I will say their customer service is very good at being responsive and replying. I also love that…read morethey are apple approved so if you have apple care it's free for your covered product! I have a product that was out of warranty and their price that you have to pay to get it looked at gets applied to the total cost of the repairs needed and I think that's really good and ultimately why I did go with them! Mahalo Nui loa for helping me for the last 4 years now!

Well I went to get a repair, but was recommended that the repair would cost as much as a…read morereplacement. I would have rather had my pad repaired, but seemed like not an option. Not sure I would recommend this place as it seems they would rather sell than fix.

Carol does very good and reliable service and repair to cell phones and also computers. She has…read morefixed and repaired both.

Highly recommend, good communication, good quality of work and goes above and beyond to help the…read morecustomer make the right financial choices when it comes to repair vs. buying a replacement.

Paul is EXCELLENT at what he does. I have used his…read moreservices multiple times. Always incredibly professional and, usually, fast. His prices are more than fair! Seriously, he could charge a lot more for all that he does. I first met him when he lived in Phoenix, AZ, and he has been my go to guy even though he deserted me and left for Hilo. He really does know what he is doing. I've used others in the past, and Paul is by far the most knowledgeable that I have had the pleasure to use for my computer needs. Another great point about Friendly Computers is that they don't try to upsell you on all kinds of BS you don't need. He recommends what you absolutely need and what you might like, but there is no hard sell like at other places.

Awesome! Fast, knowlicable, and full of himself as all great programmers should be! Thanks again…read morePaul! Look forward to more business in the future! **H&H Distribution Hoku Hua

My iPhone was cracked before I dropped it in a tide pool on Saturday. When I brought it home the…read morescreen wasn't responding and I couldn't swipe to unlock it. I let it dry overnight but by morning it still wasn't working. Luckily, I brought it in and Ashley and Levi explained what they could do to fix it starting with a complete drying of the iPhone. Ashley took it apart and they showed me where there was still salt water inside my phone and where it was starting to rust the metal. They dried the phone thoroughly then replaced the screen. I had my phone back in hand fully functional same day. Mahalo Levi and Ashley for quick service + for walking me thru my options

Hubby had phone in the ocean water while enjoying the manta rays. We stopped by and within 15…read moreminutes, it was fixed. Amazing service, great value and our vacation photos were saved!! Highly recommend

I live in a remote area and had issues with my internet device. I called Nu'u Computers, and they…read morewere willing to come out despite the long travel distance. They were incredibly kind and patient on the phone, and when I needed to reschedule, they were super understanding and flexible. In the end, the problem resolved itself, so I cancelled the appointment, but they still offered helpful advice for the future. Excellent customer service--highly recommended! Thank you very much Garrett.

Garrett is the best IT person I've ever had, he's fast, efficient, orderly and compassionate about…read moremy problems. Imagine going to a doctor and as you sit on the table telling him your list of problems, the doctor appears to be nodding understanding and listening, and you think it will take months to fix all your issues, but you leave the office with your leg repaired, your hurt finger feeling better, your mysterious symptoms explained away and a prescription for good maintenance on your body. Garrett is THAT doctor.

I traveled to Kona, Hawaii on Easter Sunday with plans to work remotely for the week. When I…read morearrived at my hotel, I realized I had made the worst mistake possible -- I forgot my computer charger. Not just any charger either, but a 170W charger for my ThinkPad, definitely not something you can just grab at Walmart or OfficeMax. Panicked (because that's who I am ), I called 808 Computers on Monday morning. Robert answered the phone, and I'm pretty sure he could hear the stress in my voice. I'm from Wisconsin, working remotely in Hawaii -- not ideal circumstances to suddenly be without a charger. My boss told me to relax, but that's just not in my nature. I came here to work remotely, and not working was not an option. We went into 808 Computers with my laptop, and Robert immediately plugged in his charger -- it started charging right away. He looked at me and said, "You can borrow this and bring it back on Friday." He didn't ask for my name. He didn't ask for my phone number. He didn't ask for payment, a deposit, or anything. I stood there in complete disbelief. I was fully expecting to pay top dollar to buy one or at least rent a charger. Instead, I was met with a level of kindness and trust I have honestly never experienced before. In my head, I wanted to hug him on the spot. Robert at 808 Computers absolutely took care of me when I needed it most. This kind of genuine customer service is beyond rare, and I will never forget it. I would highly recommend 808 Computers to anyone who needs anything computer-related. From a Midwest girl who forgot her charger -- I am forever grateful. Mahalo, Robert and 808 Computers!

I tried building a computer but it wouldn't boot, I dropped it off and they fixed it real quick. I…read morehad an iMac that was having display issues. The estimate was higher than my budget so I asked them to find it a good home. Then I had a software issue (technically bios) and everything was fine. They fixed it! But then there was a hardware issue. It's been more than 6 months. Last time I asked for an update, I got no callback. I showed up today and they knew me by name and gave me the runaround. I was patient, but now I'm expecting resolution. No fix, no fee, but what about when it's been 6+ months and no contact since October? I will be the first to admit that I'm bad at answering phone calls but if it takes more than 6 months to resolve a software issue... It's a good computer too. When I dropped it off, my work computer held me over. Now that I don't have a job, they are hurting me financially.

I found AlohaTechs on Yelp when my husbands business computer stopped working. Ryan answered my…read morecall immediately, took the computer 20 minutes later, and within 30 minutes of me dropping the computer off, Ryan was able to determine that the hard drive was fried. He offered great advice, was very professional, and extremely quick!

Great design and friendly service I love working with Ryanread more

Everything went well and Henry helped me with other issues my phone had…read more HiGHLY recommended!

Replacement part took its time arriving but Henry stayed on top of it. Laptop works like new now…read more Affordable, friendly, and close to Bananarama bakery. Winning!

Who are you going to call at 3am in the morning when you are having internet or computer issues?…read moreDustyn at Top Tech of course! I have 2 different businesses and one especially is a very busy office here at Suite Possibilities where we service many tenants and conference room users with complimentary wi-fi. Dustyn is very responsive and we rely on him to even recommend or put together computer orders for my staff! He will order, track and install on site! Dustyn is very knowledgeable, super friendly and very efficient. We have him as part of my team and on speed dial for all of my office needs. His professionalism and outstanding service is something I can personally vouch for and would highly recommend him.

Toptech had been managing the network at our auto body shop for a few years now and I have to say,…read morewe couldn't be more satisfied. Dustyn had been extremely intuitive and proactive, always making sure our network and equipment meet our needs today and as we grow. He has even talked us out of a costly equipment purchase that probably would have made him some money. Whenever we buy computers on our own, Dustyn makes sure that we're getting the right machines to meet our needs now as well as down the road and helps get everything set up perfectly. We've even gotten his help setting up shop equipment that doesn't fall under his normal routine. If we ever have an issue with our network or equipment, Dustyn responds immediately, although 99.9% of the time the problem is with the people using the computer. Any small to medium sized business looking for an IT company with integrity, experience, and great customer service needs to give Toptech a call. Thanks for all you do for us, Dustyn.