't gotten the funds for the vehicle I sold them. They paid off the loan on the car around October 3rd and still I haven't gotten the rest of the left over funds around $5000. I've been in contact with Blaine but nothing came out of it. Blaine keeps tell me that he is checking on the status but nothing happens.. please pay me the rest of my cars value I am sick of waiting